2/10 Terrible
Catherine
12 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever. As a solo traveler I know now to always read reviews!
Owner/manager, not sure which he is was “selling” his hotel the minute I walked in despite having a reservation already. Telling me how all the famous people come there.
I get to my room and it was dark, cold and the blankets smelled awful. I can tell they haven’t been washed in some time. The heat was coming on. It was very cold in the room. I had someone come up and look at it and he literally just looked at it and said give it more time. It had already been on for almost 30 minutes. I asked how to get the TV to work and he said it didn’t. The floor is tile and when you walk you feel the dips in it.
I decided to leave and booked another 5 star hotel 2 blocks down. I walked out without saying anything as the manager guy made me really uncomfortable when I checked in. He asked why I was taking my backpack. I said I didn’t go anywhere without it. He literally tried taking it off my back and kept saying he would keep it for me.
Had I needed up having to stay this is not a hotel I felt comfortable changing in my room. It was a physical key to access the room and didn’t block from the inside.
Read some of the other reviews and you’ll understand why no one should stay here! I was fortunate to not have the bed bug issue, although had I stayed longer, who knows!