10/10 Excellent
Dominic
Travelled with family
6 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and was thoroughly impressed. Despite ongoing construction, the cleanliness was impeccable, with rooms serviced daily to a high standard.
The staff provided the best service I have ever encountered. Their attentiveness, professionalism, and genuine friendliness set them apart. From the moment we arrived, they went above and beyond to ensure our comfort and satisfaction.
Every request was met with a smile and prompt attention, creating a welcoming atmosphere that made our stay truly memorable. They were in stark contrast to the staff at the Marriott in Cairo, who were slow and unaccommodating.
The hotel offered great value for money. It wasn't crowded, the pool was enjoyable, and some rooms offered breathtaking views of the pyramids.
The food menu was broad, but the quality could be improved, as the meat dishes were generally under-seasoned. This is the only area I see for improvement.
Overall, I highly recommend this hotel for its cleanliness, exceptional staff, and fantastic value. I look forward to returning.
Dominic
Stayed 4 nights in Aug 2024