6/10 Okay
Jennifer, Chicago
Travelled with partner
4 Jul 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first day and night at the property was wonderful. The staff were lovely and set up a bonfire for us with the Expedia benefit for being gold members. The second day we went on the horse back riding excursion which was a lot of fun! However, the hotel did not ask us if we needed an English speaking guide. We did and it was an extra $60. When we came back from the excursion we were disappointed to see that an influencers wedding was being set up and totally taking away from the peaceful and relaxing vibe we wanted when booking this place. Portable toilets were being set up next to the restaurant patio, which ruined our lunch experience. I could see people hammering things into the ground when looking out of the shower window. We decided to leave and the hotel refunded us for the night no problem. If there is going to be any sort of event that takes away from the peaceful and relaxing atmosphere the hotel advertises you should inform guests ahead of time and give them the option to cancel. If we knew influencers would be setting up a wedding we never would have came here.
Jennifer
Stayed 2 nights in Jun 2024