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Hotel Europa

4.0 star property
Art Deco hotel with full-service spa and private beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Europa

View from room
Deluxe Double or Twin Room, Balcony, Pool View
Poolside bar
Lounge
Garden

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Breakfast included
  • Spa
  • Room service

Explore the area

Map
Viale Colombo No 91, Lido Di Camaiore, Camaiore, LU, 55043
  • Camaiore Beach
    4 min walk
  • Pontile di Lido di Camaiore
    4 min walk
  • Passeggiata di Viareggio
    19 min walk
  • Pisa (PSA-Galileo Galilei)
    28 min drive

Room options

View all photos for Classic Double or Twin Room, 1 Queen Bed

Classic Double or Twin Room, 1 Queen Bed

Classic Double or Twin Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Minibar
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Day bed
Hairdryer
Bidet
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Bidet
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Balcony, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room, Balcony, Pool View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Renovated in 2016
Hairdryer
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Minibar
Electric kettle
Coffee/tea maker
  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms

Family Room, Connecting Rooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
2 bathrooms
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Classic Double or Twin Room, Balcony

View from room

Classic Double or Twin Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Minibar
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room (Small)

Basic Double Room (Small)

Basic Double Room (Small)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Minibar
Electric kettle
Coffee/tea maker
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Connecting Rooms, Pool View (Family)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Connecting Rooms, Pool View (Family)

Highlights

Deck/patio
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
2 bedrooms
Hairdryer
2 bathrooms
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2016
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Minibar
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property

VI SUITES

Hot tub
Pet-friendly
Free WiFi
Air conditioning
5.0 out of 5, Exceptional, (100)
The price is NZ$230
for 1 night
includes taxes & fees
5 Jan - 6 Jan
VI SUITES

About the area

Lido di Camaiore

At Hotel Europa you'll be within a short 5-minute stroll of Camaiore Beach and Pontile di Lido di Camaiore. Highlights at this Art Deco hotel include a full-service spa, a nearby private beach and a restaurant. .A day of pampering can include deep-tissue massages and facials along with hydrotherapy and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Turkish bath/hammam, Hot tub, sauna and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 8 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a short walk of this 4-property class Camaiore hotel include Norcineria Bonuccelli and within a 20-minute walk you'll find Passeggiata di Viareggio.

What's nearby

  • Pontile di Lido di Camaiore - 4 min walk
  • Passeggiata di Viareggio - 19 min walk
  • Viareggio Beach - 19 min walk
  • La Cittadella del Carnevale - 19 min walk
  • Viareggio Harbor - 6 min drive

Getting around

  • Camaiore Lido Capezzano Station - 9 min drive
  • Pisa (PSA-Galileo Galilei) - 28 min drive

Restaurants

  • ‪Amadeus Cafè - ‬1 min walk
  • ‪Beach Bar - ‬2 min walk
  • ‪Ristorante Marilena - ‬1 min walk
  • ‪Cremeria Lola - ‬3 min walk
  • ‪Da Noi Due - ‬2 min walk

About this property

Hotel Europa

Art Deco hotel with full-service spa and private beach
A private beach is featured. Hotel Europa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A seasonal outdoor pool, spa services, and a library are also featured at the business-friendly Hotel Europa. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Camaiore hotel.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Built in 1890
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Europa offers 28 air-conditioned accommodations with minibars and a safe. 24-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Languages

English, French, German, Italian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Uncovered parking on site (EUR 10 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Piano
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Treatment room
  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 June - 30 September, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 10 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

Property Registration Number IT046005A177TGILGC

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

EUROPA Camaiore
EUROPA Hotel Camaiore
Hotel Europa Camaiore
Hotel Europa Hotel
Hotel Europa Camaiore
Hotel Europa Hotel Camaiore

Frequently asked questions

What is the cancellation policy at Hotel Europa?

Hotel Europa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Europa?

Yep, Hotel Europa has an uncovered self car park with in/out privileges for EUR 10 per day.

Are there any beaches close to Hotel Europa?

Yep, Hotel Europa is a short 4-minute walk from Camaiore Beach. Fun beach activities include waterskiing, windsurfing and body boarding.

Is there a spa on site at Hotel Europa?

Yep, there is an onsite spa at Hotel Europa. You'll enjoy heaps of services like facials and deep-tissue massages.

Does Hotel Europa have a pool?

Hotel Europa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM (Seasonal outdoor pool open from April to October).

Does Hotel Europa serve breakfast?

You bet, free buffet brekkie is on offer daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Hotel Europa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Europa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Europa?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Europa?

Furry friends are welcome at Hotel Europa, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Is there a golf course on site at Hotel Europa?

There is a golf course next to Hotel Europa.

Hotel Europa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 158 reviews" "
Rating 8 - Good. 65 out of 158 reviews" "
Rating 6 - Okay. 10 out of 158 reviews" "
Rating 4 - Poor. 3 out of 158 reviews" "
Rating 2 - Terrible. 1 out of 158 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most friendly hotel we have ever stayed in. The staff were so helpful and accommodating. The hotel is only a few minutes walk to the beach with great restaurants on the way. We would definitely recommend a stay here.
Stayed 7 nights in Sep 2024

6/10 Okay

mario

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Wojciech

Liked: Cleanliness, property conditions & facilities, room comfort
5 out of 5
We had a wonderful stay at Hotel Europa. The staff were super friendly and sweet. When they found out that we were on our honeymoon trip, they treated us with complimentary prosecco and strawberries. They were very attentive throughout our stay, and helpful. The hotel was very clean and well equipped. Breakfast was tasty, the pool was great with enough sunbeds always available, the hotel also lets you rent bikes for free. Overall, both my wife and I recommend this hotel 100%.
Stayed 4 nights in Jun 2024

8/10 Good

Steven, Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only staying one night in the area and when I found this property, I was very happy. The staff was very friendly and helpful, Luciana and John at the bar in particular, and the outside areas were lovely. Great Breakfast and lunch there and a lovely setting. Luciana organized an amazing massage in the spa. I had a single room and it was a bit small but loved the outside balcony. I hope to see them again in the future! Grazie Europa!
Stayed 1 night in Sep 2023

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff and first class service
Stayed 3 nights in Jul 2023

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had the friendliest staff including front desk people, the lady who made the wonderful breakfast items and so thoughtful and the very friendly bartender Ron who was so friendly and enjoyed talking to. thank you to all
Stayed 4 nights in Aug 2022

10/10 Excellent

Zsuzsanna, DANVILLE

Stayed 2 nights in Sep 2022

10/10 Excellent

GRAHAM

Well run hotel
Very laid back and peaceful, nothing was a problem. Great staff
Stayed 4 nights in Jul 2022

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling 5 months of the year to different places n Europe. This is one of the best small hotels we have stayed in. Wonderful staff, great breakfast and lovely stmosphere. Close to the beach and many restaurants.
Stayed 5 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, amazing hotel. Can’t wait to go back next time.
Stayed 3 nights in Apr 2019

8/10 Good

Kris, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, close to the beach and restaurants. Refurbished and clean rooms. Nice staff. Decent breakfast. The inside pool is nice but really small. b
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay in this hotel. Very pleasant and helpful staff. Very good breakfast selection
Stayed 7 nights in Sep 2018

8/10 Good

andrea, Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing, friendly hotel
Enjoyed our stay very much . Excellent staff, all very friendly, professional and helpful. We had two Rooms , both very clean and pretty comfortable - although air con in one room seemed a lot better than it was in the other one we had . Decent bathrooms and showers. Breakfast very good , enjoyed eating on the terrace every day. Very chilled vibe around the pool- not the largest but it just about accomodated everyone who wanted to be there ! Enjoyed using the hotel bikes to cycle the beach front. Nice , safe resort. Would recommend restaurants around the hotel rather than the many on the promenade . Would recommend for a relaxing break 😊
Stayed 5 nights in Aug 2018

8/10 Good

David, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. A few minutes walk to the beach and restaurant's. All the staff were very helpful and can recommend some lovely restaurant's (they will also try to book them for you).
Stayed 5 nights in Jun 2018

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on Tuscan coast. Excellent staff.
Stayed 3 nights in Jun 2018

10/10 Excellent

Fiona, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff
Fantastic hotel, location is superb for the beach and bus stops which take you all over. A short distance from Viareggio which can be walked to via the woodlands or the promenade. Hotel staff were some of the best I have encountered, so friendly and helpful. Breakfast was amazing and had everything you could want for. My only criticism (and this is really minor) was that there are not enough beds around the pool and our room was on the back side of the hotel (no view) which meant we could not open the shutters and therefore had no natural light. Neither would deter me from visiting and staying again - this is a superb example of a small and friendly hotel with everything you could want.
Stayed 7 nights in Jul 2017

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous stay
amazing hotel, the art deco details are beautiful. check out the bronze elevator doors, simply gorgeous! only 1 block to beach. lovely grounds with pool and plantings, outdoor patio with tables, large lobby open to restaurant/breakfast room, comfy couches in seating area with old book detailing the history of the building/owner on the coffee table. very interesting! small room with high ceilings, beautiful crown molding, elegant furnishings, creative use of space in the bathroom but very adequate. shutters for darkening and privacy. complimentary bikes to ride to beach/promenade.wonderful complimentary breakfast.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room, good breakfast
Enjoyed my stay very much. The room was clean and comfortable, the breakfast was very good, parking was included in the price and location is just one block from the beach. Also, hotel offeres bikes, free for guests. Be warned that outdoor pool was not heated - so it was pretty much unusable in October. I suppose it's wrong to advertise features that can't be used... But I still give the hotel my 5-star rating, based on all the positives

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Very happy

8/10 Good

Richard, Holmfirth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place
Friendly as always. The Hotel Europa staff make this place special. Wonderful breakfast in the sunshine by the pool and gentle conversation at the bar in the evening. All a stone's throw from the beach and promenade.

10/10 Excellent

David, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Great to come back to this hotel - wonderful staff and a home away from home

10/10 Excellent

John, Ardrossan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europa Hotel .....Excellant hotel, Excellant staff
Had two wonderful weeks in the Europa . The location of the hotel is spot on , only three minutes from the beach and promenade, very central . Rooms were cleaned everyday , new towels and bed sheets also new every day. Plenty of choices for breakfast also provided a super lite lunch during the day. The staff were friendly and professional at all times and went the extra mile to ensure our stay was comfortable. Very helpful on local knowledge and booking trips, taxis restaurants etc. Will certainly be returning to the Europa for the same again.