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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property
Adults-only beachfront resort
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
Sundeck
Aerial view
Deluxe Suite Garden View | City view
Premium Suite Ocean or Garden View with Whirlpool bath

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    1 min walk
  • Isla Mujeres Cemetery
    2 min walk
  • Cocal Beach
    2 min walk
  • Isla Mujeres, Quintana Roo (ISJ)
    3 min drive

Room options

View all photos for Premium Suite Ocean or Garden View with Whirlpool bath

Premium Suite Ocean or Garden View with Whirlpool bath

Premium Suite Ocean or Garden View with Whirlpool bath

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

Highlights

Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area

Deluxe Suite Garden View

Highlights

Balcony
Air conditioning
Minibar (some free items)
Plasma TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Double Suite Luxury

Bathroom

Double Suite Luxury

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

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About the area

Isla Mujeres

A luxury stay in Isla Mujeres awaits you at Privilege Aluxes Isla Mujeres Adults Only. Within a short 5-minute stroll, you'll find North Beach and Miguel Hidalgo. Highlights at this beachfront resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Mystique can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The restaurant, Satay, serves Asian cuisine and is open for dinner. Pool bar & snacks is the resort's own bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 hot tubs and gym. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 4.5-property class Centro - Supmza 001 resort, you'll be 0.2 km (0.1 mi) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3.7 km (2.3 mi) from Crayola House.
View more Resorts in Isla MujeresOpens in a new window

What's nearby

  • North Beach - 1 min walk - 0.1 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.3 km
  • Isla Mujeres Ferry Terminal - 7 min walk - 0.6 km
  • Dolphin Discovery - 9 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 116 min drive

Restaurants

  • ‪La Playita Restaurant Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

  • 124 guestrooms or units
  • 5 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Frequently asked questions

What is the cancellation policy at Privilege Aluxes Isla Mujeres Adults Only?

Privilege Aluxes Isla Mujeres Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Privilege Aluxes Isla Mujeres Adults Only?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Privilege Aluxes Isla Mujeres Adults Only on 26 Nov 2024 start from NZ$385.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Privilege Aluxes Isla Mujeres Adults Only?

Yep, Privilege Aluxes Isla Mujeres Adults Only is a short 1-minute walk from North Beach. Fun beach activities include snorkelling, scuba diving and sailing.

Is there a spa on site at Privilege Aluxes Isla Mujeres Adults Only?

Yep, Mystique is available for guests. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Privilege Aluxes Isla Mujeres Adults Only have a pool?

Yep, and guests recommend it! Privilege Aluxes Isla Mujeres Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Privilege Aluxes Isla Mujeres Adults Only have a waterslide?

No, there is no waterslide at Privilege Aluxes Isla Mujeres Adults Only, but Garrafon Natural Reef Park is a short 19-minute walk away.

What luxury perks are available at Privilege Aluxes Isla Mujeres Adults Only?

Privilege Aluxes Isla Mujeres Adults Only features 2 outdoor pools, 3 hot tubs and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Privilege Aluxes Isla Mujeres Adults Only a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Privilege Aluxes Isla Mujeres Adults Only.

Is Privilege Aluxes Isla Mujeres Adults Only family-friendly?

No, Privilege Aluxes Isla Mujeres Adults Only is an adults-only property.

Does Privilege Aluxes Isla Mujeres Adults Only serve breakfast?

Yep, guests highly rate the free buffet brekkie here! Available daily from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Privilege Aluxes Isla Mujeres Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Privilege Aluxes Isla Mujeres Adults Only?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Privilege Aluxes Isla Mujeres Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Privilege Aluxes Isla Mujeres Adults Only?

No, pets and service animals are not allowed.

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1051 reviews" "
Rating 8 - Good. 231 out of 1051 reviews" "
Rating 6 - Okay. 72 out of 1051 reviews" "
Rating 4 - Poor. 29 out of 1051 reviews" "
Rating 2 - Terrible. 32 out of 1051 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort option for those wanting a one-stop shop. It is in the middle of the hustle and bustle of the north part of the island, so in walking distance to beaches and other fun stuff. The concierge and hotel staff are very helpful and their breakfast buffet and staff we're a delight. The woman who checked us in was a bit off, and made us feel a little awkward at first but that was are only interaction with her, everyone else was great. Would defintiely come back here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Resort was amazing. Food at the resort was hit or miss. Some food items were great but a lot were not good. Our stay was great overall.
Stayed 4 nights in Aug 2024

10/10 Excellent

David Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!
Stayed 4 nights in Aug 2024

6/10 Okay

maria

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came to Isla for a wedding. Not sure why folks rag on this hotel. It was perfect. It's not flashy- but valuewise. Well worth it.
Stayed 6 nights in Jun 2024

6/10 Okay

LaAshley

Travelled with family
Disliked: Staff & service
Some and most staff were rude and unwelcoming unlike my first initial stay, not helpful or willing. Things have definitely changed since my first stay, will definitely visit the island again just not stay at this particular resort.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Atencion del personal exelente, playas exelentes lo unico malo hidromasajes muy mal ubicado y los inodoros no funcionaban bien
Stayed 3 nights in Aug 2024

2/10 Terrible

Micheal Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - well maintained and comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Amanda Kay kay, rockwall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a nice and relaxing time.
Stayed 3 nights in Aug 2024

2/10 Terrible

Noemi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Most of the staff where rude and annoyed when we had questions about the resort.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love privilege, will be back soon
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localización y área de playa excelentes.
Tras algunos "malentendidos" iniciales, Arturo (el director) y Fran (perdón, no recuerdo el cargo) estuvieron muy atentos y solícitos para que nuestra estancia en el hotel terminara siendo muy grata. La localización del hotel y el área de las palapas y tumbonas de la playa es de lo mejor (me gustaría resaltar el encomiable trabajo del personal de ese área). Por ponerle un pero, el incordio de tener que pedir, esperar y firmar el ticket cada vez que consumes algo en alguno de los restaurantes (aunque vayas con el paquete "Todo incluido" y no tengas que pagar nada).
Stayed 8 nights in Jul 2024

10/10 Excellent

GILBERTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PA is a great place because of its updated buildings and GREAT food. The staff is very attentive and welcoming. This place is an upscale type of Bed and Breakfast but we did the All Inclusive and did not regret it. Our goal was to enjoy the resort and just relax since it was our Anniversary and 1st trip to Isla Mujeres.
Stayed 6 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2024

8/10 Good

Steve

Stayed 6 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the beach was apart of the hotel property.
Stayed 5 nights in Jul 2024

10/10 Excellent

Quintin Wayne, Lago Vista

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great! Warm pool
Stayed 4 nights in Jul 2024

10/10 Excellent

Xochitl, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! The beach service requires more attention.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was Adults Only. The Beach is beautiful and the hotel is convenient to so many fun, walkable places. The staff was great, Isela was very attentive and friendly and made our stay enjoyable. We've stayed on Isla four times at other hotels and we will definitely stay here again. They had golf carts available at the hotel which was nice. We upgraded to a larger suite and the room was beautiful and very large with a jacuzzi tub on the balacony.
Stayed 7 nights in Jul 2024

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are the friendliest I have ever had. The hotel is beautiful and very convenient to the best beaches.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with Privilege after staying at other AI resorts. The food was excellent, the staff were helpful and friendly, and the place was clean and updated. It was just the right size , more of a boutique hotel which we loved. It was also walkable to the ferry and downtown. We will definitely be back!
Stayed 5 nights in Jul 2024