The St. Regis Mardavall Mallorca Resort

5.0 star property
Luxury Calvia hotel in Punta Negra with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The St. Regis Mardavall Mallorca Resort

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Exterior
Hypo-allergenic bedding, down duvets, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Carretera Palma-Andratx 19, Calvia, Mallorca, 07181
  • Marineland Mallorca
    14 min walk
  • Palma Nova Beach
    3 min drive
  • Puerto Portals Marina
    3 min drive
  • Palma de Mallorca (PMI)
    23 min drive

Room options

Grand Room, 2 Single Beds, Balcony, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Suite, 1 Bedroom, Garden View (Private Pool)

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 117 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Sea View (Balcony)

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 122 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 117 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 117 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Single Beds, Non Smoking

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

Family Suite, 1 King Bed with Sofa bed, Corner

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Balcony, Resort View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Balcony, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Calvia

A luxury stay in Calvia awaits you at The St. Regis Mardavall Mallorca Resort. Within just a 15-minute stroll, you'll find Platja de Son Caliu and Platja de la Costa d'en Blanes. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Arabella Spa can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Es Fum, serves Mediterranean cuisine and is open for dinner. The St. Regis Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool, free kids' club, 24-hour gym and Turkish bath/hammam. 4306 square feet (400 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-property class Punta Negra hotel include Palma Nova Beach and Puerto Portals Marina.

What's nearby

  • Puerto Portals Marina - 3 min drive
  • Palma Nova Beach - 3 min drive
  • Katmandu Park - 5 min drive
  • Cala Mayor Beach - 6 min drive
  • Port of Palma de Mallorca - 8 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Palma de Mallorca (PMI) - 23 min drive

Restaurants

  • ‪Bar Cayuco - ‬16 min walk
  • ‪Restaurante Ciro's - ‬20 min walk
  • ‪Flanigan - ‬2 min drive
  • ‪Wellies - ‬2 min drive
  • ‪La Colmena - ‬19 min walk

About this property

The St. Regis Mardavall Mallorca Resort

Luxury Calvia hotel in Punta Negra with 3 restaurants
The St. Regis Mardavall Mallorca Resort offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury The St. Regis Mardavall Mallorca Resort. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Calvia hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 2002
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The St. Regis Mardavall Mallorca Resort offers 125 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies. Beds feature down duvets. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Arabella Spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 0 metres
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (EUR 35 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Es Fum
  • Mar Sea Club
  • Terra
  • The St. Regis Bar

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (4,306 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 75 per pet, per night
  • Maximum 2 (weight limit: 24 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 175.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 40 per person
  • Airport shuttle fee: EUR 224 per vehicle (return, maximum occupancy 4)
  • Valet parking fee: EUR 35 per day
  • Pet fee: EUR 75 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

St. Regis Mardavall Mallorca Calvia
St. Regis Mardavall Mallorca Resort Calvia
St. Regis Mardavall Mallorca Resort
St. Regis Mardavall Mallorca
The St. Regis Mardavall Mallorca Resort Hotel
The St. Regis Mardavall Mallorca Resort Calvia
The St. Regis Mardavall Mallorca Resort Hotel Calvia

Frequently asked questions

What is the cancellation policy at The St. Regis Mardavall Mallorca Resort?

The St. Regis Mardavall Mallorca Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St. Regis Mardavall Mallorca Resort?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at The St. Regis Mardavall Mallorca Resort on 8 Nov 2024 start from NZ$719.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St. Regis Mardavall Mallorca Resort?

Yep, The St. Regis Mardavall Mallorca Resort has a free self car park. Additionally there is valet parking for EUR 35 per day. Onsite parking is limited.

Are there any beaches close to The St. Regis Mardavall Mallorca Resort?

Yep, The St. Regis Mardavall Mallorca Resort is a short 9-minute walk from Platja de Son Caliu. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at The St. Regis Mardavall Mallorca Resort?

Yep, Arabella Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The St. Regis Mardavall Mallorca Resort have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from March to October.

What luxury perks are available at The St. Regis Mardavall Mallorca Resort?

The St. Regis Mardavall Mallorca Resort features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes The St. Regis Mardavall Mallorca Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at The St. Regis Mardavall Mallorca Resort.

Is The St. Regis Mardavall Mallorca Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The St. Regis Mardavall Mallorca Resort is a hit with families.

Are there hot tubs in the rooms at The St. Regis Mardavall Mallorca Resort?

No, but there are deep-soaking baths in the guestrooms.

Does The St. Regis Mardavall Mallorca Resort serve breakfast?

You bet, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The St. Regis Mardavall Mallorca Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The St. Regis Mardavall Mallorca Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The St. Regis Mardavall Mallorca Resort?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at The St. Regis Mardavall Mallorca Resort?

There is a golf course next to The St. Regis Mardavall Mallorca Resort.

The St. Regis Mardavall Mallorca Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 154 reviews" "
Rating 8 - Good. 21 out of 154 reviews" "
Rating 6 - Okay. 6 out of 154 reviews" "
Rating 4 - Poor. 2 out of 154 reviews" "
Rating 2 - Terrible. 2 out of 154 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No quality beach, other than that, its a perfect getaway
Stayed 2 nights in Jul 2024

10/10 Excellent

Yuri, orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing property - will come back
Stayed 6 nights in Jul 2024

10/10 Excellent

JULIE, McLean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 1 night in Jun 2024

2/10 Terrible

Marcus

Disliked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Marcella, Orland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the St Regis. The hotel is beautiful! The staff is very welcoming, breakfast was fantastic, so many options, waitstaff can’t do enough for guests. Food in the restaurants is outstanding.
Stayed 5 nights in Jun 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 8 nights in Jun 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time staying here. The staff was so friendly and helpful. I had a late flight and they let me stay in my room until very late before my flight. Definitely recommend!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Mylene, Hasbrouck Heights

Travelled with family
Liked: Amenities
Beautiful place & great staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 2 nights in Sep 2023

10/10 Excellent

Templar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Management
Rico at the front desk and Estafania in the hotel lobby bar were so amazing. The team made our stay so warm. I told all my friends this is where they need to stay when they visit.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and service. Highly recommend
Stayed 4 nights in Aug 2023

10/10 Excellent

Kate, London

Stayed 4 nights in Sep 2022

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Mischa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Super friendly, very attentive staff. We felt warmly and generously welcome.
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overall but service issues
Our stay was lovely until the last day. The property is beautiful and the staff at the bars, pools and desk were all very friendly and went out of their way to be helpful. Concierge was very helpful and we loved Henry A, the butler. Wonderfully pleasant and helpful! Everything you think about a 5 star hotel. We did not do the breakfast buffet the first two says we were there but went down for our last morning. The service was not good. The buffet was divine and we ordered our coffee and water which came quickly. We then got our plates and when we sat down there was no silverware so we asked for some and some additional coffee. We got the silverware but no coffee. About 10 minutes later I asked another waitress to check on the coffee and could we please get some more water. That never came either so I walked up to the manager and explained that we had never received our coffee and could I get a to go cup. Meanwhile the servers cleared our first plates but took our silverware and again we had no silverware to eat our fruit and had to wait for that to be requested and brought. It was just disappointing because it was our last morning there and we wanted to have a relaxing morning and we couldn’t get coffee and silverware which are pretty basic. Up until this point I would have given it a 5 star but the fact that it didn’t go well and the manager didn’t even apologize was pretty disappointing.
Stayed 3 nights in Sep 2021

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service
We have stayed at this hotel previously and cannot fault it. Everyone is amazing and always willing to help with anything.
Stayed 5 nights in Aug 2021

10/10 Excellent

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a good location, friendly, helpful staff, our room had a great sea view the only thing that let it down was the poolside restaurant it needs updating
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

10/10 Excellent

Michel Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The staff was amazing and facility is absolutely beautiful. Can’t wait to go back!
Stayed 2 nights in Mar 2020

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, with beautiful views and very attentive and kind staff. Check in was faultless and we even received a complimentary upgrade from the lovely front desk staff.
Stayed 2 nights in Feb 2020