Sandos Cancún All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
Lobby
On the beach, white sand, free beach cabanas, sun-loungers
3 outdoor pools, pool umbrellas, pool loungers
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
The current price is NZ$738
includes taxes & fees
24 Mar - 25 Mar

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min drive‬
  • El Rey Ruins
    ‪5 min drive‬
  • Delfines Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Laguna suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe room

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Pillow-top bed
Blackout curtains
Bathrobes
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Sandos Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Balcony Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Pillow-top bed
Blackout curtains
  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at Sandos Cancún All Inclusive - Adults Only. You'll be 2.4 km (1.5 mi) from La Isla Shopping Mall and 3.9 km (2.4 mi) from Delfines Beach. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and 2 bars/lounges. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, Zango Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and Turkish bath/hammam. 6254 square feet (581 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Zona Hotelera property include El Rey Ruins and Cancun Convention Center.

What's nearby

  • Aquaworld - 14 min walk - 1.2 km
  • La Isla Shopping Mall - 3 min drive - 2.3 km
  • El Rey Ruins - 5 min drive - 4.2 km
  • Delfines Beach - 6 min drive - 5.1 km
  • Cancun Convention Center - 7 min drive - 5.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Adults-only beachfront property with 3 outdoor pools
Sandos Cancún All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Cool off in one of the 3 outdoor swimming pools at Sandos Cancún All Inclusive - Adults Only, and enjoy amenities such as a health club and a hot tub.

Free breakfast is available daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a garden and a terrace. Self parking is free. A complete renovation of Sandos Cancún All Inclusive - Adults Only was completed in 2017.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 213 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6254 sq ft of conference space
  • 581 sq. m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sandos Cancún All Inclusive - Adults Only offers 213 accommodations with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,254 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandos Cancún All Inclusive - Adults Only

Children and extra beds

  • This property welcomes adults only.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Is parking available at Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only has a free self car park.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on 24 Mar 2025 start from NZ$737.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sandos Cancún All Inclusive - Adults Only?

Yep, Sandos Cancún All Inclusive - Adults Only is a short 4-minute walk from Ballenas Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Sandos Cancún All Inclusive - Adults Only?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yep, and guests love it! Sandos Cancún All Inclusive - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools, a Turkish bath and a health club. All guestrooms come with pillowtop beds, 24-hour room service and free minibar items.

What makes Sandos Cancún All Inclusive - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Sandos Cancún All Inclusive - Adults Only.

Is Sandos Cancún All Inclusive - Adults Only family-friendly?

No, Sandos Cancún All Inclusive - Adults Only is an adults-only property.

Does Sandos Cancún All Inclusive - Adults Only serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sandos Cancún All Inclusive - Adults Only?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sandos Cancún All Inclusive - Adults Only?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandos Cancún All Inclusive - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sandos Cancún All Inclusive - Adults Only?

No, pets and service animals are not allowed.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 811 out of 1852 reviews
Rating 8 - Good. 456 out of 1852 reviews
Rating 6 - Okay. 308 out of 1852 reviews
Rating 4 - Poor. 142 out of 1852 reviews
Rating 2 - Terrible. 135 out of 1852 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ekaterina

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
From the moment we walked in the door they tried to upsell. Overall small quiet hotel with great food in buffet, but other restaurants lacked in good food and service.
Stayed 5 nights in Nov 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained
Stayed 5 nights in Nov 2024

6/10 Okay

van long

Travelled with group
Liked: Cleanliness, staff & service
the property is ok and clean. food is the same all week. not great. drinks are good and staff was helpful!
Stayed 7 nights in Dec 2024

2/10 Terrible

DEAN, ROANOKE

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property. It’s a 3 star at best. Poor and limited food choices. Only 1 lobby bar open in the evening and the entertainment only performed for an hour. It’s not even like a resort, it’s more like a regular older hotel. Small with not a lot going on. They offer all inclusive but with limited food choices it’s not worth it. Drinks were not very good. Had to make sure they actually poured what we ordered. We will not be returning. The only positive is the beach. Large beach area with lots of loungers.
Stayed 5 nights in Dec 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Maathangee

Stayed 5 nights in Sep 2024

8/10 Good

Mark S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the on site restuarants were booked up for the time we were staying at the resort.
Stayed 6 nights in Nov 2024

6/10 Okay

Sallie Regine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was a decent all inclusive. The property was very pretty and the views of the beach was stunning. The staff for this property were interesting. Some of the staff were super friendly and attentive and some were super rude and mean to my boyfriend and I. So that wasn’t fun especially since we were celebrating my birthday. Edgar at front desk was lovely and very attentive shout out to him ! The food was a 3/5 the buffet options were good but I wish the food was bit better for the restaurants you need to leave in advance for. Seasons restaurant food was disgusting I wouldn’t recommend. We ended up leaving the resort for food. Drinks 1/5 They really watered down the drinks at this resort which was unfortunate. I never felt a buzz the whole trip, just empty calories. The minibar options were also limited with soft drinks and beer as the only option. Overall I would rate it a 3 out of 5 I think it’s a beautiful property but I would definitely recommend some upgrades and restructuring on the alcohol and food offerings.
Stayed 4 nights in Dec 2024

6/10 Okay

Chelsea Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are welcoming and friendly. Housekeeping was fantastic. The poolside bar service was excellent and friendly.
Stayed 7 nights in Dec 2024

6/10 Okay

Maria Catherine

Liked: Cleanliness
Close to airport. Food is average. Staff are friendly. We got great view.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and friendly, anything we needed was given really appreciate the customer service
Stayed 5 nights in Dec 2024

10/10 Excellent

Regenald, Ocoee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurants were not great. Bland and flavorless. All other things were beyond my expectations! Highly recommend
Stayed 5 nights in Dec 2024

10/10 Excellent

Don Devassykutty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Just Great!
Stayed 3 nights in Dec 2024

2/10 Terrible

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This place food was terrible , It was the cheapest quality and not safe to eat. My husband got food poisoning and he was vomiting and big time diarrhea , we were not the only one there were multiple of our friends got sick too.we were going to buy a time share but after this happen we changed our mind.I thought this was an adult only but there were alot of family with kids were there. their food were cold and the portion as a joke , like one table spoon of mashed patotoes , Lazagna look like someone just through up a small pile like a 2 table spoon size. The Japanese was the only one that were decent enough for hot food, so disappointed for this vacation .and another thing their toilet were so gross because the whole time i was there their toilet were not flushing or plumming issued I do not recommend this place to anyone.You will be very disappointed .
Stayed 5 nights in Dec 2024

2/10 Terrible

Tufail

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Sandos Cancun was beyond disappointing—it was terrible. The hotel fell far short of expectations and did not deserve its advertised 5-star rating. From the moment we arrived, it was clear this was not what we had signed up for. The pool was dirty, the ice maker didn’t work, the TV was broken, and everything about the property felt outdated. The food was not only low-quality but had very limited options. On top of that, our room was dirty, the bathroom toilet door was problematic, and the bed was uncomfortably hard. What made it even worse was the beachfront CANCÚN sign. Unlike the photos in the advertisements, it was broken, rusted, and shoved off to the side, which felt emblematic of the entire experience—nothing was as promised. The lobby also had a bad odor that was unpleasant to deal with. The chief concierge, Stefano Rayo, assured me that he would contact Expedia and confirm the six-night refund. However, I received multiple emails from Expedia stating that Sandos had denied the refund, even though Expedia pushed for flexibility. Feeling ripped off and desperate, I had to spend an extra $2,500 to book another hotel on the same day. Thankfully, I found one with a single availability, but this added to the stress and cost of my trip. The buffet service was another disaster. One day at lunch, the tables didn’t even have towels or utensils set. We had to ask, and the waiter brought what looked like paper towels from the bathroom—completely unacceptable.
Stayed 7 nights in Dec 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like was the fact that I did have hot water to the shower. they never fixed it neither did they relocate me to another room.
Stayed 5 nights in Nov 2024

8/10 Good

Ryan Matthew

Liked: Cleanliness, staff & service
Staff and food were great. Fun entertainment too. The hotel is showing its age however.
Stayed 7 nights in Nov 2024

2/10 Terrible

David

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not one electronic in my room worked. Fridge was not cold and all “inclusive” drinks inside were hot so they brought us an ice bucket with drinks. When I used the phone to call it in the phone did not work properly and they couldn’t hear me. The refrigerator was not replaced. Outlets to charge my electric devices all did not work but the one for the television so I unplugged the television to be able to use that outlet to charge my electronics! Iron did not work, go book your stay somewhere else. The door for the balcony did not work and the whole resort seems to be falling apart, very outdated!!
Stayed 5 nights in Dec 2024

8/10 Good

SARAHJANE

Travelled with family
Liked: Staff & service, amenities
The food and service was great. The bad part is the room it was out dated and was able to hear everything outside so it was difficult to sleep.
Stayed 5 nights in Dec 2024

4/10 Poor

Rosalia

Travelled with partner
Disliked: Staff & service
Hotel was clean, staff was okay.food was horrible, me and my husband got sick. Also all the pools were ice cold!!! We will not be going back!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Marta

Liked: Amenities
Very clean resort , staff very nice, always saying hello and smiling. Clean pools, nice beach, good place to spend time in nice and calm environments.
Stayed 3 nights in Dec 2024

8/10 Good

HING KWOK

Travelled with family
Liked: Staff & service
This property is too old which needs renovation and even the towels are no longer white. Other than that are just ok for what you paid. The beach is beautiful.
Stayed 4 nights in Dec 2024

10/10 Excellent

VASYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing restaurants
Stayed 7 nights in Nov 2024

8/10 Good

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bedrooms
Stayed 5 nights in Nov 2024