See all properties
Save

Grand Oasis Cancun - All Inclusive

4.0 star property
On beach with outdoor pool, near Iberostar Cancun Golf Course
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Oasis Cancun - All Inclusive

Outdoor pool
On the beach, white sand, beach towels, beach massages
Aerial view
Grand Ocean View | Beach/ocean view
On the beach, white sand, beach towels, beach massages

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Gym
  • Spa
  • Air conditioning
The price is NZ$591
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    1 min walk
  • Dos Lunas
    1 min walk
  • Cancun Bus Station ADO
    19 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Room (Grand Standard, Non Refundable)

Minibar, iron/ironing board, free cots/infant beds, free rollaway beds

Room (Grand Standard, Non Refundable)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

Minibar, iron/ironing board, free cots/infant beds, free rollaway beds

Grand Standard

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Grand Sunset View

Grand Sunset View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View

Grand Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2362)
The price is NZ$431
for 1 night
includes taxes & fees
7 Jan - 8 Jan
Occidental Costa Cancún All Inclusive

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Grand Oasis Cancun - All Inclusive. You'll be 2.2 km (1.3 mi) from Delfines Beach and 4.1 km (2.6 mi) from La Isla Shopping Mall. Highlights at this beachfront property include 8 restaurants, 10 bars/lounges and a full-service spa. .A day of pampering at Sensoria Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The restaurant, Dos Lunas, serves Italian cuisine and is open for lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Plus you'll find a casino, free Wi-Fi in public areas and an outdoor tennis court. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Iberostar Cancun Golf Course and Cancun Convention Center.

What's nearby

  • Oasis Arena - 1 min walk
  • Maya Museum of Cancun - 8 min walk
  • Iberostar Cancun Golf Course - 9 min walk
  • Aquaworld - 11 min walk
  • Delfines Beach - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬8 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

Grand Oasis Cancun - All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square metres) and includes a conference centre. A casino, a fitness centre, and a sauna are also featured at Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This Art Deco Cancun property is smoke free.

  • 1117 guestrooms or units
  • 6 levels
  • 4 buildings
  • 8 dining venues
  • 10 bars or lounges
  • 19063 sq ft of conference space
  • 1771 sq. m of conference space
  • Built in 1989
  • Casino
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Oasis Cancun - All Inclusive offers 1117 accommodations with complimentary bottles of water and a hairdryer. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower and complimentary toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.
Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • Sanitation services: USD 4.57 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Grand Oasis Cancun - All Inclusive?

Grand Oasis Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Oasis Cancun - All Inclusive?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Oasis Cancun - All Inclusive on 3 Jan 2025 start from NZ$583.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Oasis Cancun - All Inclusive?

Yep, Grand Oasis Cancun - All Inclusive has a free self car park.

Are there any beaches close to Grand Oasis Cancun - All Inclusive?

The closest beach to Grand Oasis Cancun - All Inclusive is Delfines Beach (1.7 km).

Is there a spa on site at Grand Oasis Cancun - All Inclusive?

Yep, Sensoria Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Grand Oasis Cancun - All Inclusive have a pool?

Grand Oasis Cancun - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Grand Oasis Cancun - All Inclusive?

Grand Oasis Cancun - All Inclusive features a full-service spa, an outdoor pool and 8 restaurants.

Is Grand Oasis Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Grand Oasis Cancun - All Inclusive is a hit with families.

Is there a free airport shuttle available at Grand Oasis Cancun - All Inclusive?

No, Grand Oasis Cancun - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Oasis Cancun - All Inclusive?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Oasis Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Oasis Cancun - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Grand Oasis Cancun - All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 9-minute walk away.

Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 327 out of 1469 reviews" "
Rating 8 - Good. 249 out of 1469 reviews" "
Rating 6 - Okay. 285 out of 1469 reviews" "
Rating 4 - Poor. 231 out of 1469 reviews" "
Rating 2 - Terrible. 377 out of 1469 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Hussein

Stayed 3 nights in Aug 2024

4/10 Poor

Sami

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Etleva

Liked: Cleanliness, staff & service, property conditions & facilities
Food , quite, served clin and people
Stayed 5 nights in Sep 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun time
Stayed 1 night in Sep 2024

2/10 Terrible

Jimmy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not go back
Stayed 5 nights in Sep 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service
Great pool and friendly place
Stayed 1 night in Sep 2024

2/10 Terrible

JIMMY, Mount Dora

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Gran Oasis Cancún, and it was, by far, the worst hotel experience I’ve ever had. **1. Food:** The food quality was incredibly poor. The meals were bland, lacked variety, and often seemed stale or overcooked. This is unacceptable, especially at a resort that markets itself as an all-inclusive. **2. Customer Service:** The customer service was shockingly bad. Staff were often rude, unhelpful, and seemed indifferent to guests' needs. Any attempts to address concerns were met with dismissiveness or complete inaction. **3. Cleanliness:** The resort is in desperate need of cleaning and renovation. My room was dirty, outdated, and poorly maintained. There were **roaches in the shower** and **mold everywhere**, making the space feel unsafe and unhealthy. **4. General Condition of the Hotel:** The entire hotel feels run-down and neglected. Common areas were not properly maintained, and the overall atmosphere was far from the relaxing, clean environment you’d expect from a resort in Cancún. I cannot recommend this hotel to anyone. For the price paid, you expect a decent level of service and quality. Sadly, the Gran Oasis Cancún failed miserably in both. Save your money and go somewhere else!
Stayed 2 nights in Sep 2024

8/10 Good

Mario

Stayed 1 night in Aug 2024

10/10 Excellent

Arshdeep Singh

Liked: Cleanliness, property conditions & facilities
Okay
Stayed 1 night in Sep 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Good is not good, terrible service from staff. Smoking allowed everywhere and food next to the pool. Not clean super run down.
Stayed 4 nights in Sep 2024

2/10 Terrible

Carly

Travelled with family
Disliked: Amenities, property conditions & facilities
DO NOT BOOK HERE- what a joke for all inclusive - they had ONE bar open waited in line behind 20 people finally to get drinks which tasted bad , they had us wait 45 minutes in line for breakfast buffet that had NO FOOD and many of the restaurants were closed . All in all you’re way better off spending a little more money staying somewhere else & the beach had a lot of rocks
Stayed 1 night in Aug 2024

2/10 Terrible

Gabriela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nothing as we expected. We received such a poor treatment from the very first moment we stepped in their facilities. They do not let Uber or any taxi go further security to pick you up, you have to walk to the avenue (which is a long distance and its not safe at night) I complained through Expedia and they tried to emend the horrible customer experience that we went through. But nothing was worth this horrible experience. I definitely do not recommend. We Went for a bachelorette party and we left with the premise that we will never come back to this place.
Stayed 5 nights in Sep 2024

6/10 Okay

ALKA DEVI ALKA

Liked: Staff & service
Overall property is very tropical and beautiful…very friendly staff….Good food..it was a good experience but rooms are very outdated and when we checked in our rooms were not clean…they were very dusty..Beach is very beautiful but needs cleaning and also around the property they need good cleaning…
Stayed 5 nights in Aug 2024

2/10 Terrible

Marcela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room the ceiling had mold and all around the sink… for the price you pay and listed as a 5 stars resort.. not worth at all.. food is horrible lines to every restaurant! Front desk check in staff very rude. But the other staff very nice.
Stayed 2 nights in Sep 2024

2/10 Terrible

Arlynn

Stayed 5 nights in May 2024

10/10 Excellent

Phillip Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all those swimming area the beach sand and the different varieties of food available
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Jync

Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful, great staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Marie D.

Travelled with family
Disliked: Property conditions & facilities
I hate this property. I paid 178.00 extra per person for a grand ocean view. When we arrived to check in we were referred to a woman trying to get us to go to a presentation for 90 mins. I could barely see the ocean. The room was passed dated. The balcony was in desperate need of a paint job. The bathroom was from the 60’s. The hallway needed updating. Let’s see we’re I should start. My husband an I are early morning people we had to wait 9:09 am to get towels to go to the beach. I walk into one of the inclusive restaurants for breakfast to find dinner foods like stew chicken and chicken nuggets. I asked if they had bacon they said they don’t serve bacon or pancakes for breakfast. The juice and ALL THE DRINKS WERE WATERED DOWN. So we had to pay 24 dollars person to have a decent breakfast. We go to the presentation they show us the other side of the hotel that was decent. The Cobanas mattresses were worn and the linen was dirty. The beach is not cleaned in the morning so it was full of branches and debre from I don’t know where. I cut my toe on something in the sand so I had to limp around the resort is huge so that was so annoying. I did like the steak house with the 3 potatoes and the half of a half of piece of corn on the cob. I complained to the front desk. I also complained at the presentation the man said because I booked thru EXPEDIA there was nothing they could I needed to speak with EXPEDIA A VERY Unsatisfied CUSTOMER I WILL NEVER BOOK THRU EXPIDA AGAIN
Stayed 4 nights in Aug 2024

6/10 Okay

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

SHAHENDRA NARAYAN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at this resort has been nothing short of a nightmare, and I’m shocked that this place is still in business. I’m writing this to save others from the horrendous experience we’ve had. Where do I even begin? The sight of cockroaches crawling around the elevator button was enough to make me sick. When I reported it, I was told they would "pass it to customer service." As if an empty apology and a shrug could possibly make up for it. It's insulting how little they care. The issues didn’t stop there. The toilets and showers in our room were constantly blocked, and the fans in the bathroom didn’t work at all, making the whole place feel disgusting and unsanitary. Every single day, I complained to the front desk, and every day, they took no urgency to fix it. Let’s talk about the fridge, which was supposed to be stocked—it wasn’t. After several requests, nothing was done. The staff simply didn’t care, and the management couldn’t be bothered to address any of the issues. We were treated as if our complaints were an inconvenience to them, rather than legitimate concerns from paying customers. This place is not family-friendly in the slightest. It’s filthy, poorly managed, and the staff's indifference to guests' problems is appalling. I’ve spent thousands of dollars on this vacation, and all I’ve gotten in return is frustration and disappointment. Expedia, you need to do better. It’s disgraceful that this resort is even an option on your platform. Read the reviews
Stayed 5 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. I never stay anywhere else
Stayed 5 nights in Aug 2024

4/10 Poor

Russel

Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Pravdeep Singh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There’s mold on the ceiling. I can attach pictures if needed. No room service. Called many times but they pick up, leave the phone on the side, but don’t ever answer. I waited 45 mins on hold at 11pm. No answer. Towels were not replaced after the third day, I started for 5 days. Not a good experience.
Stayed 5 nights in Aug 2024