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City Express by Marriott Cancun

3.0 star property
Hotel with a nearby private beach, steps from Plaza Las Americas

Photo gallery for City Express by Marriott Cancun

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Suite, 1 Queen Bed with Sofa bed

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is NZ$123
includes taxes & fees
18 Apr - 19 Apr

Explore the area

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500
  • Plaza Las Americas
    ‪1 min walk‬
  • Dubai Palace Casino
    ‪4 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LED TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Cancun

City Express by Marriott Cancun puts you in the heart of Cancun, within steps of Plaza Las Americas and Amerimed Hospital. Highlights at this hotel include a nearby private beach, an outdoor swimming pool and a complimentary breakfast. .Enjoy the gym and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Downtown Cancun hotel include Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez.

What's nearby

  • Plaza Las Americas - 1 min walk - 0.2 km
  • Dubai Palace Casino - 4 min walk - 0.4 km
  • Plaza 28 - 2 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.5 km
  • Playa Tortugas - 9 min drive - 5.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Toks - ‬4 min walk
  • ‪Bandoneón - ‬1 min walk

About this property

City Express by Marriott Cancun

Hotel with a nearby private beach, steps from Plaza Las Americas
A private beach is featured. City Express by Marriott Cancun offers its guests an outdoor pool and a fitness centre. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly City Express by Marriott Cancun also features a vending machine, coffee/tea in common area, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2005
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Water dispenser
City Express by Marriott Cancun offers 128 air-conditioned accommodations with a hairdryer and an iron/ironing board. 31-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,025 reviews
The price is NZ$86
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at City Express by Marriott Cancun?

City Express by Marriott Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Express by Marriott Cancun?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Cancun on 18 Apr 2025 start from NZ$115.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Express by Marriott Cancun?

Yep, City Express by Marriott Cancun has a free self car park. Onsite parking is limited.

Are there any beaches close to City Express by Marriott Cancun?

The closest beach to City Express by Marriott Cancun is Delfines Beach (10.2 km).

Does City Express by Marriott Cancun have a pool?

City Express by Marriott Cancun has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does City Express by Marriott Cancun serve breakfast?

Sure does, complimentary full breakfast is offered on weekdays from 6:00 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at City Express by Marriott Cancun?

No, City Express by Marriott Cancun does not offer an airport shuttle service.

What time are check-in & check-out at City Express by Marriott Cancun?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at City Express by Marriott Cancun?

No, only service animals are allowed.

City Express by Marriott Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 993 reviews
Rating 8 - Good. 304 out of 993 reviews
Rating 6 - Okay. 168 out of 993 reviews
Rating 4 - Poor. 101 out of 993 reviews
Rating 2 - Terrible. 84 out of 993 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Seon

Travelled with family and small children
I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
Stayed 5 nights in Dec 2024

10/10 Excellent

maria

Stayed 1 night in Dec 2024

10/10 Excellent

maria

Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

8/10 Good

Mahal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Stayed 1 night in Nov 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor aesthetic poor quality room No pillow No wash cloth However - staff were honest and accommodating
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2024

4/10 Poor

Kata

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La habitacion muy simple, seria bueno las remodelaran por completo pues todo incluyendo las camas son viejas!
Stayed 1 night in Aug 2024

2/10 Terrible

Carline, Eagle Lake

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Checked out within hours.
Stayed 4 nights in Aug 2024

6/10 Okay

Melanie Christy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very outdated compared to the pictures and it was very noticeable
Stayed 6 nights in Jul 2024

10/10 Excellent

Jean

Stayed 5 nights in Jul 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rejeanne

Stayed 1 night in Jun 2024

6/10 Okay

XUEFENG, Dongying

Stayed 2 nights in Jul 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Amelia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffy. Doesn't smell good. No shuttle service, which I asked for, specifically. First I was told, yes, he will arrange for shuttle. Then, no, because of so.e federal legislation/highway something something. Terrible terrible experience.
Stayed 1 night in Jun 2024

4/10 Poor

Maria de lourdes

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
El lobby olia a axila rancia todo el día. El aire acondicionado viejisimo quebhacia mucho ruido y no enfriaba bien. La cama se sentia con humedad al igual que las sábanas y las almohadas. Lo unico rescatable es la limpieza del baño y el tamaño en general de la habitación.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The gave me a crapy horrible sofa to sleep my daughter, dirty with out blankets. It was 4 of us and they only put one towel. They guy knew the sofa (bed) condition and he did not change it or offer to change it.
Stayed 1 night in Jun 2024

4/10 Poor

Enrique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not have transport
Stayed 1 night in Jun 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Ugly place
Stayed 2 nights in May 2024

4/10 Poor

michael

Over night
No safe to secure passport, wallet, money.
Stayed 1 night in May 2024

6/10 Okay

Rafael, Sunnyvale

Stayed 1 night in Apr 2024

8/10 Good

Bilsan

Liked: Staff & service, amenities, property conditions & facilities
Just enough for my needs
Stayed 1 night in Apr 2024

8/10 Good

Toby

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Serves a purpose but that’s about it.
I needed a last minute room in Cancun. This hotel is basic and a bit dated, but room was clean , good A/C, WiFi and hot water. Breakfast is average, items not replenished that often and limited choice. Nevertheless, good value for the money and there is a large shopping mall opposite with extensive food outlets.
Stayed 1 night in Mar 2024

2/10 Terrible

Karla

Never got checked in bc Expedia screw it up again! There was no reservation so I had to make a new one in another hotel. I expect fully refund for this
Stayed 1 night in Mar 2024