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The Star Grand Brisbane

5.0 star property

Photo gallery for The Star Grand Brisbane

Front of property
Restaurant
Garden
River King Room | Living area
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • Air conditioning
The current price is NZ$451
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
33 William Street, Brisbane, QLD, 4000
  • Brisbane City Botanic Gardens
    ‪5 min walk‬
  • Treasury Casino
    ‪9 min walk‬
  • Riverstage
    ‪10 min walk‬
  • Brisbane, QLD (BNE)
    ‪26 min drive‬

Room options

View all photos for City Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Accessible

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hydromassage showerhead
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River King Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hydromassage showerhead
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Suite

River Suite

River Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Separate bath and shower
Rainfall showerhead
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room

City Twin Room

City Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hydromassage showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Skyline City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Skyline City Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Separate bath and shower
Rainfall showerhead
  • 113 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Separate bath and shower
Rainfall showerhead
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River Accessible

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hydromassage showerhead
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom

Skyline Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
2 bedrooms
Blackout curtains
Bathrobes
  • 217 sq m
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for City King

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City King

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Bathrobes
Hydromassage showerhead
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Stamford Plaza Brisbane

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1009)
The price is NZ$378
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Stamford Plaza Brisbane

About the area

Brisbane

The Star Grand Brisbane places you in the centre of Brisbane, within a 30-minute stroll of South Bank Parklands and Brisbane Convention and Exhibition Centre.

What's nearby

  • South Bank Parklands - 15 min walk
  • The Gabba - 2 min drive
  • Roma Street Parkland - 2 min drive
  • Suncorp Stadium - 3 min drive
  • Brisbane Convention and Exhibition Centre - 4 min drive

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬7 min walk
  • ‪Roti Place - ‬8 min walk
  • ‪The Waterline Restaurant - ‬2 min walk
  • ‪Kadoya - ‬8 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The Star Grand Brisbane also features a casino, concierge services, and dry cleaning/laundry services. For a fee, parking is available.
  • 340 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Casino
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bathrobes and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to February 28 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 29 August 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Saturday:
  • Fitness facility
  • Outdoor pool
  • Sauna
The following facilities are closed on Thursday and Friday:
  • Fitness facility
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 40 for adults and from AUD 40 for children
  • Self-parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

Frequently asked questions

What is the cancellation policy at The Star Grand Brisbane?

The Star Grand Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Star Grand Brisbane?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at The Star Grand Brisbane on 9 Mar 2025 start from NZ$451.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Star Grand Brisbane?

Yep, The Star Grand Brisbane has a self car park for AUD 45 per day.

Are there any beaches close to The Star Grand Brisbane?

The closest beach to The Star Grand Brisbane is Shorncliffe Beach (17.8 km).

Does The Star Grand Brisbane have a waterslide?

No, there is no waterslide at The Star Grand Brisbane, but Streets Beach is a short 19-minute walk away.

Does The Star Grand Brisbane serve breakfast?

Yep, cooked-to-order brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Star Grand Brisbane?

No, The Star Grand Brisbane does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Grand Brisbane?

Yep, The Star Grand Brisbane has 3 restaurants.

What time are check-in & check-out at The Star Grand Brisbane?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Star Grand Brisbane?

No, pets are not allowed.

The Star Grand Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 105 reviews
Rating 8 - Good. 19 out of 105 reviews
Rating 6 - Okay. 5 out of 105 reviews
Rating 4 - Poor. 2 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous spot to stay - I will be returning!! Nice new and modern facilities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Selwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at The Star and both times I have had a great time.
Stayed 1 night in Feb 2025

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wes

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Problem with the lift not stopping or accepting the tap - not stopping at the floor numbers pressed
Stayed 3 nights in Jan 2025

6/10 Okay

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location and will only improve as more of the facilities become available
Stayed 1 night in Feb 2025

10/10 Excellent

Constantine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and very convenient. Outstanding service but they haven't finished the pool and gym yet.
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found everything to be 5 star. very enjoyable stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Amenities
Everything was awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmelita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Visiting the sky deck at night . From our room I felt like I was floating in the clouds . Very pleasant experience. The bed was so comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, everything was what I expected
Stayed 1 night in Jan 2025

10/10 Excellent

David and Kerry

Stayed 1 night in Jan 2025

10/10 Excellent

Mellanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing room, incredible staff
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and view from our room was spectacular. I really couldn't fault the hotel or the staff. They really went above and beyond to make us feel welcome. Looking forward to staying again soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I would have loved a swim on the 30-degree day! i didn't realise that the facilities are still being built.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Travelled with partner
Sky Deck is absolutely fabulous and the highlight of our stay. Twin Room No 1494 was spacious, clean, well stocked and all the mod cons. Still a lot of renovations going on but we knew that when booking. Casino is okay but doesn't have the charm of the old Treasury. No Keno online - unpaid licence rumour? They have a truck load of staff but the Cherry Bar, which is their focal point, was not open sometimes during the day. The staff we encountered were friendly and helpful. The main issue we had was with the layout. They have these massive stairs that light up and you think if you walked up those you would be in the casino but no it's a BMW showroom instead. You have to go up the scary tall escalator to get to the casino. Same with the Bonner bridge, you would think it would lead to some grand entrance but it doesn't. Lifts were confusing and it took us about 1.5 days to sort of get the hang of the layout. Staff are not informed of what is going on. There were issues with Keno, lifts and exit doors and security guards and information desk were not aware of correct information.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Selwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the time
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 ***** luxury
Excellent hotel for a city break. Genuine 5 star hotel. Easy checkin. Spacious comfortable room. Excellent amenities, good wifi, comfortable bed, spacious bathroom, great views. Close to city centre and Southbank. Would definitely stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hospitality
Just a beautifully experience with wonderful professional Hospital We had a an amazing experience and wish to thank everybody at the staff or making our stay very special
Stayed 1 night in Nov 2024