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The Donna Portals

5.0 star property
Luxury hotel on the beach, with seasonal outdoor pool

Photo gallery for The Donna Portals

Junior Suite, Balcony, Sea View (Panorama) | View from room
Exterior
Junior Suite, Balcony, Sea View (Panorama)
Penthouse Suite Sea View
Penthouse Suite Sea View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is NZ$329
includes taxes & fees
4 Mar - 5 Mar

Explore the area

Map
Calle Falconer 19, Calvia, 7181
  • Marineland Mallorca
    ‪18 min walk‬
  • Puerto Portals Marina
    ‪19 min walk‬
  • Illetas Beach
    ‪11 min drive‬
  • Palma de Mallorca (PMI)
    ‪25 min drive‬

Room options

View all photos for Junior Double Room, Balcony, Beach View

Junior Double Room, Balcony, Beach View

Junior Double Room, Balcony, Beach View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 26 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite Sea View

View from room

Penthouse Suite Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Naughty Suite

Naughty Suite

Naughty Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Games Suite

Games Suite

Games Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 49 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Stargazer)

Suite, Sea View (Stargazer)

Suite, Sea View (Stargazer)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Balcony (by Marcel Wanders)

Minibar, in-room safe, individually furnished, desk

Executive Double Room, Balcony (by Marcel Wanders)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite | View from room

Spa Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony (by Marcel Wanders)

Double Room, Balcony (by Marcel Wanders) | Bathroom

Double Room, Balcony (by Marcel Wanders)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Level Room

Beach Level Room | View from room

Beach Level Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Partial Sea View

Junior Suite, Balcony, Partial Sea View | View from room

Junior Suite, Balcony, Partial Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 26 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Sea View (Panorama)

Junior Suite, Balcony, Sea View (Panorama)

Junior Suite, Balcony, Sea View (Panorama)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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Frequently asked questions

What is the cancellation policy at The Donna Portals?

The Donna Portals offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Donna Portals?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Donna Portals on 4 Mar 2025 start from NZ$324.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Donna Portals?

Yep, The Donna Portals has a secured covered self car park for EUR 25 per day. Onsite parking is limited.

Are there any beaches close to The Donna Portals?

The closest beach to The Donna Portals is Cala Mayor Beach (3.4 km).

Is there a spa on site at The Donna Portals?

Yep, there is an onsite spa at The Donna Portals. You'll enjoy heaps of services like facials and body treatments.

Does The Donna Portals have a pool?

The Donna Portals has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from March to October).

What luxury perks are available at The Donna Portals?

The Donna Portals features a natural pool, a full-service spa and 2 bars.

What makes The Donna Portals a romantic place to stay?

Winery tours and couples dining, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at The Donna Portals.

Is The Donna Portals family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Donna Portals is a hit with families.

Does The Donna Portals serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 8:00 AM to 11 AM.

Is there a free airport shuttle available at The Donna Portals?

No, The Donna Portals does not offer an airport shuttle service.

Is there a bar or restaurant at The Donna Portals?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at The Donna Portals?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Donna Portals?

Furry friends are welcome at The Donna Portals, with food and water bowls on offer.

Is there a golf course on site at The Donna Portals?

There is a golf course next to The Donna Portals.

The Donna Portals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 111 out of 148 reviews
Rating 8 - Good. 31 out of 148 reviews
Rating 6 - Okay. 1 out of 148 reviews
Rating 4 - Poor. 3 out of 148 reviews
Rating 2 - Terrible. 2 out of 148 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Mallorca
Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
Stayed 7 nights in Nov 2024

10/10 Excellent

Martin

Stayed 3 nights in Oct 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great property but lifts are slow and a little old. Spa is great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, facilities and location. Junior suite was an excellent size.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yarden

Liked: Amenities, property conditions & facilities
Service was unmatched, wish we could stay longer!
Stayed 1 night in Sep 2024

10/10 Excellent

Steven, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the location ever.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohammad, london

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience ever
Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel. Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca. I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎
Stayed 3 nights in Aug 2024

2/10 Terrible

alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Ants in bedroom and bed After being reported and room "cleaned" ants still present. Outside power washed and water entered room. Lack of handrails at outside steps for anyone needing that assistance.
Stayed 3 nights in Jun 2024

6/10 Okay

habeeb

Stayed 5 nights in Jul 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, beautiful mediterranean colors mixed with avant garde deco. Breakfast downstairs really good!
Stayed 1 night in Jul 2024

4/10 Poor

Andres

Liked: Amenities
I recently stayed at the Donna Portals hotel in Palma de Mallorca, expecting a luxurious 5-star experience. Instead, I encountered poor management and lackluster hospitality skills from start to finish. Firstly, the reception process was bizarre. I was awkwardly directed to a distant bar from the reception area and asked for my credit card, which was taken away—unacceptable and unprofessional. The room was another major letdown. The TV didn’t work, and the coffee capsules for the Nespresso machine were generic. The room’s door was damaged, requiring a manual key instead of an access card. Despite their promise to fix it, no one ever came. Breakfast via room service was equally disappointing. I ordered scrambled eggs with vegetables and received a tiny portion with a single leaf of lettuce. They forgot the bread basket and brought just two slices of bread instead. The hotel’s disorganization extended to billing procedures at the pool, where receipts lacked a designated space for room numbers. Their online advertising of an exclusive beach was misleading; it’s a crowded public beach. This hotel seems to be run by someone with no clue about hospitality. Donna Portals is an absolute disgrace. Save yourself the frustration and avoid this so-called 5-star hotel at all costs.
Stayed 1 night in Jul 2024

10/10 Excellent

tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional property
We were blown away by our experience at The Donna Portals. The property, service and accommodations were five star. The views are breathtaking and the beach just steps from the property exceeded our expectations. We cannot wait to come back here!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Abdulla

Stayed 3 nights in Jun 2024

10/10 Excellent

Vasili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 4 nights in Jun 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Jun 2024

8/10 Good

Vicky

Stayed 4 nights in May 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Halah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Amazing stay from start to finish! I highly recommend this property:)
Stayed 3 nights in Oct 2023

10/10 Excellent

frank

Stayed 4 nights in Oct 2023

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAB FAB FAB
Loved this hotel, staff were amazing.
Stayed 4 nights in Sep 2023

10/10 Excellent

Samira

Stayed 6 nights in Jun 2023