InterContinental Boston, an IHG Hotel

5.0 star property
Luxury Boston hotel in Downtown Boston with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Boston, an IHG Hotel

View from room
Premier Suite, 1 Bedroom | Water view
Indoor pool
View from property
Ocean views, open daily

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Air conditioning
    Air conditioning
  • Spa
    Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
510 Atlantic Ave, Boston, MA, 02210
  • Boston Harbor
    4 min walk
  • Boston Tea Party Ship
    4 min walk
  • Long Wharf
    8 min walk
  • Boston, MA (BOS-Logan Intl.)
    12 min drive

Room options

Classic Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, View, Corner (Greenway View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 74 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Ambassador)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 204 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, View (Fort Point Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
  • 56 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Corner (Fort Point Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Channel View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
  • 56 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 111 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Communication, Greenway View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible, View (Communication, Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Accessible (Communication, Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room (Upgraded)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Premier Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 112.4 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Presidential Suite, Multiple Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 297 sq m
  • Water view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Classic Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
  • 111 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, View (Greenway View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed (Greenway View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (South)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 223 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (North)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Renovated in 2022
  • 251 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Fort Point Channel View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bath and shower
Deep-soaking bath
  • 45 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Boston

A luxury stay in the heart of Boston awaits you at InterContinental Boston, an IHG Hotel. Within just a 10-minute stroll, you'll find Boston Harbor and New England Aquarium. Highlights at this eco-friendly hotel include 2 restaurants, a full-service spa and a bar/lounge. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The steakhouse, Matria, serves American cuisine and is open for breakfast. Bar Fellini is the hotel's own bar, serving drinks along with dinner. 28272 square feet (2627 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find a steam room, Wi-Fi in public areas and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 5-property class Downtown Boston hotel include Faneuil Hall Marketplace and Boston Common.

What's nearby

  • Boston Harbor - 4 min walk - 0.4 km
  • New England Aquarium - 9 min walk - 0.8 km
  • Faneuil Hall Marketplace - 11 min walk - 1.0 km
  • Boston Common - 19 min walk - 1.7 km
  • TD Garden - 4 min drive - 2.1 km

Getting around

  • South Station - 4 min walk
  • Aquarium - 8 min walk
  • Logan International Airport (BOS) - 12 min drive

Restaurants

  • ‪James Hook - ‬1 min walk
  • ‪The Barking Crab - ‬5 min walk
  • ‪Society on High - ‬3 min walk
  • ‪Lookout Rooftop and Bar - ‬5 min walk
  • ‪Trade - ‬1 min walk

About this property

InterContinental Boston, an IHG Hotel

Luxury Boston hotel in Downtown Boston with 2 restaurants
InterContinental Boston, an IHG Hotel offers its guests a full-service spa and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 28272 square feet (2627 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury InterContinental Boston, an IHG Hotel. Parking is available for a fee. A complete renovation of InterContinental Boston, an IHG Hotel was completed in April 2022.

This 5-star Boston hotel is smoke free.

  • 1 building
  • 424 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 28272 sq ft of conference space
  • 2627 sq. m of conference space
  • Built in 2006
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
InterContinental Boston, an IHG Hotel offers 424 accommodations with iPod docking stations and laptop-compatible safes. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and complimentary newspapers. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per night)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 12 to 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 510
  • Bar Fellini
  • Matria

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (28,272 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 48 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0015360351
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0015360351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston InterContinental
InterContinental Boston
InterContinental Hotel Boston
Intercontinental Boston Hotel Boston
InterContinental Boston Hotel
Boston Intercontinental

Frequently asked questions

What is the cancellation policy at InterContinental Boston, an IHG Hotel?

InterContinental Boston, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Boston, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Boston, an IHG Hotel on 24 Nov 2024 start from NZ$369.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Boston, an IHG Hotel?

Yep, InterContinental Boston, an IHG Hotel has secured covered valet parking with in/out privileges for USD 65 per day.

Are there any beaches close to InterContinental Boston, an IHG Hotel?

The closest beach to InterContinental Boston, an IHG Hotel is Revere Beach (7.5 km).

Is there a spa on site at InterContinental Boston, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Boston, an IHG Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

What makes InterContinental Boston, an IHG Hotel a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Boston, an IHG Hotel.

Is InterContinental Boston, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Boston, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at InterContinental Boston, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Boston, an IHG Hotel serve breakfast?

Sure does, full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at InterContinental Boston, an IHG Hotel?

No, InterContinental Boston, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Boston, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Boston, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

InterContinental Boston, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1001 reviews" "
Rating 8 - Good. 143 out of 1001 reviews" "
Rating 6 - Okay. 64 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff and comfortable accommodations close to everything in Boston.
Stayed 3 nights in Aug 2024

8/10 Good

Edmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is not included ! $40 per person, be aware. For $600 a night , the pool should be heated.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Intercontinental Property in Boston treats Expedia clients like second rate clients. They put us in a room that had no bedside lamps (as if that was normal) without mention and a room that was having electrical issues. We were unable to notify staff that we wanted privacy without entrance into the room which made us feel unsafe. It's worth mentioning that the same room is on top of the elevators and you can hear everything. After telling them of the deficiency they recommended I stay in the room and wait for maintenance. They eventually moved me to the same room one floor up (also had flickering lights). I am so disapointed in the Intercontinental and also Expedia that it enables second rate service and rooms for their clients.
Stayed 4 nights in Aug 2024

6/10 Okay

Payton

A/C is the most important thing in any hotel room. Told front desk. Still had to sleep in a 70-72 degree room. This is unacceptable
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolyn

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property!
Stayed 2 nights in Aug 2024

2/10 Terrible

Raya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we checked into was filthy the housekeeping manager said they would move us into another room and they didn’t. When I came up to the front desk their employee Zach was extremely rude to us and wouldn’t accommodate us to another room he was raging that we decided not to stay and called security on me when I tried filming his bad behaviour. This hotel isn’t 5 stars they are pretentious! This hotel is falling apart.
Stayed 2 nights in Aug 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Aug 2024

8/10 Good

Steven M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fereshteh

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Boston Downtown!
Stayed 3 nights in Aug 2024

10/10 Excellent

heba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent service. Great location, we could walk everywhere
Stayed 2 nights in Aug 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Jung Hwa, irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean hotel and excellent service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sebastian, Vega Alta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, super clean suite! Super friendly staff, Very lovely Stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivana

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
On the waterway and convenient to everything! Definitely will be back!! Love Boston
Stayed 3 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Aria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Never again
I booked 2 queen beds for my son & I. We were given a room w/one bed & told it was b/c I booked w/a third party agent. They could not give us another room. A rollaway wasn’t offered. I had to ask. It made the room impossibly crowded. I will never stay with them again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jul 2024