Ratings based on 952 Verified Reviews

Real reviews from guests who’ve stayed
4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 3 Oct. 2024 on Hotels
Great stay. The staff is friendly, and most people speak more than one language, which was extremely helpful as a tourist.
Comment from Hotel Management
7 Oct. 2024 by Stanhope Management Team, Hotel Management
Dear Ilana,Thank you for taking the time to share your review with us.We are thrilled to hear that your time at Stanhope Hotel was so enjoyable.We are delighted that you appreciated our multilingual staff, the immaculate condition of your room, and the high quality of our amenities. It is also great to know that the dedication to cleanliness and the comfort provided by our Molton Brown toiletries, Nespresso machine, and other in-room features enhanced your stay. Our commitment to service excellence is reflected in your positive remarks, and we take pride in offering a seamless experience for our guests.We look forward to seeing you again on your next stay.Best wishes,Stanhope Management Team
5 out of 5
by A verified traveller

Posted 22 Sep. 2024 on Orbitz
Old-world English style hospitality at its finest. Merci, merci beaucoup!
Comment from Hotel Management
28 Sep. 2024 by Manager, Hotel Management
Dear Lisa,We are truly grateful for your wonderful feedback.It is fantastic that you had such a delightful experience at Stanhope.We are thrilled that you appreciated our hospitality, impeccable cleanliness, and excellent service. Our team takes great pride in maintaining the highest standards in all aspects of our hotel. The Stanhope offers a range of elegant and stylish bedrooms, each equipped with luxurious Molton Brown toiletries, comfortable bathrobes, and slippers. We are pleased that you found our room amenities to your liking, which include a Nespresso machine, minibar, and a flatscreen television with international channels.We look forward to welcoming you back for another exceptional stay.Best wishes,Stanhope Management Team
3 out of 5
by A verified traveller

Posted 15 Sep. 2024 on Hotels
Comment from Hotel Management
18 Sep. 2024 by Manager, Hotel Management
Dear George,Thank you for sharing your experience with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.It would be a pleasure to have you return in the future.Kind regards,
5 out of 5
by A verified traveller from Richmond Hill

Posted 12 Sep. 2024 on Expedia
Comment from Hotel Management
18 Sep. 2024 by Manager, Hotel Management
Dear Stanley,Thank you for your review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to see you again in the future.All the best,
5 out of 5
by A verified traveller

Posted 9 Sep. 2024 on Expedia
They are just the best. Joseph was such a great host and served us wonderfully. All staff are excellent.
Comment from Hotel Management
11 Sep. 2024 by Stanhope Management Team, Hotel Management
Dear Guest,We really appreciate your positive review.We are thrilled to hear that your stay at the Stanhope Hotel was met with such satisfaction.We are delighted that you appreciated the attentiveness of our host Joseph, the high standards of our room cleanliness, and the overall condition of our hotel. It is great that our range of room amenities, including complimentary Molton Brown toiletries and Nespresso machines, contributed positively to your comfort and convenience. Our team strives to provide exceptional service, and your recognition of their efforts is truly motivating.We look forward to welcoming you back. Kind regards,Stanhope Management Team
5 out of 5
by A verified traveller

Posted 4 Sep. 2024 on Hotels
Comment from Hotel Management
5 Sep. 2024 by Manager, Hotel Management
Cher hôte,Merci pour ce retour très positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Bien à vous,
4 out of 5
by A verified traveller

Posted 1 Sep. 2024 on Expedia
.
Comment from Hotel Management
3 Sep. 2024 by Manager, Hotel Management
Merhaba Esin Hanım,Geri bildiriminiz için teşekkür ederiz.Pozitif değerlendirmeniz bizi çok memnun etti.Umarız konaklamanız sırasında eşsiz Brighton Restoranımızın geleneksel İngiliz tarzı dekorasyonunun ve zengin Fransız mutfağı menümüzün tadını çıkarma fırsatı bulmuşsunuzdur.Sizi yakın zamanda yeniden ağırlamayı umuyoruz.Saygılarımızla
5 out of 5
by A verified traveller

Posted 27 Aug. 2024 on Hotels
Comment from Hotel Management
28 Aug. 2024 by Manager, Hotel Management
Cher hôte,Nous vous remercions d'avoir pris le temps de partager votre avis avec nous.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous recevoir de nouveau très bientôt,
4 out of 5
by A verified traveller from Glendale

Posted 4 Aug. 2024 on Expedia
Comment from Hotel Management
6 Aug. 2024 by Manager, Hotel Management
Cher James,Merci pour cet aimable commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons vous revoir chez nous pour une nouvelle expérience positive. Cordialement,
5 out of 5
by A verified traveller

Posted 28 Jul. 2024 on Hotels
Comment from Hotel Management
29 Jul. 2024 by Manager, Hotel Management
Cher Simon,Nous nous réjouissons que votre passage dans notre établissement se soit parfaitement bien déroulé.Au plaisir de vous recevoir à nouveau,