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Hotel Serra da Estrela

3.5 star property
Family-friendly Campos do Jordão hotel in Capivari with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serra da Estrela

Treatment room
Porch
Pool
Lounge
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly
The price is NZ$250
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Campos do Jordão Convention Center
    3 min walk
  • Aspen Mall
    4 min walk
  • Churrasco Ao Vivo
    1 min walk
  • Campos do Jordao Emilio Ribas Station
    5 min walk

Room options

Quarto Master

Highlights

Soundproofed
Heating
LCD TV
Renovated in 2016
Portable fan
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room (Nobre)

Room (Nobre)

Room (Nobre)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Renovated in 2016
Blackout curtains
Portable fan
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Renovated in 2016
Blackout curtains
Portable fan
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Renovated in 2016
Blackout curtains
Portable fan
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Exterior

Flat Hotel Palazzo Reale

Pool
Breakfast included
Spa
Parking included
4.9 out of 5, Exceptional, (187)
The price is NZ$171
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Campos do Jordão

A family-friendly stay in Campos do Jordão awaits you at Hotel Serra da Estrela. Within steps you'll find Cadij Shopping Center and Campos do Jordao Tennis Club. Highlights at this hotel include free buffet breakfast, a restaurant and free valet parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna and kids' swimming pool as well as access to free bike hire. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Places within a 5-minute walk of this 3.5-property class Capivari hotel include Campos do Jordão Convention Center and Aspen Mall.

What's nearby

  • Campos do Jordão Convention Center - 3 min walk
  • Capivari Park - 7 min walk
  • Ducha de Prata - 3 min drive
  • Centro Universitário Senac - Campos do Jordão - 4 min drive
  • Elephant Hill Viewpoint - 4 min drive

Getting around

  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 175 min drive

Restaurants

  • ‪We Lounge - ‬4 min walk
  • ‪La Gália - ‬2 min walk
  • ‪Chalezinho Campos do Jordão - ‬3 min walk
  • ‪Itália Cantina e Ristorante - ‬3 min walk
  • ‪Don Macedo - ‬3 min walk

About this property

Hotel Serra da Estrela

Family-friendly Campos do Jordão hotel in Capivari with free breakfast
As a guest of Hotel Serra da Estrela, you'll find a kids' pool, a sauna, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A library, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Serra da Estrela. Self parking and valet parking are free. A complete renovation of Hotel Serra da Estrela was completed in 2016.

This 3.5-star Campos do Jordão hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Serra da Estrela offers 78 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 5 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: BRL 100.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Frequently asked questions

What is the cancellation policy at Hotel Serra da Estrela?

Hotel Serra da Estrela offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Serra da Estrela?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Serra da Estrela on 2 Jan 2025 start from NZ$249.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Serra da Estrela?

Yep, Hotel Serra da Estrela has a free self car park and free valet parking.

Does Hotel Serra da Estrela have a pool?

Hotel Serra da Estrela has a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The swimming pool will be unavailable from February 3 2025 to February 5 2025 (dates subject to change).

Is Hotel Serra da Estrela family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hotel Serra da Estrela is a hit with families.

Does Hotel Serra da Estrela serve breakfast?

Yep, free buffet breakfast is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hotel Serra da Estrela?

No, Hotel Serra da Estrela does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serra da Estrela?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Serra da Estrela?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Serra da Estrela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 330 out of 457 reviews" "
Rating 8 - Good. 98 out of 457 reviews" "
Rating 6 - Okay. 21 out of 457 reviews" "
Rating 4 - Poor. 6 out of 457 reviews" "
Rating 2 - Terrible. 2 out of 457 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Stayed 1 night in Mar 2023

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and nice staff. Great breakfast. Our first room smelled of sewer so they gave us a new one which smelled much better. The kids play area was ok, needs to be refreshed.
Stayed 2 nights in Nov 2021

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel muito bom, Servico excelente, cafe manha ate as 11h no domingo e maravilhoso
Stayed 1 night in Dec 2019

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine but the restaurant
Everything was amazing but the restaurant was just vegan, making us getting around for eating
Stayed 3 nights in May 2019

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Geoff, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff were great. Great location. Really good facilities for families with young kids. We would have liked more options for breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Marcelo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa opção para curtir Capivari
Stayed 2 nights in Sep 2024

6/10 Okay

Itamar

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de excelente localização. A cama é péssima, muito mole e desconfortável. O café da manhã é maravilhoso, mas deveria ter a informação no site de que o restaurante do hotel é vegano.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities
All good!!
Stayed 1 night in Aug 2024

8/10 Good

helcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta um ar condicionado
Stayed 2 nights in Aug 2024

10/10 Excellent

José Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ótimo..só tenho boas recomendações
Stayed 1 night in Aug 2024

10/10 Excellent

Cassia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortavel e bem localizado
Muito bom! Conforto e localização excelentes. Porem esperava mais do café da manhã
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel!!
O hotel é muito bem localizado. Staff ótima. Instalações em geral também. Tive um problema com os misturadores de água no chuveiro. Era muito ruim de controlar. Ou a água ficava muito fria ou quente. Deixou a desejar pra um hotel desse nível.
Stayed 1 night in Aug 2024

10/10 Excellent

juliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel bem localizado .
Hotel com otima localizaçao, quarto aconchegante, confortavel e quente , cafe da manha com opcoes para todos os gostos , piscina e sauna otimos , os haters que me perdoem mas sao muito exigentes .
Stayed 2 nights in Aug 2024

6/10 Okay

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Ive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bonito, grande e bem decorado
Hotel bonito, bem organizado e decorado. Quarto espaçoso, confortável e moderno. Minha única ressalva é não ter ar condicionado, o que me fez ter que dormir de janela aberta. Café da manhã é farto, mas com opções que fogem do padrão convencional pelo fato de o restaurante ser vegano mas, solicitando aos funcionários, existem opções mais convencionais para pedir. Por ser um hotel maior, a atenção dos funcionários não é tão exclusiva como em outras hospedagens em Campos do Jordão, mas prestam um bom atendimento.
Stayed 3 nights in Jul 2024

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Athanassios

Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima escolha
Excelente Atendimento excelente e acomodacies ótimas. Cafe da manhã completo.
Stayed 3 nights in Jun 2024