8/10 Good
Mary
1 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the facilities were very good in this hostel: the bed was very comfortable and the shower great, in fact too hot (which you can't always say). I liked the idea of the curtain per bed as it offers good privacy. I liked the fact that there was a happy hour involving cocktails but only on Tuesdays and I arrived at the hostel at 21.45 pm but had to wait at the check in until the person in front of me had finished so that ended up being 22.00 when the happy hour was over so I couldn't get a cocktail or a coffee as the cafe closed at 22.00 so a little bit annoying.
The female staff member who gave me loads of helpful info the following morning was very good. She also allowed me to print a copy of my boarding pass at reception which was handy.
Poss improvements:
I was disappointed that a basic breakfast wasn't included in the room price (even a tea/coffee and croissant).
It would be nice to have free tea/coffee offered to tourists all day similar to other hostels as it's a nice extra.
When I checked in at reception, I had to wait about 15 minutes as there was one person in front of me but the conversation seemed to go on for longer than was needed. Then, when I got the card for the room, it worked in the lift but not in the door. One of the ladies in the room opened the door and all said that they all had the same problem when checking in. I had to go back down to reception. You probably need to point this out to the younger staff member (girl) who checked me in.
Mary
Stayed 1 night in Sep 2024
