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Beach Palace - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Beach Palace - All Inclusive

Waterslide
Exterior
Superior Honeymoon Suite Ocean View - King Size Bed
Children's activities
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Breakfast included
  • Pool
  • Spa
  • Hot tub
  • Bar
    Bar
The price is NZ$356
includes taxes & fees
11 Nov - 12 Nov

Explore the area

Map
Blvd Kukulcan Km 11.5, Cancun, QROO, 77500
  • La Isla Shopping Mall
    7 min walk
  • Cancun Interactive Aquarium
    10 min walk
  • Kukulcan Plaza Shopping Mall
    17 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Premium bedding, down duvets, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Superior Deluxe Lagoon View - Kids & Teens Free

Superior Deluxe Lagoon View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 39.7 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Premium bedding, down duvets, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

Aerial view
Wyndham Alltra Cancun All Inclusive Resort
Pool
Breakfast included
All-inclusive
Spa
4.4 out of 5, Excellent, (5729)
The price is NZ$522
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Wyndham Alltra Cancun All Inclusive Resort

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Beach Palace - All Inclusive. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall within a 10-minute stroll. Highlights at this beachfront property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body scrubs along with access to the sauna. The restaurant, Tequila, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 hot tubs and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Free full breakfast is available daily between 7 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Forum Beach and Cancun Convention Center.

What's nearby

  • La Isla Shopping Mall - 7 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Cancun Convention Center - 3 min drive
  • Chac Mool Beach - 5 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Cambalache - ‬8 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Beach Palace - All Inclusive

Stylish property on the shore with 3 outdoor swimming pools
Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Beach Palace - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4-star Cancun property is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 15 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Beach Palace - All Inclusive offers 287 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Laundry fee: USD 315 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Beach Palace - All Inclusive?

Beach Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Beach Palace - All Inclusive?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Beach Palace - All Inclusive on 11 Nov 2024 start from NZ$356.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Beach Palace - All Inclusive?

Yep, Beach Palace - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Beach Palace - All Inclusive?

Yep, Beach Palace - All Inclusive is a short 18-minute walk from Marlin Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Beach Palace - All Inclusive?

Yep, there is an onsite spa at Beach Palace - All Inclusive. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Beach Palace - All Inclusive have a pool?

Yep, and guests love it! Beach Palace - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

Does Beach Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Beach Palace - All Inclusive?

Beach Palace - All Inclusive features 2 poolside bars, 3 outdoor pools and 3 hot tubs. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Beach Palace - All Inclusive a romantic place to stay?

24-hour room service, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Beach Palace - All Inclusive.

Is Beach Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds and travel cots in the guestrooms, it's no surprise that Beach Palace - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Beach Palace - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Beach Palace - All Inclusive serve breakfast?

Yep, complimentary full brekkie is available daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Beach Palace - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Beach Palace - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Beach Palace - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Beach Palace - All Inclusive?

No, pets and service animals are not allowed.

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 640 out of 1140 reviews" "
Rating 8 - Good. 277 out of 1140 reviews" "
Rating 6 - Okay. 119 out of 1140 reviews" "
Rating 4 - Poor. 61 out of 1140 reviews" "
Rating 2 - Terrible. 43 out of 1140 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs in the Tequila and Smoke House retaurant were great! I commend our room maid Alejandro, Tequila waiters Ernesto, Vladimir, Mauro and the lady cooking the omellete as well as the lady doing the tacos during dinner
Stayed 4 nights in Aug 2024

8/10 Good

Tesfaye A, springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

4/10 Poor

Merritt

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll start by saying I love the Palace resorts. The Beach palace has a beautiful beach but it’s not kept clean. The restaurants are hard to get reservations even when you’re looking into an empty dining room. The buffet is TERRIBLE. On a positive note the rooms are large and clean.
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to spend your vacation sitting beach side or playing in giant ocean waves, the Beach Palace Resort is ideal. I cannot say enough about the beauty of the beach - the soft sand, crashing waves and clear blue water were the highlight of our trip. The hotel rooms were large and clean. The beds were very comfortable. The food was excellent, as well. The reason I did not give this hotel five stars is because 1) the mandatory stop at the timeshare sales desk immediately following check-in (no thank you); 2) long waits at the elevators around meal times; 3) pool area is not very clean with cloudy, warm water - probably due to the fact that rinsing showers were non-functional during our stay (2 shower heads intermittently working, 8 others no flow at all) so most beach goers just rinsed off in the pools. Every staff person we encountered was very friendly. Oh - and one more thing that I didn't see on any reviews - there is a giant abandoned hotel right next door (formerly the Melody Maker). While it didn't bother us and provided more beach for the hotel, it just seemed so strange to have this giant hotel covered in graffiti and windows/doors broken out so close by. It shouldn't deter anyone from staying at the Beach Palace, but I think it's an important point.
Stayed 4 nights in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Thanh, Manvel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe property at the middle of the hotel zone. Very convenient for shopping and transportation. Service staff is awesome and so nice. Highly recommend for friends & family!!
Stayed 4 nights in Jul 2024

6/10 Okay

Shailesh Gulabbhai

Travelled with family
It was an ok stay
Stayed 4 nights in Jun 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all in inclusive resort for the cost. The beaches are beautiful. Dining was excellent. Staff and service was A . I was told the resort will be going thru major renovations very soon.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesse Nanez

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hermosa la playa
Stayed 5 nights in Jul 2024

10/10 Excellent

ROOKMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

JOEL

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is horrible, old…, need full remodeling, too small, pool area horrible…, you pay too much for what you receive.
Stayed 4 nights in Jul 2024

2/10 Terrible

Staci Marie, San Francisco

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were tricked into attending a high pressured sales presentation that was very time-share- like at the Moon Palace The pool was dirty, water was cloudy and smelled bad. I questioned if they even put chlorine in it and if it wasn't just a big toilet for people to pee in. During the three hour sales pitch at the Moon Palace we learned that the Beach Palace is slated to be demolished next year and clearly no money is being put into its maintenance and up keep.
Stayed 5 nights in Jul 2024

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Estee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is a little outdated, but the staff is great, service is great. The lights at times acted funny, water would seep out of the shower, not all knobs worked, minor things. The room does have a jbl there too to listen to your music via bluetooth. The food to the restaurants was great. They have a sports bar there in which the family can hang out and it was great. Top shelf liquor there too. The property next the hotel was abandoned and was a eye sore. And there was a taco shop right outside the hotel and everything is walking distance. For the girlies the hair products and utensils all Chi hair products you wouldnt have to worry about bring your hair gear. Over all it was great just needs some maintenance. I would love to see more mexican food in a all inclusive resort.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Nicole

Travelled with family
Disliked: Amenities, property conditions & facilities
I would not return here as I don’t feel you get what you pay for at this price point. It needs extensive upgrading and overall cleaning. We had to continually ask for our room to be cleaned. The restaurants AC did not work very well. The best part of the resort was the food and the beach was very pretty.
Stayed 4 nights in Jul 2024

2/10 Terrible

HeeWon

Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. One thing sticks out the most. I feel like they tricked me into getting free resort credit for sitting through one of their sales meetings. Highly pushy salespeople who wouldn’t take no for an answer. It tool twice as much time as they told me it would take. I couldn’t even use the resort credit that I got from that. No spa… I could only use it to get cheap trinkets from the resort store. It ruined that day for my whole family. Other than that it was clean mostly, the staff was very accommodating, food was decent quality, and the view of the ocean was awesome. The hot tub in the room was a little odd. I think that space should have been used for a larger bathroom. Overall a 8.5 out of 10 for the price.
Stayed 5 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Constantly ask to go to the sister resort for a meeting.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alfredo at the Sunset bar rooftop is the most phenomenal bartender i’ve ever had the pleasure of meeting. whatever beach palace is paying him is not enough! he helped make our trip extra special and if I could put him in my back pocket and take him home with me I would. thank you Alfredo and all the wonderful staff at beach palace. you all made our experience very memorable
Stayed 7 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service . All are very professional and courteous. And the food in buffet and restaurants are delicious!!! Including the food in the 24/7 room service. We highly recommend this all inclusive resort!! Our family had a wonderful stay and will be coming back next time! Thank you beach palace !!
Stayed 4 nights in Jul 2024

4/10 Poor

Maria, Long beach

Disliked: Cleanliness
Stayed 5 nights in Jul 2024

2/10 Terrible

adriane

Disliked: Cleanliness, staff & service, property conditions & facilities
Beware of having a wedding , paid for beach wedding there and they set us up in front of the abandoned resort next door !Also set up with a jet ski right in front of-ceremony ! With a buggie board wall and flags !! When I asked staff to ask them to move they said they were mafia related and probably wouldn’t listen .Resort is not kept up !! They only want your money , if u book a diner and u don’t show up they charge you !!!!If u loose your bracelet they charge you !$150 a day I was told by reception !!Also if bracelet rips no excuses you pay $20!!!!! U are not treated right you are only money to them !!! Room flooded 2 hrs before wedding ! Moved rooms twice during stay , wedding party 2 rooms had to be relocated (no hot water ) We were told the day before the wedding the main table that we based our decorations after (fyi extra cost ) was not available . Didn’t even receive a refund , Beech palace is the first stay where I have to make a review to save other people from being taken advantage of , don’t believe beech palace I have pictures to prove everything ,They didn’t even clean the seaweed for our ceremony !u pay to have a wedding at a resort not at the neighboring beech in front of graffiti , Broken windows , missing windows . FYI they don’t let u play Bluetooth speakers at all at pool !!!! Don’t ever get married /vowel renewal or stay at beech palace !!!!!! Read all bad reviews, I didn’t !!!! Tell your friends !! There waiting list for restaurants iis a lie !!!
Stayed 1 night in Jul 2024