The Royal Sonesta Boston

4.0 star property
Hotel with a 24-hour fitness centre, near TD Garden
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sonesta Boston

Deluxe Room, 1 King Bed (Panorama) | View from room
Meeting facility
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is NZ$368
includes taxes & fees
26 Nov - 27 Nov

Explore the area

Map
40 Edwin H. Land Boulevard, Cambridge, MA, 02142
  • Museum of Science
    8 min walk
  • Kendall Square
    14 min walk
  • TD Garden
    16 min walk
  • Boston, MA (BOS-Logan Intl.)
    12 min drive

Room options

Superior Suite, 1 King Bed (Accessible)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 69.4 sq m
  • Sleeps 8
  • 1 King Bed

Room, 2 Double Beds, Accessible, Partial View (River, Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, City View (Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Panorama)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, River View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 69.4 sq m
  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Partial View (River)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Partial View (River)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, River View (Hearing, Tub)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, River View (Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Executive Studio Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial View (River, Hearing, Tub)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial View (River, Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing, Roll-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial View (River)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial View (River, Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 23.1 sq m
  • Sleeps 1
  • 2 Queen Beds

Standard Room, 1 Queen Bed (City Explorer)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Cambridge

At The Royal Sonesta Boston you'll be within a 20-minute stroll of TD Garden and Massachusetts Institute of Technology. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, ArtBar, serves American cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 28000 square feet (2601 square metres) of event facilities include 18 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 30-minute walk of this East Cambridge hotel include Boston Common and Faneuil Hall Marketplace.

What's nearby

  • TD Garden - 16 min walk - 1.3 km
  • Massachusetts Institute of Technology - 18 min walk - 1.6 km
  • New England Aquarium - 4 min drive - 3.2 km
  • Boston Common - 5 min drive - 3.3 km
  • Fenway Park - 6 min drive - 4.5 km

Getting around

  • Lechmere Station - 8 min walk
  • North Station - 19 min walk
  • Logan International Airport (BOS) - 12 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Cambridge Crossing - ‬10 min walk
  • ‪Bambara - ‬2 min walk
  • ‪Lamplighter Brewing - ‬10 min walk
  • ‪Toscanini’s Ice Cream - ‬5 min walk

About this property

The Royal Sonesta Boston

Hotel with a 24-hour fitness centre, near TD Garden
The Royal Sonesta Boston offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 28000 square feet (2601 square metres) and includes conference space. The business-friendly The Royal Sonesta Boston also features a terrace, concierge services, and an ATM. For a fee, parking is available.

Smoking is allowed in designated areas at this Cambridge hotel.

  • 400 guestrooms or units
  • 10 levels
  • 2 buildings
  • 28000 sq ft of conference space
  • 2601 sq. m of conference space
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Royal Sonesta Boston offers 400 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ArtBar
  • Studio Cafe & Bakery

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 18 meeting rooms
  • 28,000 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub (86 centimetre high)
  • Grab bar in shower (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per day
  • Resort fee: USD 30.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Tax ID - C0015760490
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. The tax ID number is C0015760490. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    The property is professionally cleaned.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Boston Royal Sonesta Hotel
Boston Sonesta Hotel
Royal Sonesta Boston
Royal Sonesta Boston Cambridge
Royal Sonesta Hotel
Royal Sonesta Hotel Boston
Royal Sonesta Hotel Boston Cambridge
Sonesta Hotel Boston
Cambridge Sonesta Hotel
Sonesta Cambridge
Royal Sonesta Boston Hotel Cambridge
Royal Sonesta Boston Hotel
Sonesta Hotel Cambridge

Frequently asked questions

What is the cancellation policy at The Royal Sonesta Boston?

The Royal Sonesta Boston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta Boston?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Royal Sonesta Boston on 26 Nov 2024 start from NZ$316.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta Boston?

Yep, The Royal Sonesta Boston has a covered self car park with in/out privileges for USD 45 per night.

Are there any beaches close to The Royal Sonesta Boston?

The closest beach to The Royal Sonesta Boston is Revere Beach (8.1 km).

Does The Royal Sonesta Boston have a pool?

Yep, and guests love it! The Royal Sonesta Boston has an indoor pool.

What makes The Royal Sonesta Boston a romantic place to stay?

Al fresco dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Royal Sonesta Boston.

Does The Royal Sonesta Boston serve breakfast?

Sure does, brekkie is on offer daily.

Is there a free airport shuttle available at The Royal Sonesta Boston?

No, The Royal Sonesta Boston does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sonesta Boston?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sonesta Boston?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The Royal Sonesta Boston?

Dogs are welcome at The Royal Sonesta Boston, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Royal Sonesta Boston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 703 out of 1312 reviews" "
Rating 8 - Good. 271 out of 1312 reviews" "
Rating 6 - Okay. 160 out of 1312 reviews" "
Rating 4 - Poor. 88 out of 1312 reviews" "
Rating 2 - Terrible. 90 out of 1312 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Quality has slipped over the past few years
Service was very slow at check in and the restaurants. The room carpet was getting tired.
Stayed 1 night in Aug 2024

10/10 Excellent

Eleanor

Travelled with family
I booked this hotel at Hotels.com. Everyone was nice and our unit was cleaned. The only issue was initially, they cannot find my reservation because Hotel.com did not properly send my reservation. So I have to show them my account and they were able to put my reservation in their system. The location of this hotel is near the Charles river so I got a good view. They can use some updating to modernize their hotel. Otherwise, my stay was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was family friendly, but no pack and play. We had to buy one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We loved Kaley who helped us with everything! Also needed help with Expedia and got incredible customer service! Thanks to all
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia, Midlothian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we have stayed in years. We had a panoramic view of the Charles River, which was wonderful. The walkway along the river was great. The food and service in both restaurants was very good, We actually had maid service every day! The only issue we encountered was the lack of ice machines on any floor. Hopefully, that will be rectified shortly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The view was wonderful!!
Stayed 2 nights in Aug 2024

8/10 Good

Merezabeel

Liked: Cleanliness, staff & service, property conditions & facilities
Not quiet
Stayed 2 nights in Aug 2024

8/10 Good

Mr Colin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the Sonesta - comfortable room, great bars and restaurants, excellent pool facility (which our grandkids loved), friendly approachable staff (particularly at the Source, the Starbucks cafe for breakfast). The one thing that let it down was billing. I left a credit card on arrival but quickly realised that I would get foreign exchange charges if I paid my bills with this card. Within 2-3 hours I asked for the charge card to be changed and, after 5 minutes of to-big and fro-ing, was assured that everything had been changed over to my preferred card. Imagine my surprise and annoyance when, on checking later, that several large charges were in fact registered against the initial card. At this point the fx charges haven’t been assigned to these transactions but it could end up costing me an additional £60-70. Not happy and has marred an otherwise excellent family trip.
Stayed 12 nights in Aug 2024

8/10 Good

Devon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place in a well located area with accommodating staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

JOE

Travelled with family
Liked: Staff & service
Fine Place to Stay
It's ok. We stayed here a few times 10 years ago and it was in much better condition. The furniture and carpets are showing their age. Dirty and in need of replacement and remodelling. The beds are clean and comfy and the vibe in the lobby and bars are good.
Stayed 3 nights in Aug 2024

8/10 Good

Nasim

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jonathan

Disliked: Staff & service, amenities, property conditions & facilities
Booked a stay through Expedia late at night and when I arrive an Older guys with a bad attitude told me that I needed to wait until 3 in the afternoon for check in. When I told him that my car got blocked in a garage he offered me a room which I had to pay extra for when I had already booked one. The point of the story is that this guy was willing to give me a room as long as I paid extra when I had already booked one through Expedia. These are not good people. He had rooms available, he just wanted to take my money. Not a place that deserves any business.
Stayed 1 night in Aug 2024

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne arrivée, mauvaise fin.
Je suis arrivée à midi et comme ma chambre était déjà prête, ils m'ont permis de m'y installer sans frais. Très bon service à l'arrivée. À la sortie ma femme a acheté 2 cafés régulier pour 9$ canadien au Café de l'Hotel. Le carton était tellement peu rigide que la pression dessus l'a fait ouvrir; déversant le café brulant dans le véhicle. Arrivée à la sortie du parking, j'ai dû m'obstiner avec un employé qui doutait que j'avais réellement payer le parking. La carte d'accès ne fonctionnait simplement pas pour sortir. Le type m'a traité comme un voleur avant de me laisser sortir. Rendu sur l'autoroute, c'est mon café qui a littérallement ouvert pendant que je conduissait, m'ébouillantant. La fin du voyage a vraiment été très ordinaire. Pour le reste l'hôtel était bien, le personnel courtois sauf le gars du stationnement.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a great location !
Stayed 2 nights in Aug 2024

10/10 Excellent

DiMaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love so clean and nice employee
Stayed 1 night in Aug 2024

6/10 Okay

Julee

Liked: Property conditions & facilities
N/a
Stayed 1 night in Jun 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room amenities and convenient access to all things historic - parking throughout the city was really confusing, but it was nice to have a designated spot to park with easy in/out privileges. The view was amazing! While the pool wasn’t “kid-fun” enough, it was not the reason why we came. My son asked if we could stay in more Royal Sonesta's when we travel in the future - we just might!
Stayed 5 nights in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tyrone Deserves a raise. Extremely helpful and friendly
Stayed 1 night in Aug 2024

6/10 Okay

Maxime

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bewarw the price vs your booking.
They did not Honor at first the price of hotel.com. I did a long 30 minutes lineup to fix it. Told me it was fixed. The next morning at checkout it still wasn't fixed and they charge me 130usd more then the hotel.com booking. I had to send the lady the e-mail proving it and she fixed it. But if I had not thoroughly checked my bill VS my booking I would have been in for a surprise.
Stayed 1 night in Aug 2024

10/10 Excellent

Oladipo

Stayed 2 nights in Aug 2024

10/10 Excellent

Irena

Stayed 4 nights in Aug 2024

10/10 Excellent

Aakanksha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean property.
Stayed 2 nights in Aug 2024