See all properties
Save

Hotel Plaza Caribe

3.0 star property
Family-friendly Cancun hotel in Downtown Cancun with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, pool loungers
Superior Room, 2 Double Beds
Front of property
Executive Room, 2 Double Beds, Pool View, Executive Level
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Las Palapas Park
    4 min walk
  • Mercado 23
    5 min walk
  • Benito Juarez Municipal Building
    6 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable channels
Located on the top floor
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Tower

Down duvets, desk, iron/ironing board, free WiFi

Family Quadruple Room, Multiple Beds, Tower

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Cable channels
Wardrobe
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Double Room Superior

Down duvets, desk, iron/ironing board, free WiFi

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive With Pool View

Down duvets, desk, iron/ironing board, free WiFi

Double Room Executive With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive

Down duvets, desk, iron/ironing board, free WiFi

Room Executive

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Kavia Cancun
Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (635)
The price is NZ$124
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Kavia Cancun

About the area

Cancun

A family-friendly stay in the heart of Cancun awaits you at Hotel Plaza Caribe. Within a short 5-minute stroll, you'll find Cristo Rey Church and Las Palapas Park. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the kids' swimming pool and pool loungers as well as access to a playground. 646 square feet (60 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 11:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute walk of this Downtown Cancun hotel include Mercado 23 and Benito Juarez Municipal Building.

What's nearby

  • Las Palapas Park - 4 min walk - 0.4 km
  • Mercado 23 - 5 min walk - 0.5 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Ty-Coz - ‬4 min walk
  • ‪La Parrilla - ‬5 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Hotel Plaza Caribe

Family-friendly Cancun hotel in Downtown Cancun with 2 outdoor swimming pools
Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The family-friendly Hotel Plaza Caribe also features a garden, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Cancun hotel.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 1981
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Plaza Caribe offers 134 accommodations with air conditioning. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 180 for adults and from MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

What is the cancellation policy at Hotel Plaza Caribe?

Hotel Plaza Caribe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza Caribe?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Plaza Caribe on 2 Dec 2024 start from NZ$90.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza Caribe?

Yep, Hotel Plaza Caribe has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Plaza Caribe?

The closest beach to Hotel Plaza Caribe is Playa Tortugas (4.1 km).

Does Hotel Plaza Caribe have a pool?

Hotel Plaza Caribe has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hotel Plaza Caribe family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Hotel Plaza Caribe is a hit with families.

Does Hotel Plaza Caribe serve breakfast?

Sure does, continental breakfast is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Plaza Caribe?

No, Hotel Plaza Caribe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Plaza Caribe?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Plaza Caribe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Plaza Caribe?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Plaza Caribe?

There isn't one on site, but Puerto Cancun Golf Course is a short 20-minute walk away.

Hotel Plaza Caribe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 989 reviews" "
Rating 8 - Good. 344 out of 989 reviews" "
Rating 6 - Okay. 212 out of 989 reviews" "
Rating 4 - Poor. 94 out of 989 reviews" "
Rating 2 - Terrible. 63 out of 989 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

YULIA

Stayed 1 night in Jul 2024

8/10 Good

Mariselee Diaz

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel con excelente ubicación para la trasportación ADO o taxi. También tiene cerca casa de cambio de moneda y varias tiendas. Es un hotel básico para descansar. Si tiene niños pequeños, disfrutarán de su parquecito acuático. Estoy satisfecha por lo que pagué.
Stayed 7 nights in Jul 2024

2/10 Terrible

Silvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t stay in this hotel, cockroaches all over that place. I pay for two nights and we have to leave the hotel and I don’t get any money back Blankets and towels was disgusting, old with holes and stains. Smell bad.
Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

François

Liked: Staff & service
The bath towels were dirty. The door to the shower was broken. The room was rather dark, with a small window looking at a pedestrian corridor near the pool
Stayed 1 night in Jun 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed overnight at this property before an international flight. Conveniently located across the road from Cancun ADO bus terminal, this was a huge bonus, with the large luggage I had to transport. Also located close to a supermarket and dining options. Check-in was seamless, room was basic, however clean, safe and quiet with comfortable bedding. The staff I interacted with all appeared unhappy and uninterested in their role, which was the first time I had encountered this throughout my month in Mexico.
Stayed 1 night in Jun 2024

10/10 Excellent

Dursun

Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and easy access to everything.
Stayed 5 nights in Jun 2024

8/10 Good

Stu

Travelled with partner
Disliked: Amenities, property conditions & facilities
Close to ADO bus station
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Rudolf

Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from bus station. Hotel was a best western at one time. Felt safe
Stayed 3 nights in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a Best Western at one time. It’s a good one nighter
Stayed 1 night in May 2024

10/10 Excellent

Tara

Stayed 1 night in Apr 2024

8/10 Good

THERESA

Liked: Cleanliness, staff & service
It was well situated with the Ado bus terminal and airport restraunts and shops
Stayed 1 night in Apr 2024

10/10 Excellent

Peter, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, I will stay there again thank you
Stayed 1 night in Apr 2024

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great kids water park and parrots!
Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 4 nights in Mar 2024

8/10 Good

Louis

Liked: Property conditions & facilities
Stayed 14 nights in Mar 2024

8/10 Good

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service at restaurant is terrible.
Stayed 1 night in Mar 2024

6/10 Okay

Marte

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The main goal for me and family was to sleep over night. This is not the first time and probably not the last one. I like it is in front the bus station (ADO) which is the main reason for me. There are some few places to eat but donnto ex0ect good restaurants. The hotel is aged and their best times are long gone. Clean enough but nothing above average. If you look a simple place to sleep and fine to simole food. Here is the place.
Stayed 1 night in Mar 2024

2/10 Terrible

Edu Emel

Disliked: Property conditions & facilities
The room was not so clean and everything is old ,needs an update . We found cucarachas as well , spider webs …
Stayed 2 nights in Mar 2024

2/10 Terrible

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property, no updates, everything old, beds hard pillows old and towels old.
Stayed 1 night in Mar 2024

8/10 Good

Juan

Travelled with family
Disliked: Amenities
Cuartos pequeño sin mucha movilidad
Stayed 1 night in Aug 2023

2/10 Terrible

Joanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash hotel
This hotel is garbage! Save yourself the time and money and book elsewhere. It was gross. The only nice part about the hotel was the pool but that is all. The hotel is falling apart, it is dated and when I complained to the front they refused to change me to another room. The room also didn’t come with coffee and was told by the front receptionist that I had to purchase it from their restaurant. Beware of the people lounging around outside this hotel. I don’t think this is located in a safe area.
Stayed 1 night in Mar 2024