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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
Luxury property on the beach, with 7 outdoor pools

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Aerial view
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
View from room
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
The current price is NZ$1,304
includes taxes & fees
1 May - 2 May

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪9 min walk‬
  • Punta Sam Beach
    ‪9 min walk‬
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite Swim Up 1 King Bed - All Inclusive

View from room

Junior Suite Swim Up 1 King Bed - All Inclusive

Highlights

Furnished patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite - All Inclusive

View from room

Two Bedroom Suite - All Inclusive

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 170 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up - All Inclusive

One Bedroom Swim Up - All Inclusive | Living area

One Bedroom Swim Up - All Inclusive

Highlights

Furnished patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View - All Inclusive

View from room

Two Bedroom Ocean View - All Inclusive

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 170 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed - All Inclusive

View from room

Junior Suite Ocean View 1 King Bed - All Inclusive

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft - All Inclusive

Three Bedroom Loft - All Inclusive | Terrace/patio

Three Bedroom Loft - All Inclusive

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 447 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View - All Inclusive

View from room

One Bedroom Ocean View - All Inclusive

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds - All Inclusive

Junior Suite Swim Up 2 Queen Beds - All Inclusive

Junior Suite Swim Up 2 Queen Beds - All Inclusive

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds - All Inclusive

View from room

Junior Suite Ocean View 2 Queen Beds - All Inclusive

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Junior Suite 2 Queen Beds - All Inclusive

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed - All Inclusive

View from room

Junior Suite 1 King Bed - All Inclusive

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front - All Inclusive

Three Bedroom Ocean Front - All Inclusive | View from room

Three Bedroom Ocean Front - All Inclusive

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 403 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite - All Inclusive

IPod dock

One Bedroom Suite - All Inclusive

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 116 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Garza Blanca Resort & Spa Cancun - All Inclusive. Within just a 10-minute stroll, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Highlights at this all-inclusive property include 4 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. The fine-dining restaurant, Blanca Blue, is open for dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 hot tubs and free water park. Additionally, you'll find free Wi-Fi in public areas, a gym and a free children's club. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Punta Sam property include Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club.

What's nearby

  • Punta Sam Ferry Terminal - 9 min walk - 0.8 km
  • Punta Sam Beach - 9 min walk - 0.8 km
  • Playa Mujeres Golf Club - 8 min drive - 5.7 km
  • Isla Mujeres Ferry Terminal - 78 min drive - 8.2 km
  • North Beach - 88 min drive - 8.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬2 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬18 min walk
  • ‪Caprichos Villa del Palmar - ‬7 min walk
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 1 building
  • 452 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Frequently asked questions

What is the cancellation policy at Garza Blanca Resort & Spa Cancun - All Inclusive?

Garza Blanca Resort & Spa Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Resort & Spa Cancun - All Inclusive?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Garza Blanca Resort & Spa Cancun - All Inclusive on 1 May 2025 start from NZ$1,303.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, Garza Blanca Resort & Spa Cancun - All Inclusive has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, Garza Blanca Resort & Spa Cancun - All Inclusive is a short 9-minute walk from Punta Sam Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, there is an onsite spa at Garza Blanca Resort & Spa Cancun - All Inclusive. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Garza Blanca Resort & Spa Cancun - All Inclusive have a pool?

Yep, and guests love it! Garza Blanca Resort & Spa Cancun - All Inclusive has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Garza Blanca Resort & Spa Cancun - All Inclusive?

Garza Blanca Resort & Spa Cancun - All Inclusive features 7 outdoor pools, 3 hot tubs and free beach cabanas. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Garza Blanca Resort & Spa Cancun - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Garza Blanca Resort & Spa Cancun - All Inclusive.

Is Garza Blanca Resort & Spa Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Garza Blanca Resort & Spa Cancun - All Inclusive is a hit with families.

Is there a free airport shuttle available at Garza Blanca Resort & Spa Cancun - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Garza Blanca Resort & Spa Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Garza Blanca Resort & Spa Cancun - All Inclusive?

No, pets and service animals are not allowed.

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 975 reviews
Rating 8 - Good. 142 out of 975 reviews
Rating 6 - Okay. 59 out of 975 reviews
Rating 4 - Poor. 35 out of 975 reviews
Rating 2 - Terrible. 40 out of 975 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Mike

Stayed 7 nights in Jan 2025

2/10 Terrible

Valentin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extra charges
Stayed 10 nights in Jan 2025

2/10 Terrible

Ravinder

Stayed 4 nights in Jan 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Safe, and good experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had amazing servers and bartenders. Wish you had more beach to walk, but was ok for the short time we were there and I know you are expanding. Clean rooms and great staff!
Stayed 5 nights in Jan 2025

8/10 Good

Leticia

Stayed 3 nights in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Getting the required dinner reservations were a bit of pain but otherwise an excellent experience
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Anglo was excellen
Stayed 7 nights in Dec 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff, we will be back

Beautiful resort, friendly staff, really good food considering all inclusive, front desk staff a little slow but this is common. Some inconsistency with room restocking, no towels one day, mini bar restocked only half the time but direct access through WhatsApp with a very friendly attendant and things were corrected immediately. We would come back for sure. Perfect beach location.
Stayed 7 nights in Dec 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They promised us upgrades and discounts and gave us nothing no one was helpful and we won’t be going back
Stayed 7 nights in Dec 2024

8/10 Good

jimmy

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dilmurod, plainfield

Stayed 5 nights in Dec 2024

10/10 Excellent

Chahine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Alana, Belleville

Stayed 5 nights in Mar 2024

10/10 Excellent

Alexandra

Stayed 7 nights in Dec 2024

6/10 Okay

Botagoz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

mandana

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
The property is beautiful. Staff are doing their best to overcome the load. Big shortage of staff specially in the pool/beach area. Long wait to get food and drink. The pool area is poorly managed. By 2-3 pm , it’s hard to find towel and staff get tired and edgy due to the high demand. Many guests leaving the pool area because the food comes late or doesn’t come at all. Rooms are big and clean. Make sure you put your important documents in the safe. We lost a couple hundred dollars that we forgot to put in the safe. The resort is far from busy area of the Cancun, nothing is close by. The food is pretty average. Drinks are good. All that being said, we will definitely come back to Cancun but maybe to a different resort in the happening location. If you travel in the busy season, the airport is an absolute disaster.
Stayed 4 nights in Dec 2024

10/10 Excellent

Naghmeh

Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Garza. The service from Josue and team was unmatched. Food was delicious and the room was amazing. I would absolutely stay here again
Stayed 5 nights in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

HODA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and food was great ,clean resort The only problem was not much activity with kids not beside the pool nor on the beach and kids club close @5 pm
Stayed 7 nights in Dec 2024