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The Hotel

4.0 star property
Luxury Brussels hotel in Upper Town with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel

Exterior
Panorama Suite (lounge access)
Exterior
View from room
Splendour Suite (lounge access) | City view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Restaurant
  • Gym
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
The price is NZ$298
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
38 Boulevard de Waterloo, Brussels, 1000
  • Avenue Louise
    3 min walk
  • Law Courts of Brussels
    7 min walk
  • Place du Grand Sablon
    7 min walk
  • Brussels (BRU-Brussels - National)
    32 min drive

Room options

View all photos for Deluxe Panorama (lounge access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Vista Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Day bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama corner (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Day bed
Blackout curtains
  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Cardo Brussels, Autograph Collection

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (138)
The price is NZ$294
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Cardo Brussels, Autograph Collection

About the area

Brussels

A luxury stay in the heart of Brussels awaits you at The Hotel. Within just a 10-minute stroll, you'll find Egmont Palace and Place du Petit Sablon. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at Biologique Recherche can include massages along with access to the sauna. The restaurant, The Iris, is open for breakfast, lunch and dinner. 17222 square feet (1600 square metres) of event facilities include 12 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Upper Town hotel include Law Courts of Brussels and Place du Grand Sablon.

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 9 min walk - 0.8 km
  • Royal Palace of Brussels - 12 min walk - 1.0 km
  • Manneken Pis Statue - 16 min walk - 1.4 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬1 min walk
  • ‪Buddy Buddy - ‬3 min walk
  • ‪Cospaia - ‬2 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬1 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

Luxury Brussels hotel in Upper Town with a full-service spa
The Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. Spa services, a vending machine, and multilingual staff are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 422 guestrooms or units
  • 27 levels
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 1969
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hotel offers 422 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Biologique Recherche. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

What is the cancellation policy at The Hotel?

The Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Hotel on 1 Dec 2024 start from NZ$290.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel?

Yep, The Hotel has a secured covered self car park for EUR 35 per day.

Is there a spa on site at The Hotel?

Yep, Biologique Recherche is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

What makes The Hotel a romantic place to stay?

Garden-view dining and a champagne service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Hotel.

Is The Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Hotel is a hit with families.

Does The Hotel serve breakfast?

Yeah, our visitors give high marks to the full breakfast here! Served weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Hotel?

No, The Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Hotel?

Furry friends are welcome at The Hotel, with food and water bowls on offer.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1042 reviews" "
Rating 8 - Good. 262 out of 1042 reviews" "
Rating 6 - Okay. 65 out of 1042 reviews" "
Rating 4 - Poor. 28 out of 1042 reviews" "
Rating 2 - Terrible. 29 out of 1042 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ewelina, LOS ANGELES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views, close to metro and bus, walkable distance to Grand Place and near by shopping. Very pleasant staff, clean and comfortable room. Yummy breakfast. Will stay there again.
Stayed 5 nights in Aug 2024

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy beds, nice room with view, staff were helpful and the breakfast was excellent.
Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a difficult place
The hotel is located in an area with high end fashion stores but limited eating choices. It is a 70m walk to a metro but requires a change train to get to the centraal or airport stations. The rooms are good and clean and provide free beverage items. The premiom lounge upstairs is available during the day with limited drink choices but has snacks and some spirits added between 5 and 8pm. We would probably stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, pet friendly and lovely staff
Stayed 1 night in Aug 2024

10/10 Excellent

Ziynet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very clean. Highly recommend the Iris restaurant.
Stayed 2 nights in Aug 2024

4/10 Poor

Ta.er

Liked: Staff & service, property conditions & facilities
The hotel was fine, about 20 minute walk from grand place, but you have to pay €50 desposit when you arrive at the hotel which you receive back in 3 working days.... im still wanting for it to return... after 4 days i have no hope
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique et proche de toutes les commodités
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Adi Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The staff was very kind and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dr Moses T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at The Hotel, Brussels
Really great stay. Hotel location, facilities were first class. The view from our hotel was fantastic. I highly recommend staying here. The spa and gym had excellent city views as well.
Gym
Gym
Spa
Spa
Stayed 2 nights in Jul 2024

10/10 Excellent

Kerstin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel becomes old. Furnitures damaged. Not matching a 4 stars hotel at all. I travel a lot in 4 or 5 stars hotel and this one is definitely not in those categories. Service is poor. And management changed for the worse. No more concierge to help you with luggage. Self checkin to permit a reduction of workers.
Stayed 1 night in Aug 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Alain

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never choose this hotel
This hotel is one of the worst hotel you can ever have, no valet, no concierge, self service impossible I could come back
Stayed 1 night in Jul 2024

8/10 Good

Laurent

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hôtel correct mais pas certaine qu’il mérite 4 éto
Impression mitigée : Points positifs : Chambre propre, spacieuse et belle vue sur Bruxelles Bonne literie Très bon petit déjeuner Personnel agréable en globalité Hôtel bien situé Points négatifs La climatisation ne fonctionne pas donc en période de canicule la nuit a été courte ! Comme on est rentré tard je n’avais pas le courage d’aller réclamer à l’accueil un changement de chambre ou une réparation de la climatisation. J’en ai toutefois fait part au personnel lors du Check out mais cela ne lui a fait ni chaud ni froid ! La télévision ne fonctionne pas non plus ! Parking cher Le canapé est abîmé Et petit bémol pour le respect de l’environnement car même en coupant toutes les lumières, les éclairages des placards de l’entrée restent allumés jour et nuit !
Stayed 1 night in Jul 2024

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location
Stayed 4 nights in Jul 2024

10/10 Excellent

STEVEN, FORT LAUDERDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team went over and beyond to provide a world class experience. The restaurant is fantastic. Highly recommend the grilled prawns and ribeye. The lounge has stunning views. Do yourself favor and book a room which includes lounge access. It’s worth every penny! Everyone was fantastic. I would definitely stay here next time I’m in Brussels.
Stayed 6 nights in Jul 2024

10/10 Excellent

Oleksandr

Stayed 4 nights in Jul 2024

10/10 Excellent

HIRONORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the overall feel of the hotel. Very clean and comfortable room
Stayed 4 nights in Jul 2024

8/10 Good

david

Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Jul 2024

8/10 Good

Chantel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good and next to a lot of expensive shops. However, remember your adapter as it is EU only!
Stayed 2 nights in Jul 2024

8/10 Good

J

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, decent hotel
Enjoyed the stay here overall and would recommend because the location is excellent and this is generally a nice hotel. Received a lower rating because the parking garage was full and staff did little to help with situation. If you have a car make sure to either check ahead or be prepared to use city parking.
Stayed 3 nights in Jul 2024