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Hotel Kavia Cancun

3.0 star property
Hotel with free valet parking, near Plaza 28

Photo gallery for Hotel Kavia Cancun

Front of property
Outdoor pool, pool loungers
Poolside bar
Business centre
Superior Room, Balcony, Tower

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$94
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
  • Plaza 28
    ‪13 min walk‬
  • Plaza Las Americas
    ‪3 min drive‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
Wardrobe
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
Wardrobe
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower

Superior Room, Balcony, Tower

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Free bottled water
Wardrobe
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • Sleeps 6
  • 1 Double Bed and 2 King Beds

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Hotel Kavia Cancun places you steps from Las Palapas Park and within a 10-minute stroll of PlayCity Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Continental breakfast is available daily between 7 AM and 11 AM. .Attractions within a 30-minute walk of this 3-property class Downtown Cancun hotel include Plaza 28 and Plaza Las Americas.

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 13 min walk - 1.1 km
  • Plaza Las Americas - 3 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk

About this property

Hotel Kavia Cancun

Hotel with free valet parking, near Plaza 28
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. You'll find a business centre on site.

WiFi and wired Internet are free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Kavia Cancun. Self parking and valet parking are free.

This 3-star Cancun hotel is smoke free.

  • 62 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Kavia Cancun offers 62 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Similar properties

Outdoor pool, pool loungers

Hotel Kavia Plus Cancun

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 466 reviews
Hotel Kavia Plus Cancun

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: MXN 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Kavia Cancun?

Hotel Kavia Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kavia Cancun?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Kavia Cancun on 27 Apr 2025 start from NZ$94.3, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kavia Cancun?

Yep, Hotel Kavia Cancun has a free self car park and free valet parking.

Are there any beaches close to Hotel Kavia Cancun?

The closest beach to Hotel Kavia Cancun is Playa Tortugas (4 km).

Does Hotel Kavia Cancun have a pool?

Hotel Kavia Cancun has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel Kavia Cancun a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Kavia Cancun.

Does Hotel Kavia Cancun serve breakfast?

Yeah, continental brekkie is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Kavia Cancun?

No, Hotel Kavia Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kavia Cancun?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Kavia Cancun?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Kavia Cancun?

No, pets are not allowed.

Hotel Kavia Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 697 reviews
Rating 8 - Good. 233 out of 697 reviews
Rating 6 - Okay. 110 out of 697 reviews
Rating 4 - Poor. 49 out of 697 reviews
Rating 2 - Terrible. 56 out of 697 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Stayed 2 nights in Jan 2025

8/10 Good

Cendy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Disliked: Amenities
Nice place to stay central location was good
Stayed 4 nights in Jan 2025

6/10 Okay

Juan

Stayed 6 nights in Jan 2025

8/10 Good

Doris

Stayed 5 nights in Nov 2024

4/10 Poor

Omar

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms had a bad smell.
Stayed 2 nights in Jan 2025

2/10 Terrible

Srinivas, charlotte

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 rooms and they gave on different floors. Subpar cleaniliness and shady area. Staff do not speak any English. Ambience outside room looks like a bathroom with white tiles and no view or ventilation.
Stayed 1 night in Dec 2024

4/10 Poor

Rodolfo

Disliked: Staff & service
They look for ways to find excuses to charge for anything, sometimes taking away your privacy.
Stayed 4 nights in Dec 2024

4/10 Poor

Ivonne

Travelled with family
Disliked: Cleanliness, room comfort

Convenient location, not so great hotel.

This hotel looks much better in photos than it does in real life. While the pool was clean and enjoyable, I woke up every day with a rash, leading me to believe the bed sheets were not being changed. Additionally, there was loud construction happening directly above us, which made the stay unpleasant. This will definitely be my first and last time staying at this hotel. On a positive note, the location is very convenient.
Stayed 4 nights in Nov 2024

6/10 Okay

Pedro Jr Rosario

Travelled with group
Disliked: Amenities, property conditions & facilities
There were problems with the lights. It smelled old and humid. One curtain fell in middle of the night. No ice, cafeteria closes really early.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deidre

Stayed 1 night in Oct 2024

2/10 Terrible

Vinod

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vin

Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Esta perfecto y todo serca Un señor de mantenimiento muy amable tuve la oportunidad de despedirme de él
Stayed 4 nights in Sep 2024

8/10 Good

CHRISTOPHER

Travelled with group
The property is close to tourist spot with restaurants, bus, and etc close by
Stayed 7 nights in Jun 2024

6/10 Okay

mario

Liked: Cleanliness, staff & service
This is the Kavia hotel. There is another Kavia Club or Plus hotel nearby. Google Maps showed this latter one as Kavia Hotel. Make sure you look for Kavia on Clavel street in order to go to the right one. At 10 pm looking for this Kavia hotel was hard. We called Kavia Plus and they stayed over the phone with us until we found it!
Stayed 1 night in Jun 2024

4/10 Poor

james raymond

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud . toilets and shower wernt good. Did do the job though.
Stayed 7 nights in May 2024

10/10 Excellent

Elvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero problems. Everyone was cool and no one bothered us. The hotel is traditional “real” Mexico, so if you want a tourist, sanitized American vibe you might not like it. But my friend and I loved it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Stayed 9 nights in Mar 2024

8/10 Good

Sonia

Stayed 1 night in Mar 2024

10/10 Excellent

Victor Alfonso Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good downtown Cancun option

Good location downtown Cancun. Has free onsite parking between this hotel and the adjoining hotel with same owners. Also I found easy free street parking on the same block every time I wanted it. Easy to walk across street to a bunch of late night restaurants or over a couple blocks to some other small clubs and restaurants. Grocery store is two blocks south. What appears to be the main LGBT club is across the street but I never heard anything from it and it didn’t cause parking issues. It’s an older hotel but clean and well kept. The lobby and hallways are open air but sheltered from the rain. Good value for the money.
Stayed 3 nights in Feb 2024

2/10 Terrible

Joanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancun

As an Hotels guest we were put in the back of hotel. The room had been cleaned with a very strong scented cleaning solution. Then they plugged in a scented atomizer. We had no towels and had to request same. As well no liquor allowed Do not recommend stayed one day of our 2 day reservation
Stayed 2 nights in Jan 2024

4/10 Poor

Brandy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

If you want a Mexico style hotel, this is it smh

The hotel is very old the TV only plays in Español. I was supposed to have a stove and refrigerator in the room and I had to beg for a refrigerator after the fact. The breakfast we had to pay for every morning, even though it says it was all inclusive. Was very very cold and dirty. There’s nothing good about the hotel other than one of the hosts they work the front desk. The beds were very very hard, the air conditioner beats straight down on your face. If you turn it off, it’s hot in the room my daughter got bit by bugs there’s no washcloths in the hotel at all. so it took everything for me not to find somewhere else to stay but because they already had ran my card I would’ve had to wait 7 to 10 business days to get that money back and I didn’t wanna spend another five or $600 on top of this my first time in Mexico and I chose that hotel out of all the hotels in Cancun Was a bad choice in a lot of ways that hotel is not worth $50 a night I’ll give the location of four stars other than that that’s it oh, and there was a roach in the bathroom.
Stayed 4 nights in Jan 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know you can have alcohol in the romm