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Mercure Brisbane Garden City

4.0 star property
Hotel with free parking, a quick walk to Westfield Garden City Shopping Mall
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Mercure Brisbane Garden City

Restaurant
Terrace/patio
Exterior
Shower, eco-friendly toiletries, hair dryer, towels
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
    Westfield Garden City Shopping Mall
    5 min walk
    BTP Conference & Exhibition Centre
    2 min drive
    Queensland Sport and Athletics Centre
    3 min drive
    Brisbane, QLD (BNE)
    26 min drive

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed

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includes taxes & fees
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About the area

Brisbane

At Mercure Brisbane Garden City you'll be 0.5 km (0.3 mi) from Westfield Garden City Shopping Mall and 3.3 km (2 mi) from Griffith University Nathan Campus. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Upper Mount Gravatt hotel include The Gabba and Queen Street Mall.

What's nearby

  • Westfield Garden City Shopping Mall - 5 min walk
  • Queensland Sport and Athletics Centre - 3 min drive
  • Griffith University Nathan Campus - 5 min drive
  • The Gabba - 10 min drive
  • XXXX Brewery - 13 min drive

Getting around

  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪Mrs. Fields Upper Mount Gravatt - ‬14 min walk
  • ‪Muffin Break - ‬10 min walk
  • ‪PappaRich - ‬13 min walk
  • ‪Red Rooster - ‬13 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Mercure Brisbane Garden City

Hotel with free parking, a quick walk to Westfield Garden City Shopping Mall
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Mercure Brisbane Garden City also features a terrace, laundry facilities, and 24-hour room service. Self parking is free.

This 4-star Brisbane hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
Mercure Brisbane Garden City offers 120 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. 38-inch Smart televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch Smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 40.00

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 27.5 per person
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Frequently asked questions

What is the cancellation policy at Mercure Brisbane Garden City?

Mercure Brisbane Garden City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Brisbane Garden City?

As of 19 Sept 2024, prices found for a 1-night stay for 2 adults at Mercure Brisbane Garden City on 15 Oct 2024 start from NZ$181.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Brisbane Garden City?

Yep, Mercure Brisbane Garden City has a free self car park.

What makes Mercure Brisbane Garden City a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mercure Brisbane Garden City.

Is Mercure Brisbane Garden City family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Brisbane Garden City is a hit with families.

Does Mercure Brisbane Garden City serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure Brisbane Garden City?

No, Mercure Brisbane Garden City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Brisbane Garden City?

Yep, you can grab a meal at Mercure Brisbane Garden City's onsite restaurant.

What time are check-in & check-out at Mercure Brisbane Garden City?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Brisbane Garden City?

No, only service animals are allowed.

Mercure Brisbane Garden City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 1000 reviews" "
Rating 8 - Good. 440 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Claude

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
The small garden is a delight and the property is well cared for. Staff always very welcoming and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 3 nights in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Amenities
The hotel was amazing. Beautiful facilities and amazing rooms!!
Stayed 1 night in Jun 2024

8/10 Good

Martin

Stayed 1 night in May 2024

6/10 Okay

Edwin

.
Stayed 2 nights in May 2024

4/10 Poor

Steve

Stayed 3 nights in Apr 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$1 HOLDING FEE
Excellent arrival service. Check in was the best Ive ever experienced. I would definitely recommend this hotel to everyone. Im definitely coming back to stay again. Room menu service was fast. Very nice gentlemen who checked me in. $1 holding fee is perfect. Not $200 or $500 like the Gold Coast hotels.
Stayed 1 night in Apr 2024

6/10 Okay

Terri

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We thought that the security was not up to standard. The hallway to the room was littered with a little bits of paper. The carpet to the room was old and dated. It was not a good look on the way to our room. We had to check by putting our details on a computer. We would have preferred to be checked in by a welcoming person. The toilet button got stuck on the toilet. There were no coat hangers in our room. The room was very clean though. The coffee machine was broken in the cafe near the reception. The location was perfect for us so close to Garden City Shopping Centre.
Stayed 2 nights in Apr 2024

8/10 Good

Simon

Stayed 3 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 2 nights in Mar 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recommended
We had a room key on the 3rd floor, and half of the 3rd floor rooms were under construction. We had a hard time because of the noise and smell of paint from early in the morning. I wonder why they weren't informed that it was under construction. If I had known, I would have canceled and booked somewhere else.
Stayed 5 nights in Feb 2024

8/10 Good

John and Jesma

Business traveller, Travelled with partner
Liked: Amenities
A good overnight say while we attended a conference venue 10 minutes away.
Stayed 1 night in Feb 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and despite the building being older style you can see a fortune is being spent upgrading everything. Definitely be going back, great location, excellent friendly staff and all round great experience.
Stayed 4 nights in Feb 2024

6/10 Okay

Duane

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property was within walking distance to Garden City Shopping Centre and my work which was very convenient.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Their service was great, I had an issue which would have made my stay uncomfortable, but they were able to fix within 5 minutes. The rest of my stay was uneventful which was great.
Stayed 2 nights in Jan 2024

8/10 Good

Talel

Liked: Staff & service, room comfort
The hotel is comfortable enough, i stayed on and off for a month and mostly was a pleasant stay. Room was ok, desk staff are diligent and helpful. Room service menu is extremely limited and often soke items unavailable, the room cleaning was haphazard, every day different parts were cleaned other days not and bins cleaned 2 out of 3 days. I would stay here again but nased on desk staff competency.
Stayed 11 nights in Dec 2023

8/10 Good

Roseann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phone in room didn’t work and desk service was unattended most times and had to walk around to find them. Installing a buzzer on the counter is my suggestion if the service desk is going to be left unattended
Stayed 2 nights in Jan 2024

8/10 Good

Hammami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2023

10/10 Excellent

Tamara

Stayed 1 night in Oct 2023

6/10 Okay

Gary

Stayed 1 night in Oct 2023

4/10 Poor

Barry

Stayed 1 night in Oct 2023

10/10 Excellent

Naomi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff easy location to get too.
Stayed 1 night in Oct 2023

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Aircon not working in the room.
Stayed 4 nights in Oct 2023