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Real Inn Cancún

4.0 star property
Upscale eco-certified hotel, walk to Langosta Beach

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Photo gallery for Real Inn Cancún

Outdoor pool, pool loungers
Exterior
Master Suite Vista a la Laguna | View from room
Breakfast, lunch, dinner served; international cuisine, pool views
Lobby
Reviews
7.6

Good

Popular amenities

  • Pool
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationLangosta Beach3 min walk
  • Popular LocationTortuga Beach12 min walk
  • Popular LocationLa Isla Shopping Mall8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)27 min drive

Room options

View all photos for Ejecutiva Matrimonial Vista a la Laguna

Premium bedding, in-room safe, desk, blackout curtains

Ejecutiva Matrimonial Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Lagoon view
  • Sleeps 2

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna | View from room

Master Suite Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

View from room

Deluxe Dos Camas Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

View from room

Deluxe Dos Camas Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Vista Boulevard Desayuno Solo Adultos

View from room

Deluxe King Vista Boulevard Desayuno Solo Adultos

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Vista a la Laguna

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Doble Vista Boulevard Desayuno Solo Adultos

View from room

Deluxe Doble Vista Boulevard Desayuno Solo Adultos

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ejecutiva Matrimonial Vista al Boulevard

Premium bedding, in-room safe, desk, blackout curtains

Ejecutiva Matrimonial Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista al Boulevard

View from room

Deluxe King Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3

View all photos for Deluxe Doble Vista Laguna Desayuno Solo Adultos

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Doble Vista Laguna Desayuno Solo Adultos

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Vista Laguna Desayuno Solo Adultos

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Vista Laguna Desayuno Solo Adultos

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

At Real Inn Cancún you'll be within just a 5-minute stroll of Langosta Beach and within 15 minutes of Tortuga Beach. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Stock Cafe, serves international cuisine and is open for breakfast, lunch and dinner. Pool Bar is the hotel's own bar. Enjoy the gym and pool loungers. Business travelers can take advantage of 3 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 11 AM. .With a stay at this 4-property class Zona Hotelera hotel, you'll be 1.5 km (1 mi) from Teatro de Cancún and 3.8 km (2.4 mi) from UltraMar Ferry Terminal.

What's nearby

  • Langosta Beach - 3 min walk
  • Tortuga Beach - 12 min walk
  • Puerto Cancun Marina Town Center - 4 min drive
  • Cancun Convention Center - 5 min drive
  • La Isla Shopping Mall - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Las Olas - ‬8 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Sport Bar - ‬7 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Silk City - ‬7 min walk

About this property

Real Inn Cancún

Upscale eco-certified hotel, walk to Langosta Beach
Real Inn Cancún offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Real Inn Cancún. Free self parking is available.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Real Inn Cancún offers 160 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Building
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real Inn Cancún

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 290 for adults and from MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Frequently asked questions

What is the cancellation policy at Real Inn Cancún?

Real Inn Cancún offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Real Inn Cancún?

As of 3 Jul 2024, prices found for a 1-night stay for 2 adults at Real Inn Cancún on 4 Jul 2024 start from NZ$126.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Real Inn Cancún?

Yep, Real Inn Cancún has a free self car park.

Are there any beaches close to Real Inn Cancún?

Yep, Real Inn Cancún is a short 3-minute walk from Langosta Beach.

Does Real Inn Cancún have a pool?

Yep, and guests recommend it! Real Inn Cancún has a pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Real Inn Cancún a romantic place to stay?

Poolside dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Real Inn Cancún.

Does Real Inn Cancún serve breakfast?

Yeah, full brekkie is on offer daily from 6 AM to 11 AM.

Is there a free airport shuttle available at Real Inn Cancún?

No, Real Inn Cancún does not offer an airport shuttle service.

Is there a bar or restaurant at Real Inn Cancún?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Real Inn Cancún?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Real Inn Cancún?

No, pets and service animals are not allowed.

Real Inn Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1000 reviews" "
Rating 8 - Good. 258 out of 1000 reviews" "
Rating 6 - Okay. 157 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 112 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jordan, Seattle

Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Low cost hotel for a reason. The staff did not feel helpful, shower did not work, and overall was a tough experience after long day of travel. Good value for the location and amenities though, just be aware of the lack of service and room quality.
Stayed 1 night in Apr 2024

6/10 Okay

Skytia, romulus

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Real inn Cancun was very clean only. There was no warm water in the sink to wash hands. The staff really didn’t want to help with anything. You can not check in early. House keeper tried to charge for cleaning stay over. Was not satisfied or felt welcome.
Stayed 3 nights in Mar 2024

4/10 Poor

Asem

Disliked: Staff & service
Not all the staff were friendly, especially the ones at front desk. It was all about money. When I asked a question, they seemed to be not very willing to answer. I was told through Expedia, that I have a VIP access to the hotel, I got nothing related to that. The location is in the middle between Cancun downtown and the hotel zone, there is nothing around it, except a public beach across the street.
Stayed 8 nights in Mar 2024

4/10 Poor

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very average property. Definitely would not rate as 4 star. 1 restaurant - food is below average and overpriced. Staff not really engaged. Would not stay here again.
Stayed 1 night in Mar 2024

4/10 Poor

Parul

Disliked: Cleanliness, property conditions & facilities
Property was not much clean especially swimming pool. Staff is friendly but limitation of language is there as they don’t understand english.
Stayed 4 nights in Mar 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for my short stay
This hotel has a nice setup right off the kulkulcan Blvd. I needed a one night stay and i enjoyed the quick walk to the pool. I had a 5th floor view over the road to sea the beautiful waters to Isla Mujeres. I didnt like the road sounds but i had my own fan which helped dampen it. Overall rhe staff were very nice and helpful.
Stayed 1 night in Mar 2024

2/10 Terrible

Bronte

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Juan Carlos

Stayed 2 nights in Feb 2024

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
The stay was very comfortable! For the price and location it’s a nice place to stay if you like some peace and quiet, but access to the beach and other restaurants. The bus stop is a short walk away and the staff is very friendly and accommodating. If you get the city view, the noise is loud so be prepared for that, but with the AC running it gets drowned out.
Stayed 4 nights in Mar 2024

10/10 Excellent

shahira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees they were real professional
Stayed 6 nights in Mar 2024

4/10 Poor

Salem Kamel

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff was not that welcoming in addition to avoiding eye contact during hotel procedures. Then, the a.c made a weird noise so we had difficulty to sleep during the night. I have to admit that we managed to sleep well and that they fix it the next day, however that night the a.c. didn't work at all. I called the receptionist and they informed me that they don't have a technician at the moment, hence the next day will be fixed. The technician never came. In addition, I asked for the daily bottles of water that they supposed to bring during cleaning. The receptionist sent someone, good for now. The next day (again) I called the receptionist and she informed me that the housekeeper already brought the bottles of water (which is not correct) so that if I want another one, there will be an additional fee of 80 pesos (5 $). On other hand, the room and view was amazing and breakfast was delicious. The pool was splendid. In conclusion, staff would need a better communication and problem solving skills.
Stayed 7 nights in Mar 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers of the property unlocked our door and entered our room at 2am. Terrified. The property is old and run down.
Stayed 3 nights in Feb 2024

8/10 Good

Marc Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture in the room was a bit dated but overall it was a pleasant experience.
Stayed 9 nights in Mar 2024

6/10 Okay

Bonnie

Stayed 3 nights in Mar 2024

6/10 Okay

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I liked how friendly most of the staff was, liked the rooms and the pool and everything to do in the area. I didnt like the cleanliness of the room, before i moved a room my room looked like no one changed the sheets or washed the shower and shower head. I had to change room because of noise that was coming from above my room and they charged me for it. Overall it was an average experience, nothing too special.
Stayed 6 nights in Mar 2024

6/10 Okay

John

Travelled with group
Room not the cleanest. Some staff very helpful, others really not
Stayed 1 night in Mar 2024

2/10 Terrible

Felice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water damaging the love room and the room was super small
Stayed 10 nights in Jan 2024

8/10 Good

Mouhcine, Murfreesboro

Travelled with family
Liked: Amenities, property conditions & facilities
I like this hotel the stuff front disc housekeeper ...everything was good
Stayed 3 nights in Mar 2024

2/10 Terrible

Rhonda

Stayed 14 nights in Feb 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quick check in and out, free parking
We stayed at Real Inn from Mar 1-5, 2024. Overall good experience. We were happy to get a room with lagoon view on 6th floor. Playa Langosta, one of the most beautiful beaches, was in walking distance. Staffs were friendly. A microwave and a fridge would make our stay more comfortable.
Stayed 4 nights in Mar 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The towels we had put on the floor were not picked up they were just put on the stool. We were in room 308and we didn’t have barely any water . Was not hot. Door on the shower didn’t close properly and opened automatically it squeaked.
Stayed 3 nights in Mar 2024

8/10 Good

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

YURY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest Review: What we liked-amenities were all great-pool/outside area was very clean & great to relax/lounge around during down time. Lobby was clean/organized as was the bathroom. Lobby cafe had starbucks coffee. The front desk staff was very helpful/professional.They do offer a free service of storing luggage in backroom should we have wanted to go to the beach before checking in (they dont allow early check-in). The room itself was spacious and had a balcony to dry wet clothes overnight. The AC in the room can be controlled or turned off. The bed was comfortable. Location wise the hotel sits too far to walk to the main hotel area however there is a bus stop right in front of the hotel in both directions where you can take a $0.71USD bus ride to the main hotel area or any of the many beaches. The same bus takes you back to the hotel, even late at night. Uber is also an option Last but not least the price to stay here is very fair compared to other hotels in the area. Most of the hotels right on the beach are all-inclusive resorts that charge a lot of $$$, which does make sense if you plan on staying in a single location & not eat/drink outside the hotel or explore outside of cancun. What we didnt like: Shower water pressure was extremely low, we showered each night with water pretty much dripping from the showerhead (warm water at least). the toilet flushed poorly, but not a big deal. Overall: Great place to stay if you're looking to travel Cancun & save $$!