Hilton Cancun, an All-Inclusive Resort (Cancun, MEX): Reviews & Deals from NZ$729

See all properties

Save

Luxury property on the beach, with 2 outdoor pools

Dates

December 2024

January 2025

Room, 2 Queen Beds, Oceanfront (High Floor)

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Bar

Pet-friendly

On private beach

All-inclusive

Room service

includes taxes & fees

5 Jan - 6 Jan 2025

Explore the area

Highway 307, Cancun, QROO, 77500

Arrecife de Puerto Morelos National Park
1 min walk
La Luce
1 min walk
Cancun Bus Station ADO
29 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
18 min drive

Room options

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

Rainfall showerhead

Valley view
Sleeps 6
2 Queen Beds OR 1 King Bed

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds (Sunset View)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
2 Queen Beds

Room, 1 King Bed (Sunset View)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Ocean View, Corner

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Sea view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View, Corner

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 2 Bedrooms

Highlights

Furnished balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Kitchenette

195 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Kitchenette

Fridge

152 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature view

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
2 Queen Beds

Room, 1 King Bed (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Partial ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature view

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
1 King Bed

Suite, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Suite, 1 King Bed, Ocean View

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

Hypo-allergenic bedding

80 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Oceanfront (High Floor)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Sea view
Sleeps 3
1 King Bed

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

Rainfall showerhead

Ocean view
Sleeps 6
2 Queen Beds OR 1 King Bed

Room, 2 Queen Beds (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Sleeps 4
2 Queen Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

2 bedrooms

Hairdryer

Separate bath and shower

80 sq m
Ocean view
Sleeps 6
1 King Bed

Suite, 1 King Bed, Oceanfront

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 2 Queen Beds

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Sea view
Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds (Swim Up Pool View)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Sea view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Oceanfront (High Floor)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Sea view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Sea view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
1 King Bed

Double Room Standard With Sea View

Sea view
Sleeps 4
2 Double Beds

Double Room Standard

Sleeps 4
2 Queen Beds

Similar properties

Pool

All-inclusive

Spa

Pet-friendly

for 1 night

includes taxes & fees

5 Jan - 6 Jan

Pool

Hot tub

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About the area

Cancun

A luxury stay in Cancun awaits you at Hilton Cancun, an All-Inclusive Resort. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 2 outdoor swimming pools, 2 poolside bars and a private beach. .The buffet restaurant, Vela Food Hall, is open for breakfast, lunch and dinner. Azulinda Lobby Bar is the property's own lobby lounge. Enjoy the free water park, free kids' club, gym and steam room. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Within a 20-minute drive of this 4.5-property class Cancun property, attractions include Moon Palace Golf Club and Ventura Park Cancun.

What's nearby

Xoximilco - 12 min drive
Moon Palace Golf Club - 13 min drive
Puerto Morelos Beach - 20 min drive
Petempich Bay - 20 min drive
Riviera Cancun Golf Resort - 24 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

‪Grand Lobby Bar - ‬14 min drive
‪Grand Central Buffet - ‬16 min drive
‪Agave Mexican Cuisine - ‬17 min drive
‪The Grill - ‬17 min drive
‪Cusco - ‬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools

Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park and a complimentary children's club.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

714 guestrooms or units

7 levels

2 bars by the pool

Conference rooms

Built in 2021

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Dry cleaning

Self-service laundry

Front desk (24 hours)

Front desk safe

Tour and ticket information

Concierge

Games room or arcade

Terrace

Garden

No smoking on site

Bar or lounge

Coffee shop

Dining venue

Swim-up bar

Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include dressing gowns and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free secured self parking on site
Free secured valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

2 poolside bars
A bar/lounge
A coffee shop/cafe
A restaurant
A swim-up bar
Snack bar/deli

Restaurants on site

Azulinda Market & Cafe
Azulinda Lobby Bar
La Luce
Maxal
Vela Food Hall

Things to do

2 outdoor pools
Arcade/game room
Children's pool
Free bicycle rentals
Free children's club
Free water park
Gym
Kayaking
Outdoor pool (guest access)
Paddleboard
Playground
Steam room
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free rollaway/extra bed
Free water park access
Laundry facilities
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Valet for wheelchair-equipped vehicles
Wheelchair accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Room amenities

Bedroom

Bedsheets provided
Free rollaway/extra bed
Hypo-allergenic bedding

Bathroom

Dressing gowns
Hair dryer
Towels provided

Food and drink

24-hour room service
Coffee/tea maker

Air conditioning
Connecting rooms available
Desk chair
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 28 2024 to December 7 2024 (dates subject to change):

One of the swimming pools

Access methods

Staffed front desk

Pets

Pets: MXN 1100 per accommodation, per stay
Only dogs are allowed
Maximum 1 (weight limit: 51 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: MXN 1100 per accommodation, per stay
Late check-out is available for a fee (subject to availability)
Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort

Hilton Cancun, an All-Inclusive Resort Cancun

Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

What is the cancellation policy at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on 5 Jan 2025 start from NZ$729.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cancun, an All-Inclusive Resort?

Yep, Hilton Cancun, an All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Hilton Cancun, an All-Inclusive Resort?

The closest beach to Hilton Cancun, an All-Inclusive Resort is Puerto Morelos Beach (10.7 km).

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yep, and guests love it! Hilton Cancun, an All-Inclusive Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars. One of the swimming pools will be unavailable from November 28 2024 to December 7 2024 (dates subject to change).

Does Hilton Cancun, an All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort features a private beach, 2 poolside bars and 2 outdoor pools.

Is Hilton Cancun, an All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Hilton Cancun, an All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Hilton Cancun, an All-Inclusive Resort?

No, Hilton Cancun, an All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cancun, an All-Inclusive Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Cancun, an All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Cancun, an All-Inclusive Resort?

Dogs are welcome at Hilton Cancun, an All-Inclusive Resort, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Hilton Cancun, an All-Inclusive Resort Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

NATALIIA

Travelled with family and small children

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love Hilton so much ! We went with a kid, 9mo and had such a great experience! Definitely will be back!

Stayed 9 nights in Sep 2024

10/10 Excellent

Marcia

Travelled with family

21 Sept 2024

Liked: Amenities

Everything the staff, the Hotel the only the food could have improved in variety.

Stayed 4 nights in Sep 2024

10/10 Excellent

SHANTEL DENISE

Travelled with family, Travelled with group

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was beautiful. The staff were very friendly. Room service was awesome. Pool was BEAUTIFUL. The food was good. . Would room had two queen beds. Room was spacious and very clean. The only issue we encountered in our initial room was the AC would not cool after the first night. They quickly sent a repair man who attempted to fix the issue. When he realized it couldn’t be fixed right away we were moved to another room with no issues. Would definitely stay here again.

Stayed 2 nights in Sep 2024

10/10 Excellent

RAFEEQ IMRAN

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I WAS VERY HAPPY A AWESOME PLACE TO BE HILTON CANCUN HOTEL EVERYONE WHO IS WORKING AT THIS HOTEL LIKE A BEAUTIFUL FAMILY GREAT HPTEL

Stayed 5 nights in Sep 2024

2/10 Terrible

jose

Travelled with family

19 Sept 2024

Disliked: Cleanliness, staff & service, amenities

I recently stayed at Hilton all inclusive resort in Cancun, staff was rude, the food was bland, and worst the amenities were simply aweful. My 8 year old daughter was swimming on the kids pool, I noticed something in the water, a kid has defecated on the pool, tried to contact a manager a lifeguard, no interest, until an hour later, I pulled out my daughter out of the water immediately but now she has a rash on his arm. I have pictures of the specimen in the water and iam debating to put them on trip advisors or Expedia website. Simply disappointing.

Stayed 3 nights in Sep 2024

10/10 Excellent

Angie, San Jose

Travelled with family, Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at Hilton Cancún has been nothing but pleasant the moment we stepped foot into the resort. The staff members are wonderful and has made this stay stress-free. The amenities included made everything convenient and amazing!

Stayed 4 nights in Sep 2024

10/10 Excellent

Andre

18 Sept 2024

Liked: Property conditions & facilities

Hilton Cancun is Great! Food was amazing Staff was amazing to many names to remember to give recognition. Will return again.

Stayed 4 nights in Sep 2024

10/10 Excellent

Parminder

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I wish you had more verity in beers and alcohol like corona and modello and patron And don julio

Stayed 5 nights in Sep 2024

10/10 Excellent

Lerynitza, philadelphia

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I love everything about the hilton cancun , amazing experience

Stayed 4 nights in Sep 2024

6/10 Okay

Al Mary Kathleen

Travelled with family

16 Sept 2024

Liked: Property conditions & facilities

The property itself was nice. It wasn’t as big compared to the ones I’ve been to before. We got it for cheap too, so you really get what you paid for. Few things that gave me the ick were how unfriendly the staff were and how misleading the amenities listed upon booking were. Probably wouldn’t book here again.

Stayed 3 nights in Aug 2024

6/10 Okay

jerome

16 Sept 2024

Stayed 5 nights in Aug 2024

8/10 Good

Ruby

16 Sept 2024

Liked: Cleanliness, property conditions & facilities

This is a new and beautiful property. It is nested between the ocean and jungle. we went in August so it was extremely hot and humid but the hotel did a great job with picking up all the seaweed from ocean & And the staff was very nice. The only thing I wish they had more was family style entertainment. We did watch Aladdin one night and that was a cool show

Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa Ann

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff!! The main pool was a little too warm and the pool was cloudy. The pool bartenders were excellent. The hotel lobby could have used one or two more, as it was always packed. The beach Does not have the prettiest water. This is the first time I’ve been to Cancun and stayed where the water was not that crystal clear pretty blue. The hotel was beautiful though!

Stayed 6 nights in Jul 2024

6/10 Okay

Esra

15 Sept 2024

How they charged us for dinner when listed as all inclusive.

Stayed 3 nights in Jul 2024

8/10 Good

Julien

13 Sept 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Leslie

8 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

Kiranpal

8 Sept 2024

Stayed 4 nights in Aug 2024

6/10 Okay

Silvia

7 Sept 2024

Stayed 3 nights in Aug 2024

2/10 Terrible

Aracely

7 Sept 2024

Liked: Cleanliness

Disliked: Staff & service

I was standing & waiting get a drink 5 mins. I was never asked if they can help me. I got food poisoning the very first day.i was in bed for the entire trip. I had to have the doctor come to my room. I did not get to enjoy this trip.

Stayed 3 nights in May 2024

10/10 Excellent

Claudio

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

One of the best hotels, the food is actually good, the restaurant staff is helpful and nice, the beach was calm and beautiful with two outdoor pools, drinks plentiful and tasty. Reception staff in some cases was the only downside, not very friendly as if it was a huge burden to answer a few questions. Definitely would return here again. FYI the hotel is not near Cancun hotel zone.

Stayed 1 night in Sep 2024

10/10 Excellent

KC Stephanie, Fresno

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

would totally recommend hotel to everyone! and most definitely wanting to return with my family!

Stayed 4 nights in Jul 2024

10/10 Excellent

Kamal

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have had the pleasure of visiting one of the finest establishments, characterized by its exceptional cleanliness and the impeccable service the entire hotel staff provides. Having a transportation service to and from the airport would be nice.

Stayed 4 nights in Aug 2024

10/10 Excellent

Ricardo, Norwalk

Travelled with family

3 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The entire staff from the bellboys, reception (check-in), concierge, hostess, restaurant managers, waiters, chefs, food and drink service manager, bartenders, shops attendants, cleaning crew and pool staff were fantastic. My wife have gluten allergy and the restaurants took care of her in a very impressive manner. The coffee shop ordered gluten free items for her that were even transported separate from the regular order. We are definitely returning next year.

Stayed 3 nights in Aug 2024

4/10 Poor

Timothy

3 Sept 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Behnam

Travelled with family and small children

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very good, restaurants was excellent, pool was good

Stayed 6 nights in Aug 2024

Hilton Cancun, an All-Inclusive Resort

Photo gallery for Hilton Cancun, an All-Inclusive Resort

Reviews

Excellent

Popular amenities

Explore the area

Room options

View all photos for Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Highlights

View all photos for Room, 2 Queen Beds (Sunset View)

Room, 2 Queen Beds (Sunset View)

Highlights

View all photos for Room, 1 King Bed (Sunset View)

Room, 1 King Bed (Sunset View)

Highlights

View all photos for Room, 2 Queen Beds, Ocean View, Corner

Room, 2 Queen Beds, Ocean View, Corner

Highlights

View all photos for Room, 1 King Bed (Swim Up Pool View)

Room, 1 King Bed (Swim Up Pool View)

Highlights

View all photos for Room, 1 King Bed, Ocean View, Corner

Room, 1 King Bed, Ocean View, Corner

Highlights

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Highlights

View all photos for Suite, 1 King Bed, Ocean View (Parlor)

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

View all photos for Room, 2 Queen Beds, Nature view

Room, 2 Queen Beds, Nature view

Highlights

View all photos for Room, 1 King Bed (Swim-Up)

Room, 1 King Bed (Swim-Up)

Highlights

View all photos for Room, 1 King Bed, Nature view

Room, 1 King Bed, Nature view

Highlights

View all photos for Suite, Oceanfront (Swim-Up)

Suite, Oceanfront (Swim-Up)

Highlights

View all photos for Deluxe Suite, 1 King Bed, Ocean View

Deluxe Suite, 1 King Bed, Ocean View

Highlights

View all photos for Room, 2 Queen Beds, Oceanfront (High Floor)

Room, 2 Queen Beds, Oceanfront (High Floor)

Highlights

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Highlights

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Highlights

View all photos for Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Highlights

View all photos for Room, 2 Queen Beds (Swim-Up)

Room, 2 Queen Beds (Swim-Up)

Highlights

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront

Highlights

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

View all photos for Suite, 2 Queen Beds (Swim Up Pool View)

Suite, 2 Queen Beds (Swim Up Pool View)

Highlights

View all photos for Suite, 1 King Bed (Swim Up Pool View)

Suite, 1 King Bed (Swim Up Pool View)

Highlights

View all photos for Room, 1 King Bed, Oceanfront (High Floor)