Cairns Holiday Packages

This was a beautiful place to stay very relaxing and beautiful facilities

Our bed had dirty linen upon arrival. We opted for the environment saving waiver of room cleaning for a few days but when we did have the room serviced the toilet wasn’t cleaned and coffee sachets weren’t replenished

We upgraded our room from an executive king room on floor 3 to a superior king balcony suite on floor 7. The balcony and the views were amazing. The decor was a definite downgrade as the executive king room decor is far superior! The hotel is in a great location, close to everything. The pool is in need of much upgrading & repair. The overall decor of the hotel is a 3.5 the pool a 3 and the views a 5. The staff were friendly and helpfull. I would stay here again but only if the hotel upgraded the rooms and the swimming pool.

Bad lighting in the room . The main pool was freezing cold so we couldn’t relax with a drink as there was No service around the pool.fridge and room facilities not filled - had to ask! Room was not that clean. Bed not made properly. Some of the staff were apologetic but would not stay there again as it was a hit and miss of service.

Friendly staff and excellent venue.