2/10 Terrible
Apratim M.
15 Jan 2025
Disliked: Cleanliness
Terrible experience. Do not recommend!
We were a group with infants and our experience with the property manager and the property were not great!1. We tried to modify the reservation since multiple folks were sick but the property manager kept asking us to work with VRBO and VRBO asked us to use the modify booking option which took us back to the property manager. This was a nightmare and we ended up with not being able to modify the reservation. 2. The property description said that garage could fit 1 car, but we were told that the garage access was not included. 3. The carpet on the floor was full of pet hair and was not clean. Not a great experience when you have crawling infants. 4. The utensils in the kitchen were filthy. Not sure why there is a 350 cleaning fee?5. The heating takes a while to turn on and for the downstairs play area the breaker had to be turned on and since the maintenance guy was off, the property manager kept asking us to go to garage to send him pics so that we could do it ourselves. Not much of a "vacation". Felt like a sub par experience for the price we paid.
Apratim M.
Stayed 2 nights in Dec 2024