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Four Points by Sheraton Cancun Centro

4.0 star property
Hotel with 2 restaurants, near Plaza Las Americas

Photo gallery for Four Points by Sheraton Cancun Centro

Property amenity
2 bars/lounges, sports bar
2 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 King Bed, Non Smoking
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Pet-friendly
  • Gym
The current price is NZ$198
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Avenida Tulum, MZ 1, Lote 2, SM 12, Cancun, QROO, 77500
  • Galenia Hospital
    ‪4 min walk‬
  • Dubai Palace Casino
    ‪12 min walk‬
  • Royal Yak Casino and Sports Book
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (2436)
The price is NZ$350
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Cancun

Four Points by Sheraton Cancun Centro puts you in the centre of Cancun, 1.4 km (0.9 mi) from Plaza Las Americas and 12.4 km (7.7 mi) from Cancun Convention Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The family restaurant, The Eatery Bistro, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Toastina Sports Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, sauna, free pool cabanas and pool loungers. 2121 square feet (197 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free wired Internet in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:30 AM. There's also the convenience of limited parking. .Sights within a 20-minute drive of this 4-property class Downtown Cancun hotel include La Isla Shopping Mall and Ventura Park Cancun.

What's nearby

  • Dubai Palace Casino - 12 min walk - 1.0 km
  • Plaza Las Americas - 17 min walk - 1.4 km
  • Plaza 28 - 3 min drive - 3.1 km
  • Playa Tortugas - 12 min drive - 6.9 km
  • La Isla Shopping Mall - 15 min drive - 15.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Four Points by Sheraton Cancun Centro - ‬1 min walk
  • ‪Costelao - ‬15 min walk
  • ‪Sonora's Meat Cancun - ‬11 min walk
  • ‪La Tranquita - ‬9 min walk
  • ‪The Eatery Bistro & Restaurant - ‬3 min walk

About this property

Four Points by Sheraton Cancun Centro

Hotel with 2 restaurants, near Plaza Las Americas
Four Points by Sheraton Cancun Centro offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 2121 square feet (197 square metres) and includes a conference centre. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Cancun Centro.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2121 sq ft of conference space
  • 197 sq. m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Four Points by Sheraton Cancun Centro offers 112 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 350 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • The Eatery Bistro
  • Toastina Sports Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2,121 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per accommodation, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 0 per person, per night
The resort fee includes:
  • Beach towels
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 per person
  • Pet fee: MXN 350 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points Sheraton Cancun Centro Hotel
Four Points Sheraton Centro Hotel
Four Points Sheraton Cancun Centro
Four Points Sheraton Centro
Four Points by Sheraton Cancun Centro Hotel
Four Points by Sheraton Cancun Centro Cancun
Four Points by Sheraton Cancun Centro Hotel Cancun

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Cancun Centro?

Four Points by Sheraton Cancun Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Cancun Centro?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Cancun Centro on 16 Mar 2025 start from NZ$197.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Cancun Centro?

Onsite parking is limited.

Are there any beaches close to Four Points by Sheraton Cancun Centro?

The closest beach to Four Points by Sheraton Cancun Centro is Delfines Beach (9.7 km).

Does Four Points by Sheraton Cancun Centro have a pool?

Four Points by Sheraton Cancun Centro has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8 AM to 8 PM.

What luxury perks are available at Four Points by Sheraton Cancun Centro?

Four Points by Sheraton Cancun Centro features an outdoor pool, free pool cabanas and a steam room. All guestrooms come with premium bedding and 24-hour room service.

What makes Four Points by Sheraton Cancun Centro a romantic place to stay?

Romance packages and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Cancun Centro.

Is Four Points by Sheraton Cancun Centro family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Four Points by Sheraton Cancun Centro is a hit with families.

Does Four Points by Sheraton Cancun Centro serve breakfast?

Yeah, buffet brekkie is offered daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Cancun Centro?

No, Four Points by Sheraton Cancun Centro does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Cancun Centro?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton Cancun Centro?

Check-in begins at 3 PM. Check-out time is noon.

Four Points by Sheraton Cancun Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 710 reviews
Rating 8 - Good. 215 out of 710 reviews
Rating 6 - Okay. 57 out of 710 reviews
Rating 4 - Poor. 29 out of 710 reviews
Rating 2 - Terrible. 23 out of 710 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. Great customer service Comfortable beds & pillows Amazing water pressure & hot water Good restaurant with the best Tres Leche Cake We stayed for 3 days ending 3 weeks in Cancun. Wish we had stayed here our entire trip. Definitely would come back
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Convenient location and comfortable room
The check in was ver slow. Good size bedroom, comfortable , but needs some maintenance. Good service at the restaurant (breakfast).
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIE-NOELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 11 nights in Oct 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

Jaskaran

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No ac
Stayed 1 night in Oct 2024

10/10 Excellent

Vicky, Homestead

Stayed 1 night in Aug 2024

8/10 Good

Vicky, Homestead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and they have good service recovery. We had a few hiccups during our stay but the manager was quick to get our issues resolved. I would stay here again in the future.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mario, Vancouver

Stayed 1 night in Aug 2024

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Capri

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel & Wonderful staff.
Stayed 2 nights in Aug 2024

8/10 Good

Vicky, Homestead

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on sight offering breakfast, lunch and dinner. Spa on the premises. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service
Staff is amazing, property would benefit from a little face wash and more dining options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Devin

Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Miles

Disliked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Stayed 5 nights in Feb 2024

10/10 Excellent

Merri, Wasilla

Stayed 1 night in Apr 2024

6/10 Okay

Sara

Four points Sheraton is actually runed by Marriott Bonvoy. This hotel was not new, older but a little renovated. The sheets were very cheap, polyester quality that had old curly hair, eyebrow hair and make up on the sheets. It was connected to a 24 hour hospital. Which was extremely odd. There was a flickering light in the room. The light in the bathroom felt like hospital light. The AC never got cold. The hotel food was ok. The hotel only provided one bottle of water and wanted to charge 60 pesos for another one for a room we booked for 275$. There are no convenient stores or restaurants around the hotel, you must cross the highway to get to a mall. I would not be back or recommend this hotel.
Stayed 1 night in Apr 2024

8/10 Good

noel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Samira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay
Stayed 1 night in Apr 2024

4/10 Poor

Adam

Travelled with group
Liked: Cleanliness
The hot water in our room was not working for whatever reason. The maintenance guy came up and ran the water for a few minutes and it got warm but the next morning when I went take a shower the water never even got warm. It's strange since our friends who were staying on the same floor had no issue. Also, the smoke detector was directly above the bed and was flashing the entire night.

4/10 Poor

Dorothy

Disliked: Staff & service
Not as nice as other hotels in the chain.
Not impressed at all. The food wasn’t very good and the small restaurant looked like a cafeteria.
Stayed 1 night in Mar 2024

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was substandard
Stayed 3 nights in Mar 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is connected to the Galenia Hospital and this feature was very unique and convenient.
Stayed 3 nights in Mar 2024