4/10 Poor
Regina
Travelled with partner
3 Nov 2024
Disliked: Property conditions & facilities
I stayed for two nights and asked for a king size bed so they gave me a dirty handicap room. There was still hair ties in the floor left over from other guests. Then after a long day I went to bed early, even though the room next store had people that were INSANELY loud. They were coughing, spitting, arguing! By 4 am I finally had enough so I baked in the wall to tell them to be quiet which they did for a little bit but by night 2 they were back at it again. It sounded like a family of five or six, oh, and I could see from outside that they had a cat in the room with them. Finally at around midnight the second night I asked to be moved to a different room. The young man at the front desk was helpful in getting us another cleaner room. However in this room the tub would not drain after I showered. All in all I will not be staying at another red roof even though the guy at the front desk was helpful and apologized. There should be a way to check who comes in and out of the hotel. Speaking of which, at midnight when I was switching rooms, a young man walked right in the front door and directly up onto the elevator with us. When we gave him a look like “you’re obviously not starting here” he just said “ I’ve had a really rough “ clearly indicating he was just planning on squatting there somewhere. The layout of the place should be so that this can’t happen but it’s not. The elevator is right through the front door and the front desk is off to the right, hidden behind a large pole
Regina
Stayed 2 nights in Nov 2024