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Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 6 outdoor pools

Photo gallery for Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Courtyard
6 outdoor pools, pool umbrellas, pool loungers
Food court
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
The current price is NZ$573
includes taxes & fees
19 Dec - 20 Dec

Explore the area

View map
Predio Paraiso Escondido S/N, Cabo San Lucas, BCS, 23450
  • Place, Cerro de la Z
    ‪2 min drive‬
  • Place, 4 de Marzo Park
    ‪5 min drive‬
  • Place, Quivira Golf Club
    ‪7 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Suite Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite Ocean View

8.6 out of 10
Excellent
(135 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Flat-screen TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Super Executive Suite Ocean View with Jacuzzi

Jetted bathtub

Super Executive Suite Ocean View with Jacuzzi

8.8 out of 10
Excellent
(25 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
  • 101 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite Ocean View

Flat-screen TV, pay films

Executive Suite Ocean View

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 101 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Suite Junior with Ocean View

  • 49 sq m
  • Sleeps 4

View all photos for Suite with Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Suite with Ocean View

  • 101 sq m
  • Sleeps 6

View all photos for Suite Superior

Premium bedding, pillow-top beds, in-room safe, desk

Suite Superior

  • 101 sq m
  • Sleeps 6

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Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

Paraiso Escondido
  • On private beach
  • Pool
  • Spa pool
  • All-inclusive
4.6 out of 5, Wonderful, 1,275 reviews
The price is NZ$562
includes taxes & fees
21 Dec - 22 Dec
Pueblo Bonito Pacifica Golf & Spa Resort -All Inclusive-Adult Only

About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive. You'll be 2.2 km (1.4 mi) from Quivira Golf Club and 5.3 km (3.3 mi) from Medano Beach. Highlights at this all-inclusive property include 5 restaurants, 6 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, La Nao, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The After is the property's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and gym. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Paraiso Escondido property include Cabo San Lucas Country Club and Marina Del Rey.

What's nearby

  • Cerro de la Z - 2 min drive - 0.8 km
  • 4 de Marzo Park - 5 min drive - 2.0 km
  • Quivira Golf Club - 7 min drive - 2.7 km
  • Medano Beach - 8 min drive - 3.1 km
  • The Arch - 40 min drive - 5.4 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 53 min drive

Restaurants

  • ‪1950's Classic American Diner - ‬4 min walk
  • ‪Market Grill - ‬3 min walk
  • ‪Tazuna - ‬10 min walk
  • ‪The After - ‬3 min walk
  • ‪Zao Shen - ‬1 min walk

About this property

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 6 outdoor pools
Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's club, a children's pool and outdoor tennis courts.

This 4.5-star Cabo San Lucas property is smoke free.

  • 756 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Swim-up bar
Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive offers 756 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 4.5-star property has kitchenettes with kitchenware and utensils. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 22 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Pueblo Bonito Rose Resort and Spa - All Inclusive
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,197 reviews
The price is NZ$480
includes taxes & fees
19 Dec - 20 Dec
Pueblo Bonito Rose Resort and Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A swim-up bar

Restaurants on site

  • La Frida
  • La Nao
  • Manila Bar
  • The After
  • The Bistro

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Personal motorised watercraft
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room kitchenette
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: MXN 37.99 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 4400 per vehicle (return, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 500 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pueblo Bonito
Pueblo Bonito Sunset
Pueblo Bonito Sunset Beach All Inclusive Cabo San Lucas
Pueblo Sunset Beach
Pueblo Bonito Sunset Beach Hotel Cabo San Lucas
Pueblo Bonito Sunset Beach Resort All Inclusive Cabo San Lucas
Pueblo Bonito Sunset Beach Cabo San Lucas
Pueblo Bonito Sunset Beach Resort All Inclusive
Pueblo Bonito Sunset Beach
Pueblo Bonito Sunset Beach Resort Spa All Inclusive
Pueblo Bonito Sunset Beach All Inclusive
Pueblo Bonito Sunset Inclusiv
Pueblo Bonito
Pueblo Bonito Sunset Beach Golf Spa Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive on 19 Dec 2025 start from NZ$569.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

The closest beach to Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive is Medano Beach (5.4 km).

Is there a spa on site at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Yep, there is an onsite spa at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive have a pool?

Yep, and guests love it! Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 6 outdoor pools. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive.

Is Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive is a hit with families.

Is there a free airport shuttle available at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive?

There is a golf course next to Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive.

Pueblo Bonito Sunset Beach Golf & Spa Resort - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1378 out of 2263 reviews
Rating 8 - Good. 445 out of 2263 reviews
Rating 6 - Okay. 222 out of 2263 reviews
Rating 4 - Poor. 106 out of 2263 reviews
Rating 2 - Terrible. 112 out of 2263 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Adam

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The view was out of this world (literally)! Suites are HUGE. Some concerns about the wear and tear of some aspects of our room/bathroom fixtures but overall amazing property set on the side of a mountain so be ready to walk a bit. Shuttle to other sister properties was amazing! Such a great perk!
Stayed 6 nights in Sep 2025

6/10 Okay

Ranbir, fairfield

Stayed 3 nights in Sep 2025

10/10 Excellent

Noren Munirali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite that had its own spa on the balcony. Stunning views of the ocean. Extremely happy and pleasant staff. Services were very quick.
Stayed 7 nights in Sep 2025

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful and the staff was amazing and super attentive!!
Stayed 4 nights in Sep 2025

6/10 Okay

Mehran

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property is old and not maintained well. The hallways leading to the bedrooms feel like a dirty cheap motel. The bathroom fixtures are old and rusty. The flooring in the rooms is chipped and feels gross. Our bathroom water was shot off without notice. Only after calling I realized it was for maintenance and was going to be off for two hours. Our child was woken up from his nap by loud noise of grinding that was happening literally outside of our room. We were also not happy with how they relayed information about the resort at the beginning. They just handed us a map of the resort and two papers with the list of restaurants at all PB resorts. We had to cross-reference the two to realize which restaurants were in which building. We also had to decipher breakfast/lunch/dinner options based on the open and close times listed for each restaurant. We got there in the afternoon and were so tired to try to figure out what's where, so we ordered room service food with ranged from bad to okay. Overall, nice staff, good food at the restaurants, but huge lack of communication and being inconsiderate (loud noises near rooms), as well as generally poor shape of the rooms and the hallways.
Stayed 4 nights in Sep 2025

4/10 Poor

Preston Andre

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Paid for a jacuzzi room, they told us they'd fix it first night. Did not fix first night, sent a technician day 2, he couldn't fix it. They moved us rooms the following day, day 3, after, the SECOND room they moved us to, the jacuzzi did not work. You'd think they'd double check to make sure the jacuzzi works, they didn't. We had an engagement ceremony and party to attend so we could not move again. The following day we left. Food at the resort is good, I would not order the orange juice, as it tastes like powder in water. Pools were nice and great views. I've traveled to Cancun several times in the past, given this was my first Cabo trips I had high hopes. The main difference is in Cancun the resorts have everything within walking distance, it's easy to get around with little time lost. This resort you need a cart to get around, lots of time wasted walking and waiting for carts, sometimes they come around and their full and you have to wait for another, and that one may be full again. Overall decent experience, the food was good and scenery was beautiful, but I would skip out on paying for the jacuzzi room, not worth it. As 2 of the other couples in my group were for some reason upgraded free of charge, while I booked this jacuzzi room months in advance and did not get to enjoy it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shawna

Liked: Cleanliness, amenities
The employees were so good to us❤️ Sean at the main pool was the best!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Vivek

Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Raihana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly, helpful and accommodating! They all went above and beyond! The food is amazing-even at the pools!
Stayed 4 nights in Sep 2025

4/10 Poor

Derek

Stayed 3 nights in Sep 2025

8/10 Good

Gurvinder

Liked: Staff & service
First day we arrived to our room, there were a couple issues concerning one of our showers, sink and a burnt out light. Problem was upon initial call for assistance, me and my guests waited for about an hour and a half. We were hungry after a long flight and last thing we needed was to wait that long. I had to call back and demanded to speak to a manager until I received assistance. Finally someone showed up about 20 minutes later but then left and didn’t come back. Just frustrating dealing with that after a long trip
Stayed 4 nights in Sep 2025

10/10 Excellent

Winnie Yuen Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa that we stay had AC and plumbing issues but the resort was doing what they could to resolve the issues.
Stayed 4 nights in Sep 2025

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many different options for pools, bars, food and activities.
Stayed 3 nights in Sep 2025

6/10 Okay

Bradley

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The views were beautiful. The design and architecture of the resort buildings were impressive. The resort buildings and infrastructure are in need of upgrades .The ventilation system was so loud I had to wear ear plugs to bed. The biggest disappointment was the lack of fine dining options for dinner. The Market was awesome both in design, dining options, and food quality but the restaurants were all disappointing. The food was less than appealing and there were more flies than a garbage dump. We paid extra for all inclusive dining but there were no fine dining options unless you paid extra charges! (Average $70 plus USD per person per meal. This was unexpected and very disappointing!
Stayed 9 nights in Sep 2025

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the variety of restaurants
Stayed 5 nights in Sep 2025

6/10 Okay

Rashmi

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Service was good but the room and hallway were dirty and smelly
Stayed 3 nights in Sep 2025

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Upkeep a bit lacking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Blancie, covina

Travelled with partner
Liked: Staff & service
Need to maintain the property better two rooms ac problems
Stayed 3 nights in Sep 2025

10/10 Excellent

Arnulfo

Stayed 3 nights in Aug 2025

4/10 Poor

Ali Besharat

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed here for 4 days in mid-September with 7 adults and a baby (3 rooms). I convinced my family to book at this resort because my husband and I had an amazing stay at Pueblo Bonito Pacifica in 2022. Unfortunately, this place was nowhere near the same experience. The resort feels old and in need of a lot of maintenance. Two of our rooms had no water for about 6 hours one day, with zero notice. One of the rooms had very obvious warer damage on the ceiling. Our room had a constant loud noise in the bathroom pipes (literally sounded like a snoring dog). We walked in to find a dead cockroach in the bathroom. On day 2, the hallway outside our room reeked like rotting trash, they fixed it after a few hours, but it was disgusting. The elevator buttons on our floor didn’t work on the last 2 days of our stay, so we had to hike up and down a floor to call it. There is no mini bar in the rooms, and when you call room service they’ll only bring 2 alcoholic drinks per person at a time (super annoying when you’re a group). The worst part: while my nephew was playing in the kids pool, we found a big piece of broken glass in the water. After I talked to one of the night supervisors about our experience, as a courtesy she offered to credit the extra charges on all 3 rooms (~$70 each). At time of checkout, the day supervisor refused to honor that and only credited 2 of the rooms, so all we got was about $150 back for everything we dealt with.
Stayed 3 nights in Sep 2025

2/10 Terrible

Connor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

JODIELYNN

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean , room service was great with the exception you can't order a mixed drink and they don't bring napkins with the meals. Cart staff was exceptional. Santiago was the best! Would highly recommend this property.
Stayed 5 nights in Sep 2025

10/10 Excellent

rodrigo ochoa ruiz

Stayed 4 nights in Sep 2025