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Occidental TucancĂșn All Inclusive

3.5 star property
Beach spa retreat, walking distance from Luxury Avenue Shopping Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental TucancĂșn All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Exterior
3 outdoor pools, pool umbrellas, pool loungers
Double Room, Oceanfront
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Gym
    Gym
The price is NZ$392
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    1 min walk
  • Luxury Avenue Shopping Mall
    3 min walk
  • Marlin Beach
    5 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Separate bedroom
  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Private bathroom
  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, Sea View (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Private bathroom
Bathrobes
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Occidental Costa CancĂșn All Inclusive
Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2341)
The price is NZ$466
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Occidental Costa CancĂșn All Inclusive

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Occidental TucancĂșn All Inclusive. You'll be within steps of Luxury Avenue Shopping Mall and within a short 5-minute stroll of Marlin Beach. Highlights at this beachfront property include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at zenserenz can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, MĂ©xico Lindo, serves Mexican cuisine. With 3 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 3.5-property class Zona Hotelera property include La Isla Shopping Mall and Aquaworld.

What's nearby

  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 5 min walk - 0.4 km
  • La Isla Shopping Mall - 14 min walk - 1.2 km
  • Aquaworld - 3 min drive - 2.9 km
  • Delfines Beach - 7 min drive - 6.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • â€ȘLa Veranda - ‬7 min walk
  • â€ȘEl Fish Fritanga - ‬8 min walk
  • â€ȘIlios Restaurant - ‬9 min walk
  • â€Șmb Restaurant - ‬10 min walk
  • â€ȘTaboo Cancun - ‬2 min drive

About this property

Occidental TucancĂșn All Inclusive

Beach spa retreat, walking distance from Luxury Avenue Shopping Mall
Occidental TucancĂșn All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Occidental TucancĂșn All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental TucancĂșn All Inclusive offers 339 air-conditioned accommodations with free minibar items and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • MĂ©xico Lindo

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental TucancĂșn All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental TucancĂșn All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental TucancĂșn Cancun
Occidental TucancĂșn
Occidental TucancĂșn All Inclusive All-inclusive property Cancun
Occidental TucancĂșn All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal TucancĂșn Inclusive i
Occidental TucancĂșn All Inclusive Cancun
Occidental TucancĂșn All Inclusive All-inclusive property
Occidental TucancĂșn All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Occidental TucancĂșn All Inclusive?

Occidental TucancĂșn All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental TucancĂșn All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Occidental TucancĂșn All Inclusive on 24 Nov 2024 start from NZ$385.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental TucancĂșn All Inclusive?

Yep, Occidental TucancĂșn All Inclusive has a free self car park.

Are there any beaches close to Occidental TucancĂșn All Inclusive?

Yep, Occidental TucancĂșn All Inclusive is a short 5-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Occidental TucancĂșn All Inclusive?

Yep, zenserenz is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Occidental TucancĂșn All Inclusive have a pool?

Yep, and guests recommend it! Occidental TucancĂșn All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Occidental TucancĂșn All Inclusive?

Occidental TucancĂșn All Inclusive features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with 24-hour room service and free minibar items.

Is Occidental TucancĂșn All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Occidental TucancĂșn All Inclusive is a hit with families.

Does Occidental TucancĂșn All Inclusive serve breakfast?

You bet, free buffet breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Occidental TucancĂșn All Inclusive?

No, Occidental TucancĂșn All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental TucancĂșn All Inclusive?

Relax with a coldie at the 3 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Occidental TucancĂșn All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Occidental TucancĂșn All Inclusive?

No, pets and service animals are not allowed.

Occidental TucancĂșn All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 519 out of 1385 reviews" "
Rating 8 - Good. 355 out of 1385 reviews" "
Rating 6 - Okay. 261 out of 1385 reviews" "
Rating 4 - Poor. 117 out of 1385 reviews" "
Rating 2 - Terrible. 133 out of 1385 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here. The Staff was great. The hotel rooms are not the newest but we didn't hangout in the room much. The food is average but there are places to eat in walking distance. The view from the hotel to the beach is amazing.
Stayed 5 nights in Aug 2024

6/10 Okay

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms need to be remodeled and food quality needs improvements.
Stayed 2 nights in Aug 2024

6/10 Okay

Vanessa

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Emmanuel, scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were amazing! They made our stay memorable! Thank you so much for being the greatest host and our family had the loveliest time!
Stayed 6 nights in Aug 2024

8/10 Good

Agata Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jun 2024

6/10 Okay

Alex

Travelled with family
The interior common areas were outdated and had noticeably worn-out furniture. The nightly show was just okay at best. At night, the main bar only had one bartender so it was hard to get a drink. The pools were okay and the pool bar drinks were good. The beach and the proximity to things is the reason to stay at this resort. The buffets offered exactly the same choices everyday and they always had an excuse for not getting you a table at one of the three actual restaurants. I guess overall you get what you pay for.
Stayed 6 nights in Aug 2024

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. They had a 24/7 snack bar with great grab and go food. At buffet & Italian restaurant, Some of the food was great, some was average. What I didn’t like was that, We were a party of 6 adults 1 child & we were not able to be seated together at every meal even though there were empty tables. It was a family trip, so we would have loved to share meals together.
Stayed 5 nights in Aug 2024

4/10 Poor

Luiz, Linden

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location
Stayed 4 nights in Aug 2024

8/10 Good

Maria R

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very kind, super clean location. Easy check in and out. After check out we keep our privileges of having drinks and food while we waited for our airport transportation. One of the elevators didn’t work the entire time we stayed. En general good place to stay, very well located (in front of a Soriana, a hospital and a shopping Mall) and the night shows very likable!
Stayed 3 nights in Aug 2024

2/10 Terrible

mehul

Stayed 6 nights in Jul 2024

10/10 Excellent

Leslie K.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing, friendly and always greeted us while passing. Some areas inside where too hot to sit and enjoy the atmosphere.
Stayed 6 nights in Jul 2024

4/10 Poor

Crystal

Stayed 8 nights in Jun 2024

4/10 Poor

Veronica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There was a lot of cockroaches in the villa we stayed, Our air conditioning failed, they cut off the water in the toilets,Thank God everything was fixed but it was a lot of trouble, Apart from that the staff was very friendly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Veronica

Liked: Staff & service
Stayed 6 nights in Jun 2024

2/10 Terrible

Jessica Lyn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time ever visiting Cancun and I was extremely disappointed! I try to keep an open mind when visiting new places, but I just couldn't here.The food was terrible here.The pancakes were very thick and not cooked through, the bacon didn’t even taste like real bacon, the cheeseburger was mushy and didn’t taste like real beef. Luckily, we were able to get help and order Dominos pizza to at least be able to eat during this trip. We ate at the Italian restaurant the first night for dinner (no reservation required) but he food there was terrible as well. We tried to eat there again Saturday night and get plain pasta with garlic or butter sauce but when we arrived, we were told we needed a reservation (We were only told that the Mexican Restaurant and Seafood restaurant required reservations by Miguel when we first arrived) so we were turned away. We were able to acquire a reservation for Mexico Lindo on the last night and surprisingly the food there and the service was great! Our room was only serviced on the second day, but it seems as though only the beds were made. The floors were not swept or mopped; the mini bar was not restocked.The beds were uncomfortable, and the pillows were thin and flat, It was very warm in our building,water in the shower would just go cold and shut off.Work was going on outside the hotel and was being done at midnight in our building and it was loud.It took me a while to save up money for this trip and I feel it was wasted.
Stayed 3 nights in Jul 2024

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 5 nights in Jul 2024

2/10 Terrible

Leeanna

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed in Cancun many times and I like to try a new resort each time. Occidental TucancĂșn has topped it for the worst! I tend to be more open minded while on vacation but it was even hard to do so with this resort! I went with a group of 5 girls to celebrate a 40th birthday and the resort was a disaster! The view was great! Ocean is right there with beautiful blue water! We eventually made the best out of it but we will never go back to occidental tuncun again. I truly hope this review will help someone bc I thought I did my research and clearly I missed something during that! No ac through the property Buffett was small and not a good selection Stayed at an ALL INCLUSIVE & ordered Dominoes. No ac in restaurants Bacon was not “real bacon” more like a wild hog Bartenders were so nice and drinks were always on point Ac in room would not go past 77°. Maintenance said that is normal! Showering? Water will turn off a few times. Toilet stopped flushing. Called maintenance 3 times! Room cleaning service will only give you 1 towel per 3 people in a room. Mini fridge was stocked stocked less and less each day. Bedding was below average. Hard beds. 2 long thin pillows. Rooms are not swept and mopped daily. Prepare for sand to be all over the floor. Trying to sleep? You will hear people yelling and screaming at each other all night! They have 3 restaurants to make reservations at: seafood, Italian and Mexican. Mexican was the best and treated us with respect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mari

Stayed 3 nights in Jul 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service
I don’t like because they close the pool and the access to the beach to early
Stayed 5 nights in Jul 2024

4/10 Poor

Tracy, Joliet

Travelled with family
Disliked: Amenities
Way overpriced for the lousy food, they close the pool and bars to early, the one show not that great. I travel a lot and this has to be the worst place I’ve been. The beach was great. Most staff very nice. Don’t leave your sandals on the beach to walk, mine got stolen.
Stayed 1 night in Jul 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here! If you want decent food for cheap this is the place. All hotels in Cancun seem to be similar for food with the all inclusive so for the price it’s just right. Bell guys are awesome! They are very sweet and helpful.
Stayed 2 nights in May 2024

8/10 Good

Kudret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in this hotel 6 nights and everything in the hotel was good but just the food was almost the same every day and the staff was nice and I saw them working hard keeping this property nice and clean every day. I enjoyed my stay overall.
Stayed 6 nights in Jul 2024