Dreams Sands Cancun Resort & Spa - All Inclusive (Cancun, MEX): Reviews & Deals from NZ$720

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On private beach with 4 outdoor pools, near Cancun Convention Center

Where to?

Dates

March 2025

April 2025

Room, 1 King Bed, Ocean View (Preferred Club) | Beach

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly
Pool
Bar
Hot tub
On private beach
All-inclusive

includes taxes & fees

6 Apr - 7 Apr

Explore the area

Cancun, QROO

Cancun Convention Center
‪9 min walk‬
Tortuga Beach
‪2 min drive‬
La Isla Shopping Mall
‪5 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪26 min drive‬

Room options

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Sleeps 4

Partial Ocean View Double

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Partial ocean view
Sleeps 4
2 Double Beds

Deluxe Ocean Front Double

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 4

Deluxe Ocean Front King

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Ocean view
Sleeps 3

Preferred Club Double Balcony Ocean Front

Highlights

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

Hairdryer

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Deluxe Partial Ocean View King with Balcony

Highlights

Balcony

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Partial ocean view
Sleeps 2

Partial Ocean View King

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Partial ocean view
Sleeps 3
1 King Bed

Deluxe Family Connecting Room

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

65 sq m
Partial ocean view
Sleeps 6
1 Double Bed

Premium Preferred Club King Balcony Ocean Front

Highlights

Balcony

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club King Ocean Front

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Ocean view
Sleeps 4

Premium Preferred Club King Ocean Front

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Partial Ocean View King

Highlights

Outdoor play area

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

33 sq m
Partial ocean view
Sleeps 3

Premium Preferred Club Double Ocean Front

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 4
1 Double Bed

Preferred Club Double Ocean Front

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 4

Presidential Suite (Presidential)

Highlights

Outdoor play area

Separate dining area

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

132 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Partial Ocean View Double

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Partial ocean view
Sleeps 4

Preferred Club King Balcony Ocean Front

Highlights

Balcony or patio

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Separate bedroom

Bathrobes

33 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

Highlights

Furnished patio

Separate sitting area

Private plunge pool

Air conditioning

Free minibar items

LED TV

Blackout curtains

Separate bedroom

33 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Corner Suite Ocean Front

Highlights

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Separate bedroom

Bathrobes

Private bathroom

45 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club Master Suite

Highlights

Outdoor play area

Separate sitting area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Sofa bed

Blackout curtains

96 sq m
Ocean view
Sleeps 4
1 King Bed

Premium Double Partial Ocean View

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Partial ocean view
Sleeps 4
1 Double Bed

Family Suite

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Separate bedroom

Bathrobes

65 sq m
Partial ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Premium King Balcony Ocean Front

Highlights

Balcony

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Ocean Front King with Balcony

Highlights

Balcony

Outdoor play area

Air conditioning

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 2

Premium Double Ocean Front

Highlights

Outdoor play area

Air conditioning

Free cots/infant beds

Free minibar items

LED TV

Blackout curtains

Bathrobes

Private bathroom

33 sq m
Ocean view
Sleeps 4
1 Double Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Dreams Sands Cancun Resort & Spa - All Inclusive. Within just a 15-minute stroll, you'll find Cancun Convention Center and Forum By The Sea Mall. Highlights at this beachfront property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A relaxing visit to Pevonia can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, World Cafe, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Zona Hotelera property, you'll be 2.2 km (1.4 mi) from Tortuga Beach and 3.3 km (2.1 mi) from Langosta Beach.

What's nearby

Cancun Convention Center - 9 min walk - 0.8 km
Gaviota Azul Beach - 13 min walk - 1.2 km
Tortuga Beach - 2 min drive - 2.2 km
Langosta Beach - 3 min drive - 3.3 km
La Isla Shopping Mall - 5 min drive - 4.3 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

‪Club InterContinental - ‬5 min walk
‪Turquesa Restaurant - ‬5 min walk
‪Kawachi Specialty Restaurant - ‬5 min walk
‪Hotel Miramar - ‬5 min walk
‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Cancun Convention Center

Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

414 guestrooms or units

10 levels

4 buildings

6 dining venues

5 bars or lounges

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Corner/local shop

Terrace

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

No smoking on site

Bar on the beach

Bar by the pool

Swim-up bar

Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and a safe. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Pevonia has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site parking

Food and drink

5 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

El Patio
Gaucho
Himitsu
Portofino
World Cafe

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Hot tub
Kayaking
Sailing
Sauna
Shopping
Steam room
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Grocery/convenience store
Snack bar/deli
Trampoline

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach towels
Beach umbrellas
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

42-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Desk
Desk chair
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands

Cancun Sands Resort

Dreams Cancun Sands

Dreams Resort Cancun

Dreams Sands

Dreams Sands Cancun

Dreams Sands Cancun Resort

Dreams Sands Resort

Dreams Sands Resort Cancun

Sands Cancun

Dreams Sands Cancun Resort Spa All Inclusive

Dreams Sands Cancun Resort Spa

Dreams Sands Cancun Resort All Inclusive

Dreams Sands Resort All Inclusive

Dreams Sands Cancun All Inclusive

Dreams Sands All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Sands Cancun Resort & Spa - All Inclusive?

As of 8 Mar 2025, prices found for a 1-night stay for 2 adults at Dreams Sands Cancun Resort & Spa - All Inclusive on 6 Apr 2025 start from NZ$720.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Dreams Sands Cancun Resort & Spa - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Dreams Sands Cancun Resort & Spa - All Inclusive is a short 12-minute walk from Forum Beach. Fun beach activities include volleyball, kayaking and sailing.

Is there a spa on site at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, Pevonia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Sands Cancun Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dreams Sands Cancun Resort & Spa - All Inclusive features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Dreams Sands Cancun Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Dreams Sands Cancun Resort & Spa - All Inclusive is a hit with families.

Is there a free airport shuttle available at Dreams Sands Cancun Resort & Spa - All Inclusive?

No, Dreams Sands Cancun Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Sands Cancun Resort & Spa - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Sands Cancun Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Sands Cancun Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Sands Cancun Resort & Spa - All Inclusive?

There isn't one on site, but Cancun Golf Club at Pok Ta Pok is a short 17-minute walk away.

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Charles

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Nov 2024

10/10 Excellent

Stacey

7 Dec 2024

Liked: Staff & service, amenities, property conditions & facilities

This property is extremely safe and clean!

Stayed 1 night in Dec 2024

10/10 Excellent

Yesenia

Travelled with family, Travelled with family and small children

6 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every summer we stay here for a week , beautiful beach , good food choices. Autism friendly . And safe. For our family … we have been here for the past 7 years..

Stayed 6 nights in Aug 2024

8/10 Good

Alexis Marie, Brooklyn

Travelled with partner

6 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The experience was wonderful! The food was nice and the staff was very kind! Only downsides were that the liquor/drinks served weren’t that strong, the water in the room smelled a bit odd (it’s probably just my imagination), but overall it was great

Stayed 3 nights in Dec 2024

10/10 Excellent

jasmine

5 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

yohannes Nadew

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2024

10/10 Excellent

Jossue

Travelled with group

5 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my time at this resort. Staff was very friendly, and made me feel at home.

Stayed 4 nights in Nov 2024

10/10 Excellent

edgar

4 Dec 2024

Liked: Cleanliness

Stayed 3 nights in Nov 2024

10/10 Excellent

Shanoon

3 Dec 2024

Liked: Cleanliness

Hotel was okay , not really a 5 start hotel as they claim , but it was decent.

Stayed 4 nights in Nov 2024

10/10 Excellent

genesis

2 Dec 2024

Stayed 4 nights in Oct 2024

2/10 Terrible

Martha

Travelled with family

1 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Elevator not working entire vacation. Rooms very bad need major upgrade. Noisy AC. The entire vacation was bad. Pool tile broken everywhere. And lots more

Stayed 5 nights in Nov 2024

10/10 Excellent

Crystal

Travelled with family

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort! The staff was exceptional. I love the beach area, safe and kid friendly.

Stayed 5 nights in Nov 2024

6/10 Okay

Ariana

Travelled with family and small children

1 Dec 2024

Liked: Cleanliness

The rooms were definitely run down. My room in particular had condensation issues where everyone in our party tripped because of it. It wasn’t until more than halfway that they fixed the issue. The service at the pool area was hit or miss sometimes we were greeted right away other times I had to go find someone. The restaurants were ok. The room service was terrible there was not one menu item except the canned drinks that were good. The beach was awesome perfect location.

Stayed 7 nights in Nov 2024

6/10 Okay

Velma

Travelled with family and small children

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Not enough options for young children! Should at least have a playground! Thanks

Stayed 5 nights in Nov 2024

10/10 Excellent

Krzysztof

Travelled with family

28 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great beach and valuable premier services

Stayed 4 nights in Nov 2024

8/10 Good

Clementina Araceli

28 Nov 2024

Stayed 4 nights in Oct 2024

8/10 Good

Ana Liz, San Antonio

27 Nov 2024

Liked: Cleanliness, staff & service

The beach access was great. The food was mid except at El Patio ( their food was excellent). Very small hot tub for the property size

Stayed 4 nights in Nov 2024

10/10 Excellent

Franjo

Travelled with family

26 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is perfect food alcohol service room. Thanks

Stayed 7 nights in Nov 2024

6/10 Okay

Elvis

Travelled with group

26 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The resort was clean but is very outdated and has number of issues going all around. Our toilet was not flushing, someone came to look at it and it was somewhat working after that but still a problem. Showers are very outdated and barely any water flow going. The foset water had weird smell, like a soure, you could smell it on the hallways as well. One of the elevators was broken the entire time we were there and everyone was using other side elevator and it took a long time to make it to the 9th floor. One working elevator couldn’t fit lot of people and there was always a big line to go up. Breakfast/buffe room the floor had several licking spots that was dripping on the floors. The staff had buckets and towels laid on the floors to prevent from falling. Wouldn’t never go back to this resort. Sorry. *(Give credit to all staff members at this resort, specially to our server Ricardo, he was amazing, would recommend him to everyone).

Stayed 3 nights in Nov 2024

6/10 Okay

Hasan

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

8/10 Good

Alena

Travelled with family

25 Nov 2024

Liked: Cleanliness, staff & service, amenities

Rooms need renovations. There were just no fruits. Stuff shout be more attractive.

Stayed 8 nights in Nov 2024

10/10 Excellent

Carolyn Lewis, Memphis

Travelled with family

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe malfunction took time for attendant to come assist, water from AC flooded floor took time for attendant to arrive, view from room was not what was expected for the fees paid however overall it was ok

Stayed 3 nights in Nov 2024

10/10 Excellent

rosa elva

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2024

4/10 Poor

Mirna

Travelled with group

21 Nov 2024

Disliked: Cleanliness, property conditions & facilities

The hotel had a horrible smell like sewage, the room was not like pictured. room would be cleaned and they would not leave clean towels you had to call to get them or see if you seen someone from housekeeping to clean ones.

Stayed 7 nights in Nov 2024

10/10 Excellent

Rodney

Travelled with family

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The activities and food this property offered were excellent 👌

Stayed 7 nights in Nov 2024

Dreams Sands Cancun Resort & Spa - All Inclusive

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Partial Ocean View King

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View all photos for Deluxe Family Connecting Room

Deluxe Family Connecting Room

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View all photos for Premium Preferred Club King Balcony Ocean Front

Premium Preferred Club King Balcony Ocean Front

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View all photos for Preferred Club King Ocean Front

Preferred Club King Ocean Front

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View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

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View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

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View all photos for Premium Preferred Club Double Ocean Front

Premium Preferred Club Double Ocean Front

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View all photos for Preferred Club Double Ocean Front

Preferred Club Double Ocean Front

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View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

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View all photos for Deluxe Partial Ocean View Double

Deluxe Partial Ocean View Double

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View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

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View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

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View all photos for Preferred Club Corner Suite Ocean Front

Preferred Club Corner Suite Ocean Front

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View all photos for Preferred Club Master Suite

Preferred Club Master Suite

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View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View

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Family Suite

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View all photos for Premium King Balcony Ocean Front

Premium King Balcony Ocean Front

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View all photos for Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

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View all photos for Premium Double Ocean Front

Premium Double Ocean Front