6/10 Okay
Kris
Travelled with family
5 Aug 2024
Disliked: Room comfort
Nothing special. Booked for 2 x adults and 2 X children, only 3 bed spaces made up. Alerted reception at around 4pm just after we checked in and told that housekeeping would sort. Went out, upon our return at 7:30pm with tired children the bed was still a sofa. Receptionist came up with some sheets as housekeeping had gone home. They did offer to make the bed but we did it ourselves. Dodgy brown stains on the quilt.
Sofa beds ran at an angle so felt like you were laid on a hill. TV was dated and a pain to work with minimal channels. Pillows hard. Bed not comfortable. Suspicious fluid stains all over the wooden headboard which showed themselves in the glow of my phone screen
Various noises heard from elsewhere in the property disturbing sleep.
Everything at reception seemed to take a bizarre amount of time and everything seemed to require trips to reception.
Queue to check in. Find a problem, call reception, no answer. Back down to queue to tell them the issue.
Paid for parking upon check in. If we want to leave the car park we have to queue up for them to scan our ticket
When we want to check out, again we have to queue up to scan the ticket.
Much better hotels around!
Kris
Stayed 1 night in Aug 2024