2/10 Terrible
Livia
Business traveller
17 Oct 2022
Disliked: Cleanliness, staff & service
- I paid for the room ahead of time. The receptionists were constantly getting confused about this, refusing to let me into the room as they claimed I hadn't paid, before backtracking and realising I had, and then forgetting all over again the following day.
- The cleaners were extremely loud in the morning, slamming doors in the corridor from 6am.
- There was an ALIVE BEETLE in the bed. The staff didn't understand why this was unsatisfactory.
- The pillow was a tiny square cushion with lumpy cotton ball-like bumps inside. When I asked for another pillow (without complaining) the receptionists said a simple 'no'. -They said they didn't have more pillows, which is very strange for a hostel.
-The beds were smaller than a child's single bed and the bottom sheet didn't fit.
- The staff came into the room twice while I was in a work meeting without knocking.
Livia
Stayed 2 nights in Oct 2022