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Hotel Colonial San Carlos Cancún Centro

2.0 star property
Hotel with a 24-hour front desk, near Plaza 28

Photo gallery for Hotel Colonial San Carlos Cancún Centro

Reception
Front of property
Family Suite
Standard Room | Balcony view
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is NZ$32
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
Cedro, Cancun, QROO, 77500
  • Las Palapas Park
    ‪8 min walk‬
  • Plaza 28
    ‪19 min walk‬
  • Puerto Cancun Marina Town Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
LCD TV
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Large Single Bed and 2 Double Beds

View all photos for Classic Room

Bed sheets

Classic Room

Highlights

Air conditioning
LCD TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Bed sheets

Standard Room

Highlights

LCD TV
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 4
  • 4 Double Beds

View all photos for Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom

Highlights

LCD TV
Private bathroom
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

LCD TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Double Beds

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Air conditioning
LCD TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Cancun

Hotel Colonial San Carlos Cancún Centro puts you in the heart of Cancun, steps from Mercado 23 and within a 10-minute stroll of Las Palapas Park. Highlights at this hotel include in-room LCD TVs. .This smoke-free hotel offers free WiFi in public areas and a 24-hour front desk. .Attractions within a 30-minute walk of this Downtown Cancun hotel include Plaza 28 and Puerto Cancun Marina Town Center.

What's nearby

  • Las Palapas Park - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Plaza 28 - 19 min walk - 1.7 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 3.5 km
  • Puerto Cancun Marina Town Center - 6 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪La Suegra - ‬1 min walk
  • ‪Church's Chicken - ‬5 min walk
  • ‪El Paisano del 23 - ‬1 min walk
  • ‪Subway - ‬6 min walk
  • ‪Las Quekas - ‬5 min walk

About this property

Hotel Colonial San Carlos Cancún Centro

Hotel with a 24-hour front desk, near Plaza 28
WiFi is free in public spaces.

This Cancun hotel is smoke free.

  • 24 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
Hotel Colonial San Carlos Cancún Centro offers 24 accommodations. 18-inch LCD televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Colonial San Carlos Cancún Centro

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Colonial San Carlos
Colonial Carlos Cancun Centro
Hotel Colonial San Carlos Cancún Centro Hotel
Hotel Colonial San Carlos Cancún Centro Cancun
Hotel Colonial San Carlos Cancún Centro Hotel Cancun

Frequently asked questions

Are there any beaches close to Hotel Colonial San Carlos Cancún Centro?

The closest beach to Hotel Colonial San Carlos Cancún Centro is Delfines Beach (12.8 km).

How much does it cost to stay at Hotel Colonial San Carlos Cancún Centro?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Colonial San Carlos Cancún Centro on 3 Apr 2025 start from NZ$31.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Colonial San Carlos Cancún Centro?

No, Hotel Colonial San Carlos Cancún Centro does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Colonial San Carlos Cancún Centro?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Colonial San Carlos Cancún Centro?

No, pets and service animals are not allowed.

Hotel Colonial San Carlos Cancún Centro Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 95 reviews
Rating 8 - Good. 13 out of 95 reviews
Rating 6 - Okay. 17 out of 95 reviews
Rating 4 - Poor. 10 out of 95 reviews
Rating 2 - Terrible. 15 out of 95 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Marisela

Liked: Staff & service
I liked that it was safe, but didn't like that it was too many stairs and no elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Don’t expect any thing like the Ritz's but I tell you what… alright for the money
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelyne

Stayed 5 nights in Dec 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a scam. Avoid at all cost. It is roach infested and nothing works. If you request a refund they will curse at you. This business should be banned from Expedia immediately.

2/10 Terrible

Khateyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Omg u pay for what u get It was so bad we had headache all night
Stayed 4 nights in Dec 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible chip hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

6/10 Okay

Bruno

Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Staff & service
So the place is definitely a “you get what you pay for”. Good for a low budget trip or in my case I missed my flight and it was a good option to not spend another day at the airport and not to spend a lot of money. The staff is super friendly and there’s always someone who can help you at the front desk. The place is surrounded by a lot of small local businesses so prices for food and souvenirs are significantly lower than touristic areas.
Stayed 1 night in Dec 2024

6/10 Okay

jatinder, santa clara

Travelled with partner
Liked: Cleanliness, amenities
Missing toilet seat, fan did not work, ac not working correctly, bathroom very small
Stayed 3 nights in Dec 2024

6/10 Okay

Bruno

Stayed 3 nights in Nov 2024

10/10 Excellent

Edgar

Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tadeo Yahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Stayed 1 night in Dec 2024

6/10 Okay

Guadalupe Isidora

Travelled with family
Disliked: Room comfort
En pero la camas incomodas
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Stayed 1 night in Nov 2024

4/10 Poor

gabriela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La propiedad esta muuuy descuidada ,le urge mantenimiento, afortunadamente solo estuvimos 1 noche para trasladarnos a otro lugar

6/10 Okay

Carlos

Travelled with family, Business traveller
Disliked: Amenities
Me gustó la rapidez de la atención Me gustó el desayuno de café con pan y fruta No me gustó que no habían toallas suficientes y tampoco había papel de baño
Stayed 1 night in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good place noche people I recomended if you aré looking for hotel cheaper AND nice
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
La habitación es muy, muy básica, la recepcionista muy amable
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 1 night in Dec 2024