Grand Park Royal Cancun - All Inclusive

4.0 star property
Beachfront property with relaxing spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
Front of property
Front of property
On the beach, sun-loungers, beach towels
4 bars/lounges, swim-up bar, poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Gym
    Gym

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Chac Mool Beach
    13 min walk
  • Forum Beach
    2 min drive
  • Cancun Convention Center
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa Deluxe Twin

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
Private bathroom
  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Royal Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Luxury Swim Up-King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Royal Suite

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Premier Ocean Front King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Twin

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Ocean Front Twin

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premier Room King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Villa Deluxe

Highlights

Furnished balcony or patio
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

Premier Ocean Front

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa Junior Suite Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
  • 81 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Swim up Ocean View

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Club Lounge
Free minibar items
LED TV
Blackout curtains
Private bathroom
  • 65 sq m
  • Ocean view
  • Sleeps 4

Similar properties

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Grand Park Royal Cancun - All Inclusive. Within just a 15-minute stroll, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Fitness Center can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Flor de Sal, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. 7535 square feet (700 square metres) of event facilities include 6 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free valet parking, along with the convenience of an area shuttle. .Attractions within a 30-minute walk of this Zona Hotelera property include La Isla Shopping Mall and Forum Beach.

What's nearby

  • Chac Mool Beach - 13 min walk - 1.1 km
  • Forum Beach - 2 min drive - 1.6 km
  • Cancun Convention Center - 3 min drive - 1.8 km
  • Gaviota Azul Beach - 3 min drive - 2.2 km
  • La Isla Shopping Mall - 5 min drive - 4.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • El Mirador
  • ‪Lobby Bar - ‬7 min walk
  • ‪Bubba Gump Shrimp Co. - ‬10 min walk
  • ‪Café Solé - ‬2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Beachfront property with relaxing spa services
Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

  • 247 guestrooms or units
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Fitness Center has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
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Grand Park Royal Luxury All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Cancun - All Inclusive Cancun
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on 11 Dec 2024 start from NZ$623.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Park Royal Cancun - All Inclusive?

Yep, Grand Park Royal Cancun - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Grand Park Royal Cancun - All Inclusive?

Yep, Grand Park Royal Cancun - All Inclusive is a short 13-minute walk from Chac Mool Beach. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Grand Park Royal Cancun - All Inclusive?

Yep, Spa Fitness Center is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Grand Park Royal Cancun - All Inclusive have a pool?

Yep, and guests love it! Grand Park Royal Cancun - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Grand Park Royal Cancun - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Park Royal Cancun - All Inclusive.

Is there a free airport shuttle available at Grand Park Royal Cancun - All Inclusive?

No, Grand Park Royal Cancun - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Park Royal Cancun - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Park Royal Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Park Royal Cancun - All Inclusive?

No, pets are not allowed.

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1168 out of 2335 reviews" "
Rating 8 - Good. 600 out of 2335 reviews" "
Rating 6 - Okay. 290 out of 2335 reviews" "
Rating 4 - Poor. 138 out of 2335 reviews" "
Rating 2 - Terrible. 139 out of 2335 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Martha Liliam Dos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Cinthia V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a resort and Cancun ! My family and I enjoyed it would definitely come back . All the employees as very friendly and nice , Jessica our butler was super helpful with all the questions and reservations we needed . As well as Andrea the activities coordinator had great activities to do during the day and night to keep us busy !
Stayed 4 nights in Aug 2024

8/10 Good

Kiswe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place to visit
Stayed 4 nights in Aug 2024

10/10 Excellent

edna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, food delicious and different everyday, family environment. Recommend it
Stayed 7 nights in Aug 2024

8/10 Good

Christina rose

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Guillermo, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food is terrible and there is not much entertainment, for the rest the hotel is fine, it is clean and quiet.
Stayed 7 nights in Aug 2024

8/10 Good

Michelle Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is worth the money, everyone was friendly and eager to please you. No complaints!!!
Stayed 5 nights in Aug 2024

8/10 Good

Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un poco aburrido los shows que tienen por la noche nesesitan mejorarlos ya que es la divercion para los adultos
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Food was great and staff are amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, the rooms, buffets, differents kind of food, it was wonderful my experience there, i recommend this property for everybody.
Stayed 4 nights in Aug 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities
I really do love this property and have been many times. The rooms could use some upgrades and the room service menu could use some improvement as well. Having said that the location, the service and so many other things are wonderful.
Stayed 7 nights in Aug 2024

10/10 Excellent

Raouf Y A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Juan Enrique Batista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Always willing to help and assist with anything. Definitely would like to come back. Beautiful sand beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gebreala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I really enjoyed the resort here. Everyone was so friendly and accommodating. Our butlers Jessica and Yashierda had our pool couch or beach cabanas ready for us every day of our stay and handled all of our dinner reservations. I would definitely stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

trang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay for 5 nights at this family oriented all inclusive resort. Fantastic beach with cabina's with service, white sand and warm sea! Staff is readily there to help with anything from booking for dinner, activities and tours outside of the resort, taking care of luggages and information. Bar staff are great and we rarely were left without a drink in our hands. We really like the Italian and oriental restaurant. Buffet was great too and have variety of food and drinks most of the day. Coffee bar, snacks and ice cream bar was a stop for us everyday. One indoor and one roof top lounge which are both great. They also have activities every night ( a show, party, casino night etc) I would recommend Grand Park Royal if you are looking to relax and enjoy what the facility has to offer. If you are looking to party, the bars and night clubs are about 20 mins walk from the resort. The souviner markets are also near the night clubs. The only hick up was that I booked a Ocean front suite and got put into a ocean "view" suite. they are different but the ocean view room was still fantastic. We used the Gym almost every morning too, plenty of equipment to get a good workout. Thanks all the staff for a great vacation. Cheers
Stayed 5 nights in Aug 2024

8/10 Good

Rhea

Travelled with partner
Liked: Staff & service
We enjoyed our time at The Grand Park Royal. Upon arrival we were met by conceirge and encouraged to sit through their vacation member club presentation the next morning. We obliged, as many "gifts" were being offered in return. We politely declined the offer for purchasing a "timeshare", this presentation unfortunately lasted greater than two hours. Other than this, we enjoyed the restaurants, bars and adult pool area. The beach was our favorite spot to be, we would get up early in the morning to claim a spot with our personal things and beach towel. Our room was spacious and kept clean. The ceiling in the bathroom leaked, but we did have really heavy rain in the night. Overall we had a good experience, and would return to the area.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Property was so clean, quiet and safe to go around. The staff are really good and friendly. The rooms are very nice, big well furnished and stylish. The food are great too.
Stayed 5 nights in Aug 2024

4/10 Poor

Alexis Juanita

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Jenilee, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach great staff clean property peaceful
Stayed 4 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Staff & service, amenities
The service was excellent by everyone except the concierge assigned to us. When we got there I wanted to make a reservation for a restaurant and I was told I had to reach out to my concierge, I did, and scheduled in advanced; she confirmed, and then the next day I got a whole different schedule for our reservation. When I went to check on that, I was told that "I was not the only guest in the hotel" which was super rude. Also, the girl wanted me to show proof that I had received a confirmation, which I showed her. I felt disrespected when I had to show proof and how she used a tone with me. All we wanted was to enjoy a nice meal at the restaurant. Other than that, it was a good stay, everyone else was super nice, If I go back I don't need to deal with third parties to make a reservation for dinner.
Stayed 7 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2024