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The Benson Hotel

4.0 star property
Art Deco Cairns hotel in Cairns Central Business District with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Benson Hotel

Suite
Breakfast and dinner served
Pillow-top beds, laptop workspace, free WiFi, bed sheets
Property entrance
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
The price is NZ$224
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
44-56 Grafton Street, Cairns, QLD, 4870
  • The Cairns Museum
    3 min walk
  • Cairns Central Shopping Centre
    5 min walk
  • Cairns Zoom and Wildlife Dome
    5 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    13 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Electric kettle
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Electric kettle
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Hairdryer
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Electric kettle
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Electric kettle
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Pillow-top beds, laptop workspace, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
Electric kettle
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, (1009)
The price is NZ$206
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Cairns

The Benson Hotel places you in the centre of Cairns, within just a 15-minute stroll of popular places like Cairns Esplanade and Cairns Marlin Marina. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The brasserie, Benson Bar & Restaurant, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Cairns Central Business District hotel include Reef Teach and The Cairns Museum.

What's nearby

  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Esplanade - 6 min walk
  • Reef Fleet Terminal - 8 min walk
  • Esplanade Lagoon - 9 min walk
  • Cairns Marlin Marina - 12 min walk

Getting around

  • Cairns Station - 9 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

Art Deco Cairns hotel in Cairns Central Business District with a 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2885 square feet (268 square metres) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at The Benson Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

  • 1 building
  • 101 guestrooms or units
  • 10 levels
  • 2885 sq ft of conference space
  • 268 sq. m of conference space
  • Built in 1984
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (62 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 22 for children
  • Covered self-parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

What is the cancellation policy at The Benson Hotel?

The Benson Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Benson Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Benson Hotel on 6 Jan 2025 start from NZ$224.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Benson Hotel?

Yep, The Benson Hotel has a secured covered self car park for AUD 25 per night. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to The Benson Hotel?

The closest beach to The Benson Hotel is Yorkeys Knob Beach (12.4 km).

Does The Benson Hotel have a pool?

The Benson Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 9:00 PM.

What makes The Benson Hotel a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Benson Hotel.

Does The Benson Hotel serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Benson Hotel?

No, The Benson Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Benson Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Benson Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Benson Hotel?

No, only service animals are allowed.

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 348 reviews" "
Rating 8 - Good. 117 out of 348 reviews" "
Rating 6 - Okay. 42 out of 348 reviews" "
Rating 4 - Poor. 14 out of 348 reviews" "
Rating 2 - Terrible. 7 out of 348 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful.
Stayed 1 night in Dec 2024

8/10 Good

Narelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 2 nights in Dec 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Spacious, clean, modern and very comfortable.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver good location..didnt like the cost of parking per night.expensive
Stayed 1 night in Nov 2024

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, had a great stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Loretta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in we had some issues with our room and the lovely staff at the Benson upgraded us to a suite which was beautiful. Thank you.
Stayed 4 nights in Nov 2024

6/10 Okay

Rachel

Stayed 2 nights in Oct 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice roomy rooms. Tremendous buffet breakfast. Staff are helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Rasika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay
Stayed 6 nights in Oct 2024

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at The Benson. The rooms have been renovated & look exactly like the website photos. Rooms are serviced everyday and are fitted with a microwave, kettle, plates, cutlery, mugs & glasses for four people. Ample storage for bags as well. The pool is huge & very deep (2.1m), pool noodles & towels are supplied. Late arvo, the pool is not in direct sun. The laundry (washer & dryer) is also located on level 4. Rusty’s market is directly opposite (Fri-Sun) and lots of coffee shops & eateries located at The Bensons door step. Both Cairns Central shopping centre & Cairns Esplanade are within easy walking distance from the hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Pithunya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the market and shopping centers.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pretty good
After 3 weeks 4WD up to Cape and back it was good to have a nice hot shower and change of clothes. This hotel was a welcome change to the camping and camp grounds. A nice place to refresh before heading south.
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic Rooms very clean pool area great
Stayed 5 nights in Aug 2024

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but humid room.
Staff was nice and helpful. Room was clean. Beds were comfortable. Microwave, refridgerator and kettle worked. Could not get ac set below 23C. The room was warm at times and was humid. No charge for late check out before noon.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to promenade and endless restaurants. Good sized room and comfortable bed and pillows. Bar upstairs and evening entertainment was fun. Housekeeping on the weekend was a little lax however front desk team were excellent and dealt with the issue. Would definitely recommend.
Stayed 6 nights in Aug 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lack of flexibility regarding refund of one day accommodation not used because of change of travel plans.
Stayed 5 nights in Aug 2024

4/10 Poor

John and John

Rooms were good however the noise gt entertainment was unbearable
Stayed 1 night in Aug 2024

8/10 Good

Damon

Stayed 1 night in Aug 2024

8/10 Good

Jagdish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and decent rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024