Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 6 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Theatre show
Outdoor wedding area
Private beach, beach volleyball, beach bar, sailing
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
The price is NZ$1,384
includes taxes & fees
27 Jan - 28 Jan

Explore the area

Map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪8 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪14 min walk‬
  • Crococun Zoo
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

Highlights

Terrace
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
  • 98 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Premium bedding
Separate bedroom
Blackout curtains
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Renovated in 2014
Pillow-top bed
Blackout curtains
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Excellence Riviera Cancun - Adults Only All Inclusive. Within just a 15-minute stroll, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 10 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering at MIILE SPA can include massages, body wraps and facials along with aromatherapy and hydrotherapy. The buffet restaurant, The Kitchen Table, serves international cuisine and is open for breakfast and lunch. With 11 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the on-site 24-hour gym, outdoor tennis court and Turkish bath/hammam. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Ventura Park Cancun.

What's nearby

  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 3 min drive
  • Puerto Morelos Town Square - 8 min drive
  • Ojo de Agua Beach - 12 min drive
  • Petempich Bay - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬11 min walk
  • ‪The Kitchen Table - ‬1 min walk
  • ‪Bordeaux Restaurant - ‬10 min walk
  • ‪Sports Bar - ‬7 min walk
  • ‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 10 dining venues
  • 11 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq. m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Excellence Riviera Cancun - Adults Only All Inclusive?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Excellence Riviera Cancun - Adults Only All Inclusive on 27 Jan 2025 start from NZ$1,383.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, Excellence Riviera Cancun - Adults Only All Inclusive has a free self car park.

Are there any beaches close to Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, kayaking and sailing.

Is there a spa on site at Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, MIILE SPA is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Excellence Riviera Cancun - Adults Only All Inclusive have a pool?

Yep, and guests love it! Excellence Riviera Cancun - Adults Only All Inclusive has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar.

What luxury perks are available at Excellence Riviera Cancun - Adults Only All Inclusive?

Excellence Riviera Cancun - Adults Only All Inclusive features a private beach, 6 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Excellence Riviera Cancun - Adults Only All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Excellence Riviera Cancun - Adults Only All Inclusive.

Is Excellence Riviera Cancun - Adults Only All Inclusive family-friendly?

No, Excellence Riviera Cancun - Adults Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence Riviera Cancun - Adults Only All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence Riviera Cancun - Adults Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence Riviera Cancun - Adults Only All Inclusive?

Yep, they've got a beach bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Excellence Riviera Cancun - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Excellence Riviera Cancun - Adults Only All Inclusive?

There is a golf course next to Excellence Riviera Cancun - Adults Only All Inclusive.

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1257 out of 1579 reviews" "
Rating 8 - Good. 202 out of 1579 reviews" "
Rating 6 - Okay. 59 out of 1579 reviews" "
Rating 4 - Poor. 21 out of 1579 reviews" "
Rating 2 - Terrible. 40 out of 1579 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Clovis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so attentive. The food was amazing. The facility is beautiful
Stayed 5 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect. Only complaints are, i didn’t like that there weren't menus at the restaurants, you had to take your phobe everywhere to look up the menus. I wanted to be able to leave my phone in my room. The room service food was terrible and so was the coffee. I also think the dress code was a little too fancy. It could be a little more lenient. Overall, loved it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2024

8/10 Good

Karim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the gym facility and in particular Zania Companera and Carolina Rios who were kind and helpful and made the workout experience pleasant. We also enjoyed the variety of food and restaurant venues (with the exception of the Indian restaurant). Also, loved the room which had a daybed beside the pool.
Stayed 7 nights in Oct 2024

10/10 Excellent

Thomas G, New Albany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful with lots of pool space for whatever you desire. The pool with a bar for fun and socializing to the lazy river for hanging with friends to the private swim-up pool for relaxing. We had no issues finding chair and the service in the pool areas was exceptional. The staff at this resort where amazing. They were extremely attentive, friendly and made our experience truly enjoyable. The food was outstanding for an all-inclusive if you went to the sit down restaurants. We were most impressed with the French, Spanish and Steak house. Breakfast was good at the buffet, but nothing special. The only issue we had at the resort was with the concierge staff. We had 3 interactions with them and all resulted in issues. It was really no big deal with any one of the services requested, but having any issue with them on 3/3 encounters seemed less like a coincidence, and rather a lack of attentiveness or neglect on their part. That said, we still had a wonderful experience and we continue to feel that the Excellence properties in Mexico are our favorite all-inclusive resorts in the Caribbean. I would highly recommend.
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely well kept with very friendly staff. Plenty to do and lovely grounds.
Stayed 6 nights in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Tarin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful for couples. However, trying to do meals as a group of 8 was difficult and we were often told we couldn’t get tables to all sit together. Even breaking into groups of 4 for some meals was not an option. It was unfortunate the staff was not more accommodating to groups.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mike

Stayed 5 nights in Sep 2024

10/10 Excellent

Amy, KINGWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Judith Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The restaurants were wonderful. Food was very good. Staff were very friendly and helpful. Rooms were very clean and well stocked with snacks and drink. I did not like the fact you had to use your phone to read all the menus in the restaurants. It is not conducive to a nice meal having to all get out your phones and pick what to eat. Bring back paper menus or at least laminate ones.
Stayed 5 nights in Oct 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it here! We came for our honeymoon and it was beautiful. The staff was incredibly attentive (even without tips) and the food was top notch. It was very relaxing, pool bar was the best part. It was easy to get food and drinks at any time of day, nighttime entertainment was okay, wish the silent disco was more than one night!
Stayed 6 nights in Sep 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great adults only resort if you are looking for a quiet place. Things that we loved about it anre: our room, we had a two story roof top pool suite, excellent room! The dining options, we loved the Spice hibachi, the French, and the Grill. The beach was sandy and peaceful, lots of seaweed though which is a gift of nature…The Spa and its tranquility, we went twice, the massages were so good and relaxing. The greetings from the staff with a bubbly upon admission was very pleasant. What we didn’t like was: the pool entertainment was only aerobics, and poco loco at the beach, not so many activities going on. We could barely ever find a place at the pool, everything was always occupied. The lazy river had some spots available but no activities there, very quite place. Overall, good resort for couples. Loved the cleanliness and the staff attentiveness to needs. Thanks for having us for our annual anniversary!
Stayed 7 nights in Sep 2024

10/10 Excellent

Jordan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway!
Stayed 5 nights in Oct 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and staff. Great beach and amazing views. If thinking about it, stop and book. You won’t regret
Stayed 5 nights in Oct 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Vacation location. You won’t be disappointed.
Stayed 8 nights in Sep 2024

10/10 Excellent

Roger Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a resort that we will definitely revisit
Stayed 6 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property with great food
Stayed 6 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Laiken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon!
We had a wonderful time at this resort. Staff was great and accommodated our needs well. We did have an issue with a leak in the ceiling but we were able to move rooms with no problems. They were very nice about the issue we had. My ONLY complaint would be resteraunt wait times were kinda long on days where only a few resteraunts were open. Not a huge deal just have to plan accordingly. All pools were cleaned daily by staff members.
Stayed 7 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and staff was wonderful. The only issue we had was easy to plan for if properly disclosed. Tank tops are essentially not permitted in the restaurants. Unfortunately, my husband had brought several. Knowing this, we will simply bring more t-shirts for him next time.
Stayed 8 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute most perfect vacation for a couple! The staff are all next level awesome and go the extra mile on everything. Highly recommend!
Stayed 12 nights in Sep 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Kyelie

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024