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Hotel Champlain Burlington, Curio Collection by Hilton

3.5 star property
Lakefront Burlington hotel in Downtown Burlington with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Champlain Burlington, Curio Collection by Hilton

Room, 2 Queen Beds
Lobby
Breakfast, lunch, dinner served; American cuisine
Meeting facility
Breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Hot tub
    Hot tub

Explore the area

Map
60 Battery St, Burlington, VT, 05401
  • Battery Park
    1 min walk
  • Main Street Landing Performing Arts Center
    3 min walk
  • ECHO Lake Aquarium and Science Center
    3 min walk
  • Burlington, VT (BTV-Burlington Intl.)
    13 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Pool Side)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Pool Side)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View (Ethan Allen)

55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed, City View (Ethan Allen)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Panoramic)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View (Panoramic)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Burlington Vermont
Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1583)
The price is NZ$205
for 1 night
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton Burlington Vermont

About the area

Burlington

Hotel Champlain Burlington, Curio Collection by Hilton places you steps from ECHO Lake Aquarium and Science Center and within a short 5-minute stroll of Waterfront Park. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Lily May's Cafe, serves American cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 18822 square feet (1749 square metres) of event facilities include 13 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3.5-property class Downtown Burlington hotel include Lake Champlain and Lake Champlain Ferry.

What's nearby

  • Waterfront Park - 4 min walk - 0.4 km
  • Lake Champlain Ferry - 7 min walk - 0.6 km
  • Church Street Marketplace - 7 min walk - 0.7 km
  • Flynn Center for the Performing Arts - 8 min walk - 0.7 km
  • University of Vermont - 17 min walk - 1.5 km

Getting around

  • Burlington Union Station - 4 min walk
  • Burlington, VT (BTV-Burlington Intl.) - 13 min drive

Restaurants

  • ‪Burlington Boathouse - ‬5 min walk
  • ‪Burlington Bay Market & Cafe - ‬2 min walk
  • ‪Ri Ra The Irish Pub - ‬7 min walk
  • ‪The Spot on the Dock - ‬7 min walk
  • ‪Splash At The Boathouse - ‬5 min walk

About this property

Hotel Champlain Burlington, Curio Collection by Hilton

Lakefront Burlington hotel in Downtown Burlington with a 24-hour fitness centre
As a guest of Hotel Champlain Burlington, Curio Collection by Hilton, you'll find an indoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 18822 square feet (1749 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Champlain Burlington, Curio Collection by Hilton. For a fee, parking is available. A complete renovation of Hotel Champlain Burlington, Curio Collection by Hilton was completed in November 2020.

Smoking is allowed in designated areas at this 3.5-star Burlington hotel.

  • 1 building
  • 258 guestrooms or units
  • 8 levels
  • 18822 sq ft of conference space
  • 1749 sq. m of conference space
  • Built in 1976
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Champlain Burlington, Curio Collection by Hilton offers 258 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16 per night; includes in/out privileges)
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Lily May's Cafe
  • Original Skiff

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 18,822 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 30.00 for children
  • Covered self-parking fee: USD 16.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burlington Hilton
Hilton Burlington Hotel
Hilton Hotel Burlington
Burlington Hilton Hotel
Hilton Burlington Hotel Burlington
Hilton Burlington
Hilton Burlington Lake Champlain Hotel
Hilton Champlain Hotel
Hilton Champlain
Hilton Burlington Lake Champlain
Hotel Champlain Burlington Curio Collection by Hilton
Hotel Champlain Burlington, Curio Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Hotel Champlain Burlington, Curio Collection by Hilton?

Hotel Champlain Burlington, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Champlain Burlington, Curio Collection by Hilton?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Champlain Burlington, Curio Collection by Hilton on 1 Dec 2024 start from NZ$172.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Champlain Burlington, Curio Collection by Hilton?

Yep, Hotel Champlain Burlington, Curio Collection by Hilton has a covered self car park with in/out privileges for USD 16.00 per night.

Are there any beaches close to Hotel Champlain Burlington, Curio Collection by Hilton?

The closest beach to Hotel Champlain Burlington, Curio Collection by Hilton is Texaco Beach (1.7 km).

Does Hotel Champlain Burlington, Curio Collection by Hilton have a pool?

Hotel Champlain Burlington, Curio Collection by Hilton has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes Hotel Champlain Burlington, Curio Collection by Hilton a romantic place to stay?

1 hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Champlain Burlington, Curio Collection by Hilton.

Is Hotel Champlain Burlington, Curio Collection by Hilton family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as changing tables and highchairs in the guestrooms, it's no surprise that Hotel Champlain Burlington, Curio Collection by Hilton is a hit with families.

Does Hotel Champlain Burlington, Curio Collection by Hilton serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Champlain Burlington, Curio Collection by Hilton?

No, Hotel Champlain Burlington, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Champlain Burlington, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Champlain Burlington, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Champlain Burlington, Curio Collection by Hilton?

Furry friends are welcome at Hotel Champlain Burlington, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hotel Champlain Burlington, Curio Collection by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 812 out of 1724 reviews" "
Rating 8 - Good. 405 out of 1724 reviews" "
Rating 6 - Okay. 246 out of 1724 reviews" "
Rating 4 - Poor. 145 out of 1724 reviews" "
Rating 2 - Terrible. 116 out of 1724 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

This is a cashless hotel. Wish I knew this before arrival
Stayed 1 night in Aug 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and easy access to Waterfront
Beautiful hotel, friendly staff, spectacular view from the 7th floor Lakeside. Very comfortable. Best blackout shades I've encountered. That said, for the price point plus a resort fee, i didnt expect to also pay extra for parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hassan, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Best customer service! Super nice staff You could improve your bedroom conditions! Cleanliness! Spiders everywhere….
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room service seemed insufficient. At end of day, our room had not been serviced, and it was time to get ready to go to dinner. We just asked for a set of towels for the night, instead of having the room made up. Hotel was quiet. The bathroom had been updated but did not have a ventilation fan due to age of building. Nice furnishings and very clean.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely and upgraded us to a lake view room. It was so nice and unexpected. We will definitely be back.
Stayed 1 night in Aug 2024

8/10 Good

Lisa, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the staff were very helpful and friendly. The only downfall was not being informed or no signs posted stay that it was a cashless hotel. Being from Canada it would have been nice to know this before hand,
Stayed 1 night in Aug 2024

8/10 Good

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good experience, love the cafe on the 1st floor Had a very noisy AC in the room and front desk changed our room, very helpful staff. Bathrooms are a bit small and missing some hooks especially when you are 4 persons and need to hang towels. A bit pricey for what it is but the hotel is clean and well located
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very scenic and close to the water
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie-Christine

Stayed 2 nights in Aug 2024

6/10 Okay

Lori

Travelled with family
Not what they say on the web site
They hotel had many many hidden fees I will never return
Stayed 2 nights in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness
excellent location
Stayed 1 night in Jul 2024

8/10 Good

MAGGIE

Travelled with partner
Nice Hotel. Valet parking was very nice and helpful. Don’t enjoy going down the hall way to get my morning coffee. Staff was professional and kind. Breakfast line was extreme.
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!!
Stayed 1 night in Aug 2024

8/10 Good

peter, louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and a decent property. Staff were very attentive and professional. Room was decent size and well maintained. It was next to elevators which made it quite noisy on Saturday evening and the hotel did offer to move us for Sunday but the hotel seemed much quieter on Sunday so we stayed put and that night was fine. The casual place for breakfast was very good while the main evening dining place was more “good” than very good. We did have a hiccup on parking as after checking out and paying for parking we got to our rental car and found a parking ticket on it. A trip back to the hotel lobby went smoothly as they had a process for handling it with the city - so it was more of an irritant than anything else. Overall while I couldn’t rate it 5 stars or excellence but it was certainly a very good place to stay and we would certainly use the hotel in the future.
Stayed 2 nights in Aug 2024

4/10 Poor

Jeanmarie

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room smelled like fungus. The rug was gross. We left early.
Stayed 4 nights in Jul 2024

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pretty hotel, room for improvement.
The Hotel Champlain itself was beautiful, and the grounds were lovely. Unfortunately, it seems there were some things that could have been improved but perhaps they didn’t have the staff to do it? The room service was unavailable (I know, first world problems) the restaurants within the hotel were way overpriced and mediocre at best. The complimentary coffee bar on our floor was out of service. I guess all in all it wasn’t terrible but I think there is room for improvement, especially given how much we spent to stay there. Not so sure I would return.
Stayed 2 nights in Aug 2024