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Park Royal Beach Cancun

3.5 star property
On private beach with 2 outdoor pools, near La Isla Shopping Mall

Photo gallery for Park Royal Beach Cancun

Kayaking
Family Suite with Terrace | View from room
Front of property
Rooftop terrace
2 outdoor pools, pool umbrellas, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • On private beach
  • Pool
  • Breakfast included
  • Housekeeping
The current price is NZ$532
includes taxes & fees
21 Mar - 22 Mar

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Marlin Beach
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Free bottled water
Cable/satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Free bottled water
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Separate bedroom
  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Free bottled water
Cable/satellite channels
Daily housekeeping
  • 36 sq m
  • Sleeps 4

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Private bathroom
Minibar
Free bottled water
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Park Royal Beach Cancun. Within just a 10-minute stroll, you'll find popular attractions like La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and beachside massages. The buffet restaurant, La Veranda, is open for breakfast, lunch and dinner. Ekinox is the hotel's own bar. Spend the day at the private beach and enjoy the on-site gym, kids' club and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free self parking. .You'll be 3.6 km (2.2 mi) from Gaviota Azul Beach and 4.8 km (3 mi) from Iberostar Cancun Golf Course with a stay at this 3.5-property class Zona Hotelera hotel.

What's nearby

  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Cancun Interactive Aquarium - 6 min walk - 0.6 km
  • Marlin Beach - 15 min walk - 1.3 km
  • Cancun Convention Center - 5 min drive - 3.1 km
  • Gaviota Azul Beach - 6 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Azulinda Cafe & Bar - ‬1 min walk

About this property

Park Royal Beach Cancun

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Park Royal Beach Cancun, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 155 guestrooms or units
  • 2 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Frequently asked questions

What is the cancellation policy at Park Royal Beach Cancun?

Park Royal Beach Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Royal Beach Cancun?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Park Royal Beach Cancun on 21 Mar 2025 start from NZ$521.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Royal Beach Cancun?

Yep, Park Royal Beach Cancun has a free self car park.

Are there any beaches close to Park Royal Beach Cancun?

Yep, Park Royal Beach Cancun is a short 16-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball.

Is there a spa on site at Park Royal Beach Cancun?

Yep, there is an onsite spa at Park Royal Beach Cancun. You'll enjoy services like beachside massages.

Does Park Royal Beach Cancun have a pool?

Park Royal Beach Cancun has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Park Royal Beach Cancun have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Park Royal Beach Cancun?

Park Royal Beach Cancun features a private beach, 2 poolside bars and 2 outdoor pools.

Is Park Royal Beach Cancun family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Park Royal Beach Cancun is a hit with families.

Does Park Royal Beach Cancun serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Park Royal Beach Cancun?

No, Park Royal Beach Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at Park Royal Beach Cancun?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Park Royal Beach Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Park Royal Beach Cancun?

No, pets are not allowed.

Park Royal Beach Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1009 reviews
Rating 8 - Good. 275 out of 1009 reviews
Rating 6 - Okay. 176 out of 1009 reviews
Rating 4 - Poor. 122 out of 1009 reviews
Rating 2 - Terrible. 109 out of 1009 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Andre

Stayed 11 nights in Nov 2024

10/10 Excellent

Monica

La atencion de Martha, fue muy servicial y pendiente de nuestras necesidades
Stayed 7 nights in Oct 2024

4/10 Poor

Cesar

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Emmanuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great housekeeping our room was cleaned every day, staff are very polite and attentive over all a great place to stay
Stayed 4 nights in Nov 2024

2/10 Terrible

RAJKUMAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Two good things about this hotel but, many dislikes! I liked the beach area and food options in the cafeteria / restaurants. However, the hotel is very expensive and they charged me extra fees with no notice. I got charged $200 extra for each person in my reservation just so they can be in the room I already paid for. I paid for the family suite which fits 6 people and they told me they will still charge per person staying in the room even though I paid for the room in advance. We talked to the manager and he didn’t solve our issue. The staff has no customer service and they do not explain anything about their hotel’s activities. The staff only promotes the XCARET Park and they insist on giving discounts when we tell them we aren’t interested in that. The plumbing of the resort is loud. The locks on the doors don’t close properly either. Some light switches don’t work. The front door hotel lobby workers don’t open the doors for you even though they stand next to the doors to open them. The hotel doesn’t provide refunds for their mistakes!
Stayed 2 nights in Nov 2024

8/10 Good

Rosalinda

Travelled with family
Liked: Staff & service, amenities
Park Royal has a really nice outdoor setting and rooms,family oriented. Bathrooms need to be updated
Stayed 5 nights in Nov 2024

4/10 Poor

Galia

Stayed 8 nights in Oct 2024

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, amenities
Housekeeping was not great! Toilets were not cleaned.
Stayed 4 nights in Nov 2024

8/10 Good

Sarah

Stayed 3 nights in Oct 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was one of the cleanest we've been to. Typical swim up bars have slime/mold but this one was CLEAN. THE entire resort was. Staff was superb and provided everything we needed. Buffet was average, not mind blowing but you will never go hungry. Enjoyed the restaurants. My only complaint was the bars each had a drink menu on the resort app. Multiple times they didnt know the drink or have the ingredients... so either fixing that or removing the menu would be good. Overall enjoyed our stay
Stayed 3 nights in Nov 2024

4/10 Poor

RAUL

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Almost Everyone in my party got food poisoning and the front desk staff does not know customer service. How ever the bartender Mario was amazing and caring! He was the only one who gave us excellent service. Sadly would not stay here again.
Stayed 4 nights in Nov 2024

6/10 Okay

Cecily A, Humble

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food is not good at any of the restaurants. The liquor was cheap qualiry. The staff was amazing though. Our best meal was at McDonald's across the street at mall. The all inclusive is not worth it.
Stayed 8 nights in Nov 2024

10/10 Excellent

Steven J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Staff was friendly and helpful. Rooftop bar was cool. The ala carte restaurants were great! Buffet could use some different rotation of food and bacon for breakfast. Loved it here, would definitely come back.
Stayed 6 nights in Nov 2024

8/10 Good

Jan

Stayed 4 nights in Oct 2024

4/10 Poor

Darren

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The food was terrible and only 1 elevator was working for the whole hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Charles, Farmville

Travelled with partner
Liked: Cleanliness, staff & service
Check in was easy and fast. Room was ready early. Information about resort as not really given at check in. No map available. Had to scan with phone to get information. Room was a little dated. Buffet restaurant was really bad. Food looked horrible and looked like it had been sitting there for hours. Pescador restaurant was good and service was excellent. Italian restaurant was good and again service was excellent. We were only there for .one night as we had reservations at the resort adjacent too for 8 nights. This is not adult only and has many children at the resort. However they have an adult area and it is adequate. The location of the resort is excellent. There is a rooftop bar that has an excellent view and good bar service.
Stayed 1 night in Nov 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The waiter in the buffet, Gregorio...amazing. I absolutely adore him and he made my stay special. Had amazing service from him. The staff was nice, not a lot of water pressure in the showers so the sand and salt from the beach is hard to wash off. Needs more informational brochures there isn't a lot of information about what to do/ what not to do and what is there to do. Just felt kinda lost sometimes. Overall I would most likely return.
Stayed 6 nights in Nov 2024

4/10 Poor

Sarah Sue

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. Our hotel room smelled moldy, we checked out before being there 24 hours and were charged over $700 for one night. Our room flooded and they did nothing
Stayed 5 nights in Oct 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I overall liked the resort, except the annoying part with the drinking water. If you are thirsty in the middle of the night, you have to leave your for water, unless you want to drink the cola. I’m totally for opting out of plastic, but there be a solution for someone like me who didn’t even bring a water bottle to reuse. Also, the food at lunch and dinner wasn’t really the best.
Stayed 7 nights in Oct 2024

8/10 Good

Tasfia Y

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Irina

Liked: Property conditions & facilities
Stayed 9 nights in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Oct 2024

10/10 Excellent

Almher Jhan

Stayed 5 nights in Aug 2024

8/10 Good

Sarah Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Simple, small resort. Convenient location
Stayed 4 nights in Oct 2024