Hotel Matsubara

3.0 star property
Family-friendly Campos do Jordão hotel in Capivari with free breakfast
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Matsubara

Exterior
Spa
Lobby sitting area
Lake
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Rua Professor José Paulo, 80, Campos do Jordão, SP, 12460-000
    Campos do Jordão Convention Center
    8 min walk
    Aspen Mall
    12 min walk
    Capivari Shopping Center
    13 min walk

Room options

Basic Double Room

Highlights

LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Pet friendly
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Deluxe Triple Room

Highlights

Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Pet friendly
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Double Room

Highlights

LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Pet friendly
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Campos do Jordão

A family-friendly stay in Campos do Jordão awaits you at Hotel Matsubara. Within just a 10-minute stroll, you'll find Campos do Jordão Convention Center and Cadij Shopping Center. Highlights at this hotel include free buffet breakfast, free valet parking and a free area shuttle. .Enjoy the free kids' club and gym as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and spa services. Each morning free breakfast is served. There's also the convenience of an area shuttle. .Places within a 15-minute walk of this 3-property class Capivari hotel include Vale Encantado and Aspen Mall.

What's nearby

  • Campos do Jordão Convention Center - 8 min walk
  • Capivari Park - 16 min walk
  • Centro Universitário Senac - Campos do Jordão - 19 min walk
  • Ducha de Prata - 4 min drive
  • Elephant Hill Viewpoint - 5 min drive

Getting around

  • Campos do Jordao Emilio Ribas Station - 10 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 176 min drive

Restaurants

  • ‪Chalezinho Campos do Jordão - ‬9 min walk
  • ‪Don Macedo - ‬8 min walk
  • ‪Cantinho da Serra Grill - ‬10 min walk
  • ‪Churrasco Ao Vivo - ‬10 min walk
  • ‪L'osteria Villa Casato - ‬8 min walk

About this property

Hotel Matsubara

Family-friendly Campos do Jordão hotel in Capivari with free breakfast
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Matsubara. Self parking and valet parking are free.

This 3-star Campos do Jordão hotel is smoke free.

  • 20 guestrooms or units
  • 2 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Kid's club (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Matsubara offers 20 accommodations with minibars and a safe. 26-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Spa

  • Massage
  • Spa services

More

  • 2 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per day
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Frequently asked questions

What is the cancellation policy at Hotel Matsubara?

Hotel Matsubara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Matsubara?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Matsubara on 24 Sept 2024 start from NZ$85.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Matsubara?

Yep, Hotel Matsubara has a free self car park and free valet parking.

Is there a spa on site at Hotel Matsubara?

There's no onsite spa, but this property does offer services like massages.

Is Hotel Matsubara family-friendly?

You bet! With amenities such as a free children's club, a playground and an arcade, it's no surprise that Hotel Matsubara is a hit with families.

Does Hotel Matsubara serve breakfast?

You bet, free buffet brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Matsubara?

No, Hotel Matsubara does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Matsubara?

Yep, you can grab a meal at Hotel Matsubara's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Matsubara?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Matsubara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 219 reviews" "
Rating 8 - Good. 75 out of 219 reviews" "
Rating 6 - Okay. 27 out of 219 reviews" "
Rating 4 - Poor. 5 out of 219 reviews" "
Rating 2 - Terrible. 5 out of 219 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of my trip
This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and property area!
It had everything we needed. Excellent service! Close by city center

8/10 Good

RENATA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bacana, atendimento da equipe muito boa. Como uma sugestão/solicitação, por ser um hotel pet friendly, deveria tem um espaço no restaurante para que você possa tomar café da manha com seu pet... pq a opção que dão é vc deixar seu cachorrinho sozinho no quarto ou se reveza com alguem e acaba tomando café sozinho.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Georgea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2024

8/10 Good

ANTONIO C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Anuar Salim

Liked: Cleanliness, staff & service, room comfort
Atendimento, localização e café da manhã nota dez, mas instalações precisam ser modernizadas , pelo menos o quarto que fiquei.
Stayed 4 nights in May 2024

10/10 Excellent

Magna Rodrigues

Travelled with family
Tudo muito bom
Stayed 1 night in May 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente escolha
Funcionários muito gentis e prontos pra sempre ajudar, especial o Osvaldo. Eles têm transfer q levam e buscam até o centro d Capivari, q é ótimo! Muito limpo, café da manhã variado, enfim, muito bom, vou voltar c a família!
Stayed 1 night in Apr 2024

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retornarmos após 36 anos e algumas coisas mudaram, mais continua sendo um ambiente muito agradável. O atendimento foi maravilhoso.
Stayed 3 nights in Apr 2024

10/10 Excellent

Luiz Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
O hotel é ótimo!!! Ótima atendimento!!! Acomodação boa, café da manhã bom. Gostei muito
Stayed 1 night in Apr 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Igor

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel maravilhoso
Adorei o hotel ,excelente paisagem, colaboradores atenciosos e educados,café da manhã um show a parte!! Pretendo voltar em breve.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bruna Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A equipe do hotel é muito educada e atenciosa. As instalações são muito limpas e bem cuidadas. O café da manhã é farto e muito bem feito. Mesmo sendo próximo ao Capivari, o hotel disponibiliza translado gratuito até o centro do bairro.
Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quero voltar!
O hotel tinha um carro a disposição dos hospedes,l que nos levava para o centrinho de Campos do Jordão e depois nos buscava. No hotel havia uma maquina nespresso 24 horas também a disposição. Ponto negativo: os aquecedores nao ligavam, fomos informados que após as 18h todos os aquecedores ligavam porém isso nao aconteceu.
Stayed 1 night in Mar 2024

10/10 Excellent

Izabela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Magnus

Stayed 1 night in Jan 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Adorei o atendimento, atenção, serviços. Hotel bem localizado, quarto confortável, limpo, espaçoso. Todos os funcionários que tivemos contato sempre muito solícitos.
Stayed 1 night in Jan 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma experiência excelente hotel primeira classe. Vale a pena conhecer.
Stayed 2 nights in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reclamação sobre atendendo do check in
Quarto de hotel com cama um pouco ruim, atendente na recepção na hora do check in foi mto mal educado e pouco solicito, mas outros funcionários nos receberam muito bem
Stayed 2 nights in May 2023

10/10 Excellent

Lucicleide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grata surpresa
Lugar limpo e confortável , funcionários simpáticos e educados. Tem uma área Kids maravilhosa e para melhorar nos levam e pegam no centro de Capivari sem cobrar nada. Café da manhã bom, com várias opções
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado. Serviço de transporte para o Centro de Capivari. Equipe maravilhosa, hotel sempre limpo, confortável e organizado. Hotel ótimo pra família. Meu filho amou o espaço de jogos. Bom café da manhã e Petfriendly. Ainda mandaram pra minha casa um brinquedo que esqueci do meu cãozinho. Voltaremos outras vezes
Stayed 3 nights in Apr 2023