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Dreams Sapphire Resort & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Exterior
NEW Preferred Club Indigo Junior Swim Out Ocean Front King
Outdoor dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa
The price is NZ$563
includes taxes & fees
18 Dec - 19 Dec

Explore the area

Map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    4 min walk
  • Puerto Morelos Beach
    13 min walk
  • Crococun Zoo
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 97 sq m
  • Beach view
  • Sleeps 3
  • 1 Single Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

Highlights

Deck/patio
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 97 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Preferred Club Junior Suite Beach Front Swim Out Double

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Beach Front Swim Out Double

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Beach Front Swim Out King

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Beach Front Swim Out King

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Family Junior Suite Tropical View

Terrace/patio

Preferred Club Family Junior Suite Tropical View

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Family Junior Suite Tropical View

Terrace/patio

Family Junior Suite Tropical View

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
  • 97 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite

Preferred Club Governor Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Deluxe)

Terrace/patio

Junior Suite, 2 Double Beds (Deluxe)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 48 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite Tropical View Double

Terrace/patio

Deluxe Junior Suite Tropical View Double

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Deluxe)

Terrace/patio

Junior Suite, 1 King Bed (Deluxe)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Two-Story Villa

NEW Preferred Club Indigo Two-Story Villa | Terrace/patio

NEW Preferred Club Indigo Two-Story Villa

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 120 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

NEW Preferred Club Indigo Junior Suite Ocean Front Double

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deal of the Day Preferred

Terrace/patio

Deal of the Day Preferred

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out | Terrace/patio

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Suite Tropical View King

Terrace/patio

Deluxe Junior Suite Tropical View King

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

Highlights

Deck/patio
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deal of the Day

Terrace/patio

Deal of the Day

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Ceiling fan
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

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Hot tub
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The price is NZ$768
for 1 night
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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Sapphire Resort & Spa - All Inclusive. Within a 5-minute stroll you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach within a 15-minute walk. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa by Pevonia can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. With 2 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and free water park. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also the convenience of car rentals on site. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Puerto Morelos Beach - 13 min walk - 1.1 km
  • Crococun Zoo - 3 min drive - 2.6 km
  • Puerto Morelos Town Square - 8 min drive - 4.6 km
  • Ojo de Agua Beach - 11 min drive - 4.2 km
  • Petempich Bay - 14 min drive - 9.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Market Cafe - ‬4 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬14 min walk
  • ‪Sports Bar - ‬12 min walk
  • ‪Sensai - ‬9 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor swimming pools
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 488 guestrooms or units
  • 3 levels
  • 14 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 6 bars or lounges
  • 8295 sq ft of conference space
  • 771 sq. m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Dreams Sapphire Resort & Spa - All Inclusive offers 488 accommodations with iPod docking stations and free minibar items. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Dreams Spa by Pevonia has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (8,295 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (112 centimetre high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 14 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on 18 Dec 2024 start from NZ$563.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Dreams Sapphire Resort & Spa - All Inclusive?

Yep, Dreams Sapphire Resort & Spa - All Inclusive is a short 13-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Dreams Sapphire Resort & Spa - All Inclusive?

Yep, Dreams Spa by Pevonia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Sapphire Resort & Spa - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Dreams Sapphire Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Dreams Sapphire Resort & Spa - All Inclusive a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dreams Sapphire Resort & Spa - All Inclusive.

Is Dreams Sapphire Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Sapphire Resort & Spa - All Inclusive is a hit with families.

Does Dreams Sapphire Resort & Spa - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Dreams Sapphire Resort & Spa - All Inclusive?

No, Dreams Sapphire Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Sapphire Resort & Spa - All Inclusive?

Relax with a coldie at the 2 poolside bars or 6 lounge bars, and grab a meal at Dreams Sapphire Resort & Spa - All Inclusive's 7 restaurants.

What time are check-in & check-out at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1028 reviews" "
Rating 8 - Good. 245 out of 1028 reviews" "
Rating 6 - Okay. 149 out of 1028 reviews" "
Rating 4 - Poor. 59 out of 1028 reviews" "
Rating 2 - Terrible. 96 out of 1028 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Arbriana

Travelled with partner
Disliked: Staff & service
Asked to pay my balance with pesos and the guy at the desk took my pesos and never applied this to my stay instead charged me additional on my card.
Stayed 5 nights in Aug 2024

2/10 Terrible

Ana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
My husband's Gucci cap was stolen from the hotel room, and I still waiting for them to pay me back plus I found hair in the bed the room was dirty. We had bad experiences in the Dreams Sapphire Hotel in Mexico
Stayed 6 nights in Aug 2024

10/10 Excellent

MARKESE

Liked: Cleanliness, staff & service, property conditions & facilities
Great 10:10
Stayed 4 nights in Aug 2024

10/10 Excellent

Gurwinder

Liked: Cleanliness, staff & service, property conditions & facilities
awesome experience
Stayed 5 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place staff is very curtious
Stayed 4 nights in Aug 2024

10/10 Excellent

Andres, Edwards

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not a huge difference between regular and preferred. I would have liked to have seen more of a difference to feel like it was worth being preferred
Stayed 6 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with many dining options. The pools are nice and the accommodations were terrific. It has a little water park with a few slides and a cool little ocean front bar. One of its greatest assets are the people that work there, you are always met with a smiling face.
Stayed 7 nights in Aug 2024

6/10 Okay

Daima De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jozef

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort . Friendly staff and great service
Stayed 8 nights in Aug 2024

8/10 Good

Christa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amazing staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Shawn McKay

Liked: Cleanliness, staff & service, property conditions & facilities
This was a dream vacation! Great service, beach, activities and amazing food!! My favorite thing was the bike ride down to the city of Puerto Morelos. It was a great experience. The AC in our room worked great!
Stayed 4 nights in Aug 2024

8/10 Good

Jenna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights , went august 4 2024. Everything was beautiful, perfect weather just hot, lovely views, clean and big swimming pool, the ocean water was decently clean despite some seaweed and clean room. Day one of arriving, was immediately greeted and luggage’s and bag were taken care of by employees. Check in was simple and straightforward. Everybody was kind. Our room was a bit far , you go through a tropical path to get to the room/building. I stayed in building 8 which is far. Luckily we got a tour on a golf cart of the resort and was dropped off to the room as well. Lots of wild animal, like baby lizards, coati , literal cats if u hear meowing, agouti, and tropical birds. Didn’t encounter any aggressive ones, just let be and go ur own way admiring them. Lots of amenities like coffee shops, juice shop, game room, vip bar lounge, club, gym, outdoor game area , outdoor bar , gift shop, and clothing shop. All rooms have AC except for the outdoor areas . Wished the outdoor bar that is in the smack centre of everything had a better cooling system that would’ve made it more enjoyable . If ur planning to drink it , you will get hot easily. There was quite a bit of restaurants but I didn’t get to try all of them because of it being booked up. Ate at world cafe (buffet) majority of the time, barefoot grill by the pool for snack, and blue water grill. Food was good, lots of variety so there is no complaints.
Stayed 4 nights in Aug 2024

8/10 Good

Michelle D

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Travis

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Ricardo, hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy happy with this everything in this hotel , good, drink, services, housekeeping was the best for me and my family.
Stayed 7 nights in Jul 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Maricela

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness
Check is wasn't as smooth as most places. When we arrived to our room and paid for the preferred upgrade we had no additional amenities. On top of that there was no towels no cold beverages and AC never got below 24C. Food was good, Restaurants were randomly closed. Over all work for our family but won't return to this resort.
Stayed 4 nights in Jul 2024

4/10 Poor

Victor

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I recently stayed at this resort, and while the housekeeping, room service, bell boys, and front desk staff were amazing, the management was completely awful. The ladies in the coffee shop were amazing and very friendly. Firstly, you need to make reservations for dinner only to be told it’s first come, first serve when you arrive. The buffet by the pool denied us entry because we weren't in proper attire. A tank top and swimming shorts aren't proper attire for a buffet near the pool? Make it make sense! The bartenders felt entitled, even after receiving a tip. A waiter even told me I had to tip him if I wanted him to bring me a drink. This is definitely not a 5-star resort, and for the price, it was a complete waste of money. Stay away. The rooms smelled like mold, the air conditioning didn’t work, and there were bugs in the room. One of the best experiences was playing with the local cats. The beach water was filthy—I thought an alligator would pop out at any moment. To give some credit to Hyatt, this is seaweed season and they did attempt to clean it everyday. To top it off, my entire family ended up with a bad stomach bug. Another issue is people reserving beach chairs with towels and not showing up until noon. Overall, a very disappointing experience.
Stayed 5 nights in Jul 2024

10/10 Excellent

Aga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 5 nights in Jul 2024

10/10 Excellent

Constance Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at this property were above and beyond amazing! It lacks a little with food options and quality but it wasn’t a deal breaker and we will return. You will get amazing service no matter what, however, if you tip, your service goes next level! These people are so grateful for their tips. I do not think corporate pays them enough for the service they provide.
Stayed 7 nights in Jul 2024

6/10 Okay

Milky

Travelled with family and small children
Can use renovations in some areas
Stayed 6 nights in Jul 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a resort, so we may not be the harshest critics, but we had a wonderful time. The resort was beautiful and the staff members were accommodating and friendly. The food wasn't amazing across the board, but was better than expected, and a few of the dishes we had were delicious. The drinks were plentiful and there was a wide variety of liquor options. There were also plenty of activities happening during the day and nighttime entertainment that, again, exceeded our expectations. We upgraded to Preferred status for part of our stay, which gave us an ocean view and access to a few additional perks, like a private lounge and an adults-only pool. The resort is somewhat secluded, so all the transportation options were expensive when we tried to go off-resort. But Puerto Morelos is a 15-minute drive away ($52 for a round-trip taxi, though they wait for you) and is a cute little town that isn't overly touristy. Overall a great experience, not to mention surprisingly affordable.
Stayed 5 nights in Jul 2024