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Rio Quente Resorts - Cristal Resort

3.5 star property
Resort with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Rio Quente Resorts - Cristal Resort

2 outdoor pools, pool umbrellas, pool loungers
8 restaurants, pizza
Minibar, in-room safe, desk, blackout curtains
Turkish bath/hammam, body treatments, body wraps, body scrubs, facials
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
Fazenda Água Quente, Rio Quente, GO, 75695-000
  • Serra de Caldas State Park
    1 min walk
  • Hot Park
    9 min walk
  • Parque das Fontes
    11 min walk
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    79 min drive

Room options

View all photos for Promo Black Suíte Luxo

Minibar, in-room safe, desk, blackout curtains

Promo Black Suíte Luxo

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Large Single Sofa Bed

Similar properties

Front of property
Rio Quente Resorts - Hotel Giardino
Pool
Breakfast included
Spa
Kids pool
3.8 out of 5, Good, (325)
The price is NZ$395
for 1 night
includes taxes & fees
21 Nov - 22 Nov
Rio Quente Resorts - Hotel Giardino

About the area

Rio Quente

A family-friendly stay in Rio Quente awaits you at Rio Quente Resorts - Cristal Resort. Within steps you'll find Serra de Caldas State Park and Hot Park within a 10-minute stroll. Highlights at this beach resort include 8 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body wraps. The restaurant, Pizzaria Oliva, serves pizza. Stella Artois Lounge is the resort's own brewpub. Spend the day at the nearby private beach and enjoy the 4 outdoor tennis courts, free water park and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a lazy river. Each morning free buffet breakfast is offered between 7:30 AM and 10:00 AM. There's also free parking nearby, along with the convenience of a free area shuttle. .In proximity to this 3.5-property class Rio Quente resort you'll find Acqua Park diRoma.
View more Resorts in Rio QuenteOpens in a new window

What's nearby

  • Serra de Caldas State Park - 1 min walk
  • Hot Park - 9 min walk
  • Parque das Fontes - 11 min walk
  • Acqua Park diRoma - 27 min drive
  • Water Park - 29 min drive

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 79 min drive

Restaurants

  • ‪Restaurante - ‬6 min walk
  • ‪Bar dos Ventos - ‬2 min walk
  • ‪Bar Pier Point - ‬7 min walk
  • ‪Choperia San Sarah - ‬3 min drive
  • ‪Casa de Cora Restaurante - ‬13 min walk

About this property

Rio Quente Resorts - Cristal Resort

Resort with private beach and full-service spa
Unwind on the resort's private beach. At Rio Quente Resorts - Cristal Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach resort also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 3.5-star Rio Quente resort.

  • 104 guestrooms or units
  • 8 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Rio Quente Resorts - Cristal Resort offers 104 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Rio Quente resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free area shuttle
  • Area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 4 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar dos Ventos
  • Marolo Cafe
  • Pizzaria Oliva
  • Restaurante Giardino
  • Stella Artois Lounge

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The water park is closed on Thursdays for maintenance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Rio Quente Resort s Cristal Resort
Rio Quente s Cristal Resort
Rio Quente Resorts Cristal Resort
Rio Quente Resorts Cristal
Rio Quente Resorts - Cristal Resort Resort
Rio Quente Resorts - Cristal Resort Rio Quente
Rio Quente Resorts - Cristal Resort Resort Rio Quente

Frequently asked questions

What is the cancellation policy at Rio Quente Resorts - Cristal Resort?

Rio Quente Resorts - Cristal Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rio Quente Resorts - Cristal Resort?

As of 7 Nov 2024, prices found for a 1-night stay for 2 adults at Rio Quente Resorts - Cristal Resort on 24 Nov 2024 start from NZ$628.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Rio Quente Resorts - Cristal Resort?

Yep, there is an onsite spa at Rio Quente Resorts - Cristal Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Rio Quente Resorts - Cristal Resort have a pool?

Rio Quente Resorts - Cristal Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Rio Quente Resorts - Cristal Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Rio Quente Resorts - Cristal Resort?

Rio Quente Resorts - Cristal Resort features 2 outdoor pools, a full-service spa and 8 restaurants.

Is Rio Quente Resorts - Cristal Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Rio Quente Resorts - Cristal Resort is a hit with families.

Does Rio Quente Resorts - Cristal Resort serve breakfast?

You bet, complimentary buffet breakfast is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Rio Quente Resorts - Cristal Resort?

No, Rio Quente Resorts - Cristal Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Rio Quente Resorts - Cristal Resort?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Rio Quente Resorts - Cristal Resort?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Rio Quente Resorts - Cristal Resort?

No, only service animals are allowed.

Rio Quente Resorts - Cristal Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 80 reviews" "
Rating 8 - Good. 25 out of 80 reviews" "
Rating 6 - Okay. 15 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Wialli Ferreira

Travelled with partner
Disliked: Staff & service, amenities
Water of the pools were not hot as the advertise, very disappointing and poor service from the staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

leticia

Stayed 2 nights in Nov 2022

8/10 Good

Alexandre

Stayed 6 nights in Jun 2022

10/10 Excellent

Luis

Stayed 3 nights in May 2022

8/10 Good

ismaria

Stayed 1 night in Mar 2022

10/10 Excellent

Frederico

Stayed 2 nights in Nov 2021

10/10 Excellent

DANIEL

Stayed 3 nights in Nov 2021

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2021

6/10 Okay

Vanessa

Stayed 2 nights in Sep 2021

4/10 Poor

Orlando

Disliked: Cleanliness, staff & service
Enttäuschend
Nicht besonders sauber. Zimmer wurde nur jeden zweiten Tag gereinigt obwohl eine tägliche Reinigung versprochen wurde. Der General Manager ließ sich nicht blicken. Preis/Leistung definitiv nicht gerecht obwohl die Anlage in der Natur sehr schön lag. Bleib trotzdem eine Enttäuschung!
Stayed 4 nights in Aug 2021

6/10 Okay

Bruna

Travelled with family
Disliked: Cleanliness, staff & service
Lugar lindo, serviço péssimo e cobrança abusiva
A beleza do lugar é simplesmente incrível, porém os serviços são péssimos. Comida horrível, tumulto na hora de servir (todas as refeições) , pouca variedade e falta reposição dos alimentos, bagunça, barulheira e desordem do staff. Preços abusivos , principalmente pelo péssimo serviço prestado em todos os aspectos. Acomodações "ok" mas pelo preço cobrado, tudo poderia ser muito melhor. No final da estadia quase nos expulsaram. O check out estava programado para às 10h do domingo, sábado a tarde já enviaram cartinha pedindo para agilizar a saída. Para um resort que cobra R$ 1.300,00 a diária, inadmissível.
Stayed 2 nights in Jul 2021

6/10 Okay

Cleisson

Stayed 4 nights in Jul 2021

10/10 Excellent

Fabio

Stayed 2 nights in Dec 2020

10/10 Excellent

Edson

Stayed 3 nights in Nov 2020

4/10 Poor

Marcelo

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
o local é maravilhoso, mas o atendimento no hotel é precário, tudo em nome de segurança de COVID, porem esta mesma segurança gera fila em tudo e claro aglomeração.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and welcoming. The food was pretty good for a buffet dinner.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service not good in check in and check out. Didn’t have activities in the hotel
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Newest hotel in Rio Quente
We had a great time here. If you don’t like to do a bit of walking hills to get to the natural pools, then try staying at the Pousada. It is the closest hotel to the activities.
Stayed 2 nights in May 2018

6/10 Okay

Juarez

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Hotel com diária cara e cobra muito caro por serviços a parte como toalha para piscina, bebidas, alimentação. Comida é mediana, atendimento do bar é lento, horário do Hotpark encerra muito cedo mesmo para hóspedes.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Claudia, Curitiba

Stayed 5 nights in Mar 2022

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento péssimo!
Atendimento péssimo!
Stayed 1 night in Dec 2021

8/10 Good

Zilton Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
resort é muito bom a limpeza a estrutura as piscinas quentes. mas deixa a desejar nos preços cobrados dentro do complexo muito fora da realidade .
Stayed 3 nights in Nov 2021

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Sempre maravilhoso! já voltamos 3 vezes... só elogios! Unica coisa que achei o jantar (que nao estava incluído em nosso pacote) caro para o que é servido. Nao voltamos a jantar no restaurante do hotel.
Stayed 5 nights in Jun 2021

6/10 Okay

JOSE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surpresa NEGATIVA a estadia no Rio Quente
Hotel tipico para casais com filhos. Café da manhã, durante as 5 diárias, não houve nenhuma mudança de cardápio. Primeira noite jantamos no Restaurante Cora (PÉSSIMO), além de caro, muito sujo, sem nenhuma preocupação com a higiene, buffet, com aspecto de comida velha. Boa parte das piscinas do Hotel Cristal, ficaram em manutenção durante a nossa estadia, as que estavam disponíveis, simplesmente LOTADAS, sem nenhuma preocupação com o contágio do COVID, lamentável. Jantar no restaurante da Mata, tem um custo por pessoa de R$ 145,00, totalmente inviável. Tudo muito caro, literalmente uma exploração ! Alguém deve levar vantagens nestes preços abusivo.
Stayed 5 nights in Oct 2021