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Grand Oasis Cancun - All Inclusive

4.0 star property
Beachfront, with full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
Grand Ocean View | Beach/ocean view
Aerial view

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Air conditioning
    Air conditioning
The price is NZ$444
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    1 min walk
  • Maya Museum of Cancun
    8 min walk
  • Iberostar Cancun Golf Course
    9 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Room (Grand Standard, Non Refundable)

Minibar, iron/ironing board, free cots/infant beds, free rollaway beds

Room (Grand Standard, Non Refundable)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

Minibar, iron/ironing board, free cots/infant beds, free rollaway beds

Grand Standard

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Grand Sunset View

Grand Sunset View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • 35 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View

Grand Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

Minibar, iron/ironing board, free cots/infant beds, free rollaway beds

Room Standard

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Room Superior With Sea View

Minibar, iron/ironing board, free cots/infant beds, free rollaway beds

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Minibar, iron/ironing board, free cots/infant beds, free rollaway beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Standard With Lake View

Minibar, iron/ironing board, free cots/infant beds, free rollaway beds

Triple Room Standard With Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view

Emporio Cancun Optional All Inclusive

Pool
All-inclusive
Spa
Kids pool
3.9 out of 5, Good, (1452)
The price is NZ$498
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Emporio Cancun Optional All Inclusive

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Grand Oasis Cancun - All Inclusive. You'll be 0.8 km (0.5 mi) from Iberostar Cancun Golf Course and 2.2 km (1.3 mi) from Delfines Beach. Highlights at this beachfront property include 8 restaurants, 10 bars/lounges and a full-service spa. .A day of pampering at Sensoria Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The restaurant, Dos Lunas, serves Italian cuisine and is open for lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Plus you'll find a casino, free Wi-Fi in public areas and an outdoor tennis court. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

What's nearby

  • Oasis Arena - 1 min walk - 0.1 km
  • Maya Museum of Cancun - 8 min walk - 0.7 km
  • Iberostar Cancun Golf Course - 9 min walk - 0.8 km
  • Aquaworld - 11 min walk - 1.0 km
  • Delfines Beach - 5 min drive - 4.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬8 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

Grand Oasis Cancun - All Inclusive

Beachfront, with full-service spa
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square metres) and includes a conference centre. A casino, a fitness centre, and a sauna are also featured at Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This Art Deco Cancun property is smoke free.

  • 1117 guestrooms or units
  • 6 levels
  • 4 buildings
  • 8 dining venues
  • 10 bars or lounges
  • 19063 sq ft of conference space
  • 1771 sq. m of conference space
  • Built in 1989
  • Casino
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Oasis Cancun - All Inclusive offers 1117 accommodations with complimentary bottles of water and a hairdryer. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower and complimentary toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.
Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • Sanitation services: USD 4.57 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Grand Oasis Cancun - All Inclusive?

Grand Oasis Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Oasis Cancun - All Inclusive?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Oasis Cancun - All Inclusive on 24 Nov 2024 start from NZ$436.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Oasis Cancun - All Inclusive?

Yep, Grand Oasis Cancun - All Inclusive has a free self car park.

Are there any beaches close to Grand Oasis Cancun - All Inclusive?

The closest beach to Grand Oasis Cancun - All Inclusive is Delfines Beach (1.7 km).

Is there a spa on site at Grand Oasis Cancun - All Inclusive?

Yep, Sensoria Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Grand Oasis Cancun - All Inclusive have a pool?

Grand Oasis Cancun - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Grand Oasis Cancun - All Inclusive?

Grand Oasis Cancun - All Inclusive features a full-service spa, an outdoor pool and 8 restaurants.

Is Grand Oasis Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Grand Oasis Cancun - All Inclusive is a hit with families.

Is there a free airport shuttle available at Grand Oasis Cancun - All Inclusive?

No, Grand Oasis Cancun - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Oasis Cancun - All Inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Oasis Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Oasis Cancun - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Grand Oasis Cancun - All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 9-minute walk away.

Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 319 out of 1451 reviews" "
Rating 8 - Good. 249 out of 1451 reviews" "
Rating 6 - Okay. 273 out of 1451 reviews" "
Rating 4 - Poor. 227 out of 1451 reviews" "
Rating 2 - Terrible. 383 out of 1451 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Lilia

Liked: Staff & service
Good
Stayed 10 nights in Aug 2024

4/10 Poor

Cache

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms look like a motel. there was a dead bug on my the bed. Food was great
Stayed 5 nights in Aug 2024

4/10 Poor

michael

Disliked: Staff & service, amenities
This place is a giant turd wanna be mega resort sub par in quality and service just save your money and stay somewhere else. This place is a prime example of stretching yourself too thin the property is huge and drinks are trash literally isn’t worth it
Stayed 1 night in Aug 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Case was really sweet she made me stay amazing !
Stayed 4 nights in Aug 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
It was okay. Mexican restaurant wait was forever. We stayed 2 nights and weren't able to get any reservations to the nicer restaurants. Bar lines were pretty long most of time. Beds and rooms were comfy enough though. Line for breakfast was super long sometimes.
Stayed 2 nights in Jul 2024

6/10 Okay

Bertha

Disliked: Property conditions & facilities
Property is very deteriorated , the main buffet was not the best place for eating
Stayed 5 nights in Aug 2024

8/10 Good

REZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. But all you can eat buffet at tatish need to add more beef and chicken products for people that don’t eat pork products. All other restaurants was really good but need to stand in a long long. But overall was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ortice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s fun lots off pools
Stayed 3 nights in Aug 2024

2/10 Terrible

david

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
upon arrival, we discovered there was an A-class of customers and a b-class, which we did not know about at booking. 3/4 of dining locations was unavailable due to being one of the b-class. The daily schedule was neutral at best, overall pretty bad. The alcohol was very low grade, and lines were rampant. My room had holes in the seal of the shower, which means we had bugs crawling up. On an attempt to do room service, we discovered that it took hours. The sheets were clean.
Stayed 3 nights in Aug 2024

2/10 Terrible

Edith Guadalupe Morales

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay accommodation.
The stay was average. I was very disappointed that although they had the ability , they would not change US$20 so I could give a tip to my shuttle driver.
Stayed 2 nights in Aug 2024

10/10 Excellent

Palak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 4 nights in Aug 2024

6/10 Okay

Yosleidy

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Veronika

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BOOK/TERRIBLE! NOT ALL INCLUSIVE Whether it’s the resort or Expedia: one of them is a huge liar and Expedia being the advertising site should be more honest in their representation of such properties. Upon booking, I chose to upgrade to ocean view room, requested double beds, received response from resort that double beds would be available. The resort is described as all inclusive, however it is not. Upon arrival, front desk staff could care less to help you or explain anything, won’t even crack a smile (which is the theme for the rest of staff at this resort, looking depressed and downright angry). They later tell you that you have to rent the safe!!! Never heard of renting a safe in any hotel ever. Fine… 90$ more that. Then they tell you that room I got is not all inclusive, only 6 of the restaurants that are actually included and those have the worst food I’ve ever had. Room I got was blocked by another building, so I had only partial ocean view. No double beds, 1 king bed. Was told to talk to concierge: woman looked so angry and unapproachable, when I asked if I can have what I paid for she said no rooms are available for the “level” I bought. Mind you, Expedia does not at all disclose that there are multiple levels of rooms and what they include. No room service at all! You had to beg to refill water and towels in the room. Burgers looked like they were made from fake meet, only non premium items such as chicken and beef. The rest is up charge or not available.
Stayed 8 nights in Jul 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service
This hotel has a beautifully designed entrance and the overall resort has a nice look. But we were extremely disappointed in the dinner buffet. The food was mediocre at best. I would not stay at this hotel again.
Stayed 1 night in Aug 2024

2/10 Terrible

Gyppsy, LAND O LAKES

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Irene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience in Mexico - Very Disappointed
I had the worst experience I’ve ever had in Mexico at this hotel and am extremely disappointed. I do not recommend this place at all. Firstly, we were given drinks in disposable cups that had already been used, with lipstick stains on them multiple times. The rooms were filthy, and the showers were disgusting. The entire hotel is deteriorated and falling apart. Furthermore, the information provided on hotel.com is misleading. It stated that the hotel was all-inclusive, but that’s not true. You still have to pay for almost 70% of the food, drinks, and dining options if you want anything decent. Even with the highest tier package, the Black wristbands, what is included is very limited. For example, I tried to get popsicles for my husband, two kids, and myself but was told there was a three-item limit per person. At a restaurant, I wanted to order two entrees, but the waitress insisted I finish the first one before ordering more. I didn’t like the first entrée, and when I tried to order something else five minutes later, the kitchen was already closed. This happened multiple times with both food and drinks. The worst part is that we stayed at this same hotel 10 years ago for our honeymoon in 2014 and had a completely different experience. It’s unbelievable how much this place and its service have declined.
Stayed 3 nights in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Stephenie

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property was beautiful. They had many options on the property but no one explained prior to going that there were different levels to the all inclusive. There were many restaurants we had to pay extra to eat at, and the price was expensive. The food places were very spread out and you have to walk A Lot to get what you’re going to.
Stayed 3 nights in Jul 2024

4/10 Poor

Yaric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, a lot of dust, cleaning supplies smelled like sewer, staff were very rude, food was not edible and most food options were extra charge even with All Inclusive option.
Stayed 9 nights in Apr 2024

6/10 Okay

Cesar Felipe Pineiro

Liked: Staff & service
The rooms and bathrooms need updates the hotel facilities are good, good restaurants if you have the black bracelet, really nice pool and beach. Staff are excellent in general. Excellent shows and entertainment. Overall its good hotel but rooms bathrooms need and urgent updates.
Stayed 7 nights in Jul 2024

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Jennifer

Stayed 4 nights in Jul 2024