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Hotel Champlain Burlington, Curio Collection by Hilton

3.5 star property
Lakefront Burlington hotel in Downtown Burlington with a 24-hour fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Champlain Burlington, Curio Collection by Hilton

Lobby
Presidential Suite, Multiple Beds
Breakfast and lunch served, American cuisine
View from room
Breakfast and lunch served, American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
The current price is NZ$284
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
60 Battery St, Burlington, VT, 05401
  • Battery Park
    ā€Ŗ1 min walkā€¬
  • Main Street Landing Performing Arts Center
    ā€Ŗ3 min walkā€¬
  • ECHO Lake Aquarium and Science Center
    ā€Ŗ3 min walkā€¬
  • Burlington, VT (BTV-Burlington Intl.)
    ā€Ŗ19 min driveā€¬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Pool Side)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Pool Side)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View (Ethan Allen)

55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed, City View (Ethan Allen)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Panoramic)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Lake View (Panoramic)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Burlington Vermont

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1742)
The price is NZ$405
for 1 room
includes taxes & fees
15 Feb - 16 Feb
DoubleTree by Hilton Burlington Vermont

About the area

Burlington

Hotel Champlain Burlington, Curio Collection by Hilton places you steps from ECHO Lake Aquarium and Science Center and within a short 5-minute stroll of Waterfront Park. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Lily May's Cafe, serves American cuisine and is open for breakfast and lunch. For a drink, you can stop by the hotel's own lounge bar. 18822 square feet (1749 square metres) of event facilities include 13 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 3.5-property class Downtown Burlington hotel include Lake Champlain and Lake Champlain Ferry.

What's nearby

  • ECHO Lake Aquarium and Science Center - 3 min walk
  • Waterfront Park - 4 min walk
  • Lake Champlain Ferry - 7 min walk
  • Church Street Marketplace - 7 min walk
  • University of Vermont - 17 min walk

Getting around

  • Burlington Union Station - 4 min walk
  • Burlington, VT (BTV-Burlington Intl.) - 19 min drive

Restaurants

  • ā€ŖBurlington Boathouse - ā€¬5 min walk
  • ā€ŖBurlington Bay Market & Cafe - ā€¬2 min walk
  • ā€ŖRi Ra The Irish Pub - ā€¬7 min walk
  • ā€ŖThe Spot on the Dock - ā€¬7 min walk
  • ā€ŖSplash At The Boathouse - ā€¬5 min walk

About this property

Hotel Champlain Burlington, Curio Collection by Hilton

Lakefront Burlington hotel in Downtown Burlington with a 24-hour fitness centre
As a guest of Hotel Champlain Burlington, Curio Collection by Hilton, you'll find an indoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 18822 square feet (1749 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Champlain Burlington, Curio Collection by Hilton. For a fee, parking is available. A complete renovation of Hotel Champlain Burlington, Curio Collection by Hilton was completed in November 2020.

Smoking is allowed in designated areas at this 3.5-star Burlington hotel.

  • 1 building
  • 258 guestrooms or units
  • 8 levels
  • 18822 sq ft of conference space
  • 1749 sq. m of conference space
  • Built in 1976
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Champlain Burlington, Curio Collection by Hilton offers 258 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and complimentary newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16 per night; includes in/out privileges)
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Lily May's Cafe
  • Original Skiff

Things to do

  • 24-hour gym
  • Bicycle tours
  • Free bicycle rentals
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 18,822 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 30.00 for children
  • Covered self-parking fee: USD 16.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Barclaycard and debit cards. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burlington Hilton
Hilton Burlington Hotel
Hilton Hotel Burlington
Burlington Hilton Hotel
Hilton Burlington Hotel Burlington
Hilton Burlington
Hilton Burlington Lake Champlain Hotel
Hilton Champlain Hotel
Hilton Champlain
Hilton Burlington Lake Champlain
Hotel Champlain Burlington Curio Collection by Hilton
Hotel Champlain Burlington, Curio Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Hotel Champlain Burlington, Curio Collection by Hilton?

Hotel Champlain Burlington, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Champlain Burlington, Curio Collection by Hilton?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Champlain Burlington, Curio Collection by Hilton on 9 Feb 2025 start from NZ$227.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Champlain Burlington, Curio Collection by Hilton?

Yep, Hotel Champlain Burlington, Curio Collection by Hilton has a covered self car park with in/out privileges for USD 16.00 per night.

Are there any beaches close to Hotel Champlain Burlington, Curio Collection by Hilton?

The closest beach to Hotel Champlain Burlington, Curio Collection by Hilton is North Beach (2.5 km).

Does Hotel Champlain Burlington, Curio Collection by Hilton have a pool?

Hotel Champlain Burlington, Curio Collection by Hilton has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes Hotel Champlain Burlington, Curio Collection by Hilton a romantic place to stay?

1 hot tub and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Champlain Burlington, Curio Collection by Hilton.

Is Hotel Champlain Burlington, Curio Collection by Hilton family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as changing tables and highchairs in the guestrooms, it's no surprise that Hotel Champlain Burlington, Curio Collection by Hilton is a hit with families.

Does Hotel Champlain Burlington, Curio Collection by Hilton serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Champlain Burlington, Curio Collection by Hilton?

No, Hotel Champlain Burlington, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Champlain Burlington, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Champlain Burlington, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Champlain Burlington, Curio Collection by Hilton?

Furry friends are welcome at Hotel Champlain Burlington, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hotel Champlain Burlington, Curio Collection by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 875 out of 1830 reviews" "
Rating 8 - Good. 424 out of 1830 reviews" "
Rating 6 - Okay. 258 out of 1830 reviews" "
Rating 4 - Poor. 155 out of 1830 reviews" "
Rating 2 - Terrible. 118 out of 1830 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Great location and great amenities
Stayed 1 night in Nov 2024

4/10 Poor

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was not in great shape the renevated this hotel pretty half ass paint can't fix everything. Toilet paper holder falling off wall baseboard coming off water damage bathroom ceiling and don't get me started on the bathroom itself way too small and nowhere to put anything. I will never stay here again not for the price just ridiculous.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 1 night in Nov 2024

8/10 Good

Brett

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Champlain is a very nice place and thereā€™s so much to do within walking distance in an awesome little city
Stayed 2 nights in Oct 2024

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the lake, which is beautiful and nearby restaurants. I thought it was expensive for the value though. Room was basic. Breakfast wasn't fast. We were given a room on the first floor with view of the parking lot and people walking right outside. For sure - I wouldn't pay this much for a room where you have to leave the curtains closed all the time. This room should be discounted. They told me nothing else was available, though people checked in after me.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brett

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to waterfront and downtown, beautiful view from room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Expensive but very close to the Amtrak.
One of the closest hotels to the Burlington Amtrak train station (Easy two or three block walk). My wife and I really enjoyed the free coffee bar set up on our floor. Yes, it is kinda expensive for those who are regular coach train riders and almost as expensive as a family room on the Amtrak.
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth, Los Angeles

Travelled with family
Liked: Staff & service
Disliked: Amenities
The property was under renovation. As a result the meal options were minimal. We should have been informed in advance. Additionally, there was a "mandatory" $30 resort charge for services we did not use. I would not recommend this hotel, based upon the lack of transparency and the unwarranted charges.

8/10 Good

Amelie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
While the hotel was very nice and clean and everyone I dealt with was professional, there were a few small issues including that I received a parking ticket in the garage despite paying for parking and had to return to the hotel to drop off the ticket after I had checked out. In addition, the housekeeper tried to enter my room prior to checkout time and while I was still in it.
Stayed 2 nights in Oct 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kristin, Kensington

Stayed 2 nights in Oct 2024

10/10 Excellent

Joe christian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service are very available to help great great service
Stayed 1 night in Oct 2024

4/10 Poor

Darrell

Liked: Cleanliness
Room was not ready for 2 hours after checkin
Stayed 1 night in Oct 2024

4/10 Poor

nirali

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
As a curio property of Hilton and a status member of Hilton Honors - I had high expectationsā€¦ and they were not met. Starting with checkin, the front desk was not friendly, it was almost like we got treated differently than guests with a different skin colour. She didnā€™t even offer to hold our bags for us and missed texting us when our room was ready. We just made the choice to go back and see if our room was ready..: and surprise it was. The second front desk lady on a special assignment from India was MUCH NICER! While the common areas are nice, the hotel needs a major update in their rooms. I would almost recommend not updating your rooms because itā€™s just not worth the money. The view of lake was nice though!
Stayed 4 nights in Oct 2024

10/10 Excellent

Yujie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Stayed 1 night in Sep 2024

6/10 Okay

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was outdated, but overall the property was nice. Close to everything and had good parking options. Did not appreciate the $26 tourism fee.
Stayed 2 nights in Oct 2024

6/10 Okay

Catherine, Crystal Lake

Stayed 1 night in Oct 2024

2/10 Terrible

nicole

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

antonio

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the room was too small the elevator was not functional the room door was difficult to open noisy ventilation in hallway and felt unsafe walking outside hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024