Hotel Riu Palace Kukulkan - Adults Only (Cancun, MEX): Reviews & Deals

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Elegant adults-only hotel on the beach

Dates

December 2024

January 2025

4 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Spa

Room service

Explore the area

Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

Kukulcan Plaza Shopping Mall
4 min walk
Marlin Beach
5 min walk
Hotel Zone Beaches
5 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)
22 min drive

Room options

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

40 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Junior Suite (E)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | E)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

39 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

59 sq m
Sleeps 2
1 King Bed

Junior Suite, Ocean View (Elite Club | C)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

40 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (U)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | C)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

60 sq m
Sleeps 2
1 King Bed

Junior Suite (L)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

39 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Vista Mar (M)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Front Elite Club -L)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

39 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Hairdryer

Sleeps 2
1 King Bed

Junior Suite, Partial Sea View (L)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

39 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

39 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club - L)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

40 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club - L)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

60 sq m
Sleeps 2
1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (U)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CAN)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CAN)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite, Sea View (B2C-CAN)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View Elite Club (U)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (B2C-CAN)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | B2C-CAN)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 2
1 King Bed

Junior Suite (U)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (M)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (M)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

60 sq m
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (C)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Hairdryer

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (M)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (C)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Hairdryer

39 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

Private bathroom

Sleeps 3
2 Double Beds OR 1 King Bed

Suite Ocean View Elite Club (U)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

60 sq m
Sleeps 2
1 King Bed

Junior Suite, Oceanfront (Elite Club | E)

Highlights

Balcony

Air conditioning

Club Lounge

Flat-screen TV

Blackout curtains

Ceiling fan

Rainfall showerhead

Hairdryer

39 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Hairdryer

Sleeps 3
2 Double Beds

Junior Suite (C)

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Separate bedroom

Rainfall showerhead

Hairdryer

40 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

5 Dec - 6 Dec

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

Cancun

A luxury stay in Cancun awaits you at Hotel Riu Palace Kukulkan - Adults Only. Within just a 10-minute stroll, you'll find popular attractions like La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Highlights at this all-inclusive hotel include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and aromatherapy along with access to the steam room. With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site pool loungers and lifeguards on site. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera hotel include Forum Beach and Cancun Convention Center.

What's nearby

Marlin Beach - 5 min walk - 0.5 km
Cancun Interactive Aquarium - 7 min walk - 0.6 km
La Isla Shopping Mall - 7 min walk - 0.6 km
Chac Mool Beach - 5 min drive - 3.2 km
Cancun Convention Center - 6 min drive - 3.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

‪Duna Pool Bar - ‬7 min walk
‪El Fish Fritanga - ‬6 min walk
‪Cambalache - ‬6 min walk
‪Starbucks - ‬7 min walk
‪mb Restaurant - ‬3 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only

Elegant adults-only hotel on the beach

Hotel Riu Palace Kukulkan - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Kukulkan - Adults Only offers its guests 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

The luxury Hotel Riu Palace Kukulkan - Adults Only also features barbecue grills, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun hotel.

1 building

428 guestrooms or units

12 levels

6 dining venues

4 bars or lounges

Built in 2022

Buffet breakfast (free)

Deli

Beach lounge chairs

Towels for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Self-service laundry

Front desk (24 hours)

Concierge

Corner/local shop

Garden

BBQ grill(s)

Beauty salon

Lift

Smoking in designated areas

Swim-up bar

Hotel Riu Palace Kukulkan - Adults Only offers 428 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)

Outdoors

Barbecue grill
Beach loungers
Beach towels
Garden
On the beach
Outdoor entertainment area
Pool loungers
Pool umbrellas

Full-service spa

Aromatherapy
Body wraps
Massage
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
12 floors
Art Deco architecture
At least 80% lighting from LEDs
Built in 2022
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided

Entertainment

55-inch flat-screen TV with satellite channels

Food and drink

24-hour room service
Minibar

Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Kukulkan - Adults Only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Latino

Riu Kukulkan Cancun

Hotel Riu Palace Kukulkan - Adults Only Hotel

Riu Palace Kukulkan Adults Only All Inclusive

Hotel Riu Palace Kukulkan - Adults Only Cancun

Hotel Riu Palace Kukulkan Adults Only All Inclusive

Hotel Riu Palace Kukulkan - Adults Only Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Kukulkan - Adults Only?

Hotel Riu Palace Kukulkan - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Kukulkan - Adults Only?

Yep, Hotel Riu Palace Kukulkan - Adults Only has a free self car park.

Are there any beaches close to Hotel Riu Palace Kukulkan - Adults Only?

Yep, Hotel Riu Palace Kukulkan - Adults Only is a short 5-minute walk from Hotel Zone Beaches.

Is there a spa on site at Hotel Riu Palace Kukulkan - Adults Only?

Yep, there is an onsite spa at Hotel Riu Palace Kukulkan - Adults Only. You'll enjoy services like body wraps.

Does Hotel Riu Palace Kukulkan - Adults Only have a pool?

Yep, and guests love it! Hotel Riu Palace Kukulkan - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Riu Palace Kukulkan - Adults Only?

Hotel Riu Palace Kukulkan - Adults Only features 4 outdoor pools, a full-service spa and 6 restaurants.

What makes Hotel Riu Palace Kukulkan - Adults Only a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Kukulkan - Adults Only.

Is Hotel Riu Palace Kukulkan - Adults Only family-friendly?

No, Hotel Riu Palace Kukulkan - Adults Only is an adults-only property.

Does Hotel Riu Palace Kukulkan - Adults Only serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Kukulkan - Adults Only?

No, Hotel Riu Palace Kukulkan - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Kukulkan - Adults Only?

Yep, Hotel Riu Palace Kukulkan - Adults Only has 6 restaurants.

What time are check-in & check-out at Hotel Riu Palace Kukulkan - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Kukulkan - Adults Only?

No, pets and service animals are not allowed.

Hotel Riu Palace Kukulkan - Adults Only Reviews

9.0

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Christopher

Travelled with partner

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice clean place. Staff was always out cleaning and repairing things early every day. Food was so so.

Stayed 4 nights in Aug 2024

8/10 Good

Louretha

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a beautiful resort that's new and well kept. The reason for the four stars is because of the terrible food. I do not want to go to Mexico and be served hot dogs, hamburgers, and hot wings. There wasn't a lot of Mexican authentic food and I was very disappointed. The elite club restaurant and steakhouse were good but only open for dinner. I would not return based solely on the dining experience.

Stayed 3 nights in Aug 2024

10/10 Excellent

maria

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are amazing and the food excellent. The room always clean and very new

Stayed 4 nights in Jul 2024

10/10 Excellent

Brian

Travelled with partner

23 Aug 2024

Liked: Amenities

What a beautiful hotel. It’s excellent. Beautiful beach. The lounge bar could be a little more cosier. The entertainment is just ok. Food and buffet are excellent.

Stayed 5 nights in Aug 2024

6/10 Okay

Lissette

Travelled with partner

23 Aug 2024

Liked: Cleanliness

Disliked: Amenities

Food lacks flavor. Buffet food is basic. No variety as in other Riu properties I’ve stayed at. Pools are extremely warm, one of them felt like a hot tub. They lack evening entertainment. Daily entertainment is at another Riu which they offer free transportation to but why would I want to go somewhere else?

Stayed 7 nights in Aug 2024

10/10 Excellent

Tony

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Safe & good food

Stayed 4 nights in Aug 2024

10/10 Excellent

Donald

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding quality and considerate staff

Stayed 4 nights in Aug 2024

10/10 Excellent

Brigette

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a beautiful property. The food was amazing. We would get up and go have their breakfast buffet every morning. It was also convenient when we wanted to go to one of the other sister properties theme night parties Kukulkan would have transportation every 15 min to take us there. We loved our stay here at Kukulkan and would definitely stay there again if we ever visit Cancun another time.

Stayed 5 nights in Aug 2024

6/10 Okay

Amy

Travelled with group

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good choice to be in bed by 10

The facilities are nice, but the whole place shuts down at 10pm. So you would have to go elsewhere for any kind of nightlife.

Stayed 5 nights in Aug 2024

10/10 Excellent

Courtney

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Yazmin

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Aug 2024

10/10 Excellent

Emilia

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

❤️❤️

Stayed 7 nights in Aug 2024

10/10 Excellent

Marjan

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hospitality of Riu services is incomparable! 24 hours of service everywhere you go with no hesitations! It was a pleasurable stay, with incredible views and lovely food.

Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The restaurants had wonderful selections. Beautiful manicured grounds and the staff was extremely attentive. We will be returning♥️

Stayed 4 nights in Aug 2024

8/10 Good

Keith

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Andreia De Freitas

Travelled with partner

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and the staff were great! The only issue we had was that the pools were way too hot and not enjoyable. They should consider topping off the pools with cold water at night. The food was great and buffet had lots of options.

Stayed 4 nights in Aug 2024

10/10 Excellent

Reshida, Upper Marlboro

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Solo traveler. Had an amazing time. Everything from the room accommodations to the assistance of the staff throughout the hotel, to the all you can eat buffet was great. Also the ladies in the Renova Spa were absolutely wonderful. I am so looking to returning.

Stayed 3 nights in Aug 2024

10/10 Excellent

Shraina

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Walter, Durham

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing staff, food and hotel!!!

Stayed 7 nights in Aug 2024

10/10 Excellent

KELVIN, CHICAGO

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this property, it is very well maintained.

Stayed 4 nights in Aug 2024

2/10 Terrible

TaKeeya

20 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Cesar

Travelled with group

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

10/10 Excellent

Terrell

19 Aug 2024

Stayed 4 nights in Jun 2024

10/10 Excellent

Burcak

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good! My only complaint is the beach towel card concept and the fact that pools closes too early at 7 pm!

Stayed 8 nights in Aug 2024

10/10 Excellent

Norlis

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was perfect

Stayed 4 nights in Aug 2024

Hotel Riu Palace Kukulkan - Adults Only

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only

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View all photos for Junior Suite Ocean View Elite Club (M)

Junior Suite Ocean View Elite Club (M)

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View all photos for Junior Suite (E)

Junior Suite (E)

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View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

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View all photos for Junior Suite, Partial Ocean View (E)

Junior Suite, Partial Ocean View (E)

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View all photos for Junior Suite, Ocean View (Elite Club | E)

Junior Suite, Ocean View (Elite Club | E)

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View all photos for Junior Suite, Ocean View (E)

Junior Suite, Ocean View (E)

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View all photos for Suite, Ocean View (Elite Club | E)

Suite, Ocean View (Elite Club | E)

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View all photos for Junior Suite, Ocean View (Elite Club | C)

Junior Suite, Ocean View (Elite Club | C)

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View all photos for Junior Suite, Partial Ocean View (U)

Junior Suite, Partial Ocean View (U)

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View all photos for Suite, Ocean View (Elite Club | C)

Suite, Ocean View (Elite Club | C)

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View all photos for Junior Suite (L)

Junior Suite (L)

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View all photos for Junior Suite Vista Mar (M)

Junior Suite Vista Mar (M)

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View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Junior Suite, Oceanfront (Front Elite Club -L)

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View all photos for Suite, Ocean View (Elite Club, B2C-US)

Suite, Ocean View (Elite Club, B2C-US)

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View all photos for Junior Suite, Partial Sea View (L)

Junior Suite, Partial Sea View (L)

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View all photos for Junior Suite, Sea View (L)

Junior Suite, Sea View (L)

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View all photos for Junior Suite, Ocean View (Elite Club - L)

Junior Suite, Ocean View (Elite Club - L)

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View all photos for Suite, Ocean View (Elite Club - L)

Suite, Ocean View (Elite Club - L)

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View all photos for Junior Suite (B2C-US)

Junior Suite (B2C-US)

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View all photos for Junior Suite Ocean Front Elite Club (U)

Junior Suite Ocean Front Elite Club (U)

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View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Junior Suite, Oceanfront (Elite Club, B2C-US)

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View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

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View all photos for Junior Suite (B2C-CAN)

Junior Suite (B2C-CAN)

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View all photos for Junior Suite, Ocean View (Elite Club | B2C-CAN)

Junior Suite, Ocean View (Elite Club | B2C-CAN)

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View all photos for Junior Suite, Sea View (B2C-CAN)