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The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
Riverwalk hotel in Hemel Hempstead with free parking

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Exterior
Superior Room, 1 King Bed, Non Smoking
Property grounds
Reception
Garden

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Business services
The current price is NZ$117
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ
  • Rex Cinema
    ‪3 min drive‬
  • Delta Force Paintball Hemel Hempstead
    ‪3 min drive‬
  • Boxmoor Golf Club
    ‪4 min drive‬
  • London (LTN-Luton)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Portable fan
Rainfall showerhead
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Boxmoor Lodge

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.4 out of 5, Excellent, (677)
The price is NZ$266
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Boxmoor Lodge

About the area

Hemel Hempstead

At The Watermill Hotel, Sure Hotel Collection by Best Western you'll be 1.7 km (1 mi) from Delta Force Paintball Hemel Hempstead and 3.1 km (1.9 mi) from Boxmoor Golf Club. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a terrace. Other amenities include laundry facilities, a garden and barbecues. Buffet breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 3-property class Hemel Hempstead hotel include Warner Bros. Studio Tour London and ZSL Whipsnade Zoo.

What's nearby

  • The Snow Centre - 5 min drive
  • Warner Bros. Studio Tour London - 8 min drive
  • The Grove - 10 min drive
  • Ashridge Estate - 15 min drive
  • ZSL Whipsnade Zoo - 29 min drive

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Underground Station - 10 min drive
  • London (LTN-Luton) - 33 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪The Bell Inn - ‬6 min drive
  • ‪The Steam Coach - ‬4 min drive
  • ‪The Fishery Inn - ‬3 min drive
  • ‪The Mallard - ‬3 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Riverwalk hotel in Hemel Hempstead with free parking
WiFi is free in public spaces. Business amenities include a business centre and 7 meeting rooms. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Watermill Hotel, Sure Hotel Collection by Best Western. Free self parking is available.

This 3-star Hemel Hempstead hotel is smoke free.

  • 71 guestrooms or units
  • 2 levels
  • 4 buildings
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • No smoking on site
The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 accommodations with complimentary bottles of water and a hairdryer. This Hemel Hempstead hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and portable fans. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Thin carpet in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is parking available at The Watermill Hotel, Sure Hotel Collection by Best Western?

Yep, The Watermill Hotel, Sure Hotel Collection by Best Western has a free self car park.

How much does it cost to stay at The Watermill Hotel, Sure Hotel Collection by Best Western?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at The Watermill Hotel, Sure Hotel Collection by Best Western on 2 Mar 2025 start from NZ$116.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Watermill Hotel, Sure Hotel Collection by Best Western?

The closest beach to The Watermill Hotel, Sure Hotel Collection by Best Western is Ruislip Lido Beach (18.6 km).

Is The Watermill Hotel, Sure Hotel Collection by Best Western family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as travel cots in the guestrooms, it's no surprise that The Watermill Hotel, Sure Hotel Collection by Best Western is a hit with families.

Does The Watermill Hotel, Sure Hotel Collection by Best Western serve breakfast?

Sure does, buffet brekkie is offered on weekdays between 7 AM and 9:30 AM and on weekends from 8 AM to 10 AM.

Is there a free airport shuttle available at The Watermill Hotel, Sure Hotel Collection by Best Western?

No, The Watermill Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

What time are check-in & check-out at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Watermill Hotel, Sure Hotel Collection by Best Western?

No, only service animals are allowed.

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

6.6
Rating 10 - Excellent. 41 out of 256 reviews
Rating 8 - Good. 82 out of 256 reviews
Rating 6 - Okay. 68 out of 256 reviews
Rating 4 - Poor. 37 out of 256 reviews
Rating 2 - Terrible. 28 out of 256 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Toni

Travelled with partner
Liked: Staff & service
Has so much potential being on the river & with the waterwheel but sadly the hotel has seen better days. Our room was plenty big enough but very old furnishings & the counterpains on the bed were stained. Unfortunately the rooms at the front are subject to road noise.
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size, cold and had seen better days. Shower was cold/no food/bar yes theres a pub over thr road but its not exactly cheap. For over a £100.00 i exspected warm water and it to generally look like it was cared for.
Stayed 1 night in Nov 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. No restraunt
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bar and restaurant shut
Was not advised the the bar and restaurant were undergoing maintenance and were shut. Had to go look for dinner at alternative venue.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasantly surprised 😮
Welcoming and helpful staff friendly with excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location from the workplace...rooms are okey....but not too soundproof...and they are clean.....check in was alright but there were little propblems upon check in (1x i was checked into someone elses room...2nd time they did not have the booking upon arrival) ...staff was helpful and friendly to solve it...good breakfast
Stayed 3 nights in Feb 2020

2/10 Terrible

A

Business traveller
Disliked: Staff & service
Won’t stay again
Room was freezing and took ages to warm up via the air conditioning Then no hot water in the morning for a shower Staff didn’t seem to care on check in or out
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the fact the hotel and especislly the restaurant was very cold. No heating working.
Stayed 1 night in Jan 2020

10/10 Excellent

Kenneth, Orlando, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpasses expectations. Room was excellent. Gentlemen named Jude at the front desk was extremely nice.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Nov 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
Clean room, great restaurant choice and good food. The only negative was it took a little time to get connected using the guest Wifi and breakfast was OK but as a whole very good.
Stayed 1 night in Nov 2019

8/10 Good

Thomas

Business traveller
Liked: Staff & service
Accommodation okay but could do with a better update, breakfast was okay selection but hot buffet was poor only thing correct temperature was the hashbrowns . When I mentioned the Tomato Sauce had run out the lady serving look at me to say what do you expect me to do!! there after there was no replacement. At £98 B&B will not say again
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable quite hotel
Stayed 1 night in Oct 2019

2/10 Terrible

Doug

Business traveller
Liked: Cleanliness
Disliked: Staff & service
What a shame, the new rooms are lovely but...
On arrival, there were no staff anywhere, one customer in the deserted bar, an empty dining room, no one. Eventually a member of staff appeared, with no apology. The room was tired but OK, however in the morning none of the lights int he room, including the bathroom worked, meaning a shave by the torch on my phone. Unlikely I will return.
Stayed 1 night in Oct 2019

6/10 Okay

Sarah

Stayed 1 night in Sep 2019

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortably annoying 😡
The room was very dated, worn out carpet, hideous bathroom suit with mould around the sink , door handle hanging off, noisy heating, overpriced room, didn’t bother using any other facilities went elsewhere 😡
Stayed 2 nights in Sep 2019

8/10 Good

Marcus

Liked: Cleanliness, room comfort
Reasonably happy!
Nice clean hotel. However there seemed to be a bit of a mix up with the booking at check-in. Probably due to the fact I had to amend the booking. There also seemed to be an over charge from the original booking. I had been charged for superior rooms after I amenended. We were given standard rooms, I think there seems to be a lack of communication between the hotel and hotels.com!
Stayed 3 nights in Sep 2019

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
great location. great space and easy parking. Lovely outside area for eating. Very friendly staff.
Stayed 1 night in Sep 2019

4/10 Poor

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Soulless and poor sevice
This hotel was soulless no atmosphere ,the room were tired bits hanging off hear and there, service was poor we arrived back at the hotel @10.30 pm had drink beer was awful (gassy too much head) and was not able to order any food not even a bag of crisps. we asked for some biscuits to take to the room ans were offered 3 biscotti, Not a good experience
Stayed 1 night in Sep 2019

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019