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Seadust Cancún All Inclusive Family Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
On the beach, white sand, sun-loungers, beach umbrellas
9 bars/lounges, swim-up bar, beach bar
Suite, 2 Double Beds, Oceanfront
Beach/ocean view

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
The current price is NZ$455
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Marlin Beach
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪13 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Family Suite, Multiple Beds (King)

Family Suite, Multiple Beds (King)

Family Suite, Multiple Beds (King)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Single Bunk Bed and 1 King Bed

View all photos for Deluxe Suite (Double)

Deluxe Suite (Double)

Deluxe Suite (Double)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • 60 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront

Suite, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • 55 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 King Bed (Master, Sunset View)

Grand Suite, 1 King Bed (Master, Sunset View)

Grand Suite, 1 King Bed (Master, Sunset View)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
Sofa bed - king
  • 55 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Double)

Family Suite, Multiple Beds (Double)

Family Suite, Multiple Beds (Double)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Smart TV
Ceiling fan
Blackout curtains
  • 55 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Single Bunk Bed and 2 Double Beds

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About the area

Cancun

An all-inclusive stay in Cancun awaits you at Seadust Cancún All Inclusive Family Resort. Within just a 15-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this beachfront resort include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Florencia, serves Italian cuisine and is open for dinner. With 9 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a lazy river. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3.5-property class Zona Hotelera resort include West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Aquaworld.
View more Resorts in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.0 km
  • Marlin Beach - 6 min walk - 0.5 km
  • Cancun Interactive Aquarium - 13 min walk - 1.1 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Aquaworld - 3 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • ‪La Veranda - ‬5 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Ilios Restaurant - ‬8 min walk
  • ‪mb Restaurant - ‬9 min walk
  • ‪Taboo Cancun - ‬13 min walk

About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

  • 502 guestrooms or units
  • 12 levels
  • 9 dining venues
  • 9 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 15 June 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Frequently asked questions

What is the cancellation policy at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Seadust Cancún All Inclusive Family Resort?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Seadust Cancún All Inclusive Family Resort on 6 Apr 2025 start from NZ$454.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Seadust Cancún All Inclusive Family Resort?

Yep, Seadust Cancún All Inclusive Family Resort has a free self car park.

Are there any beaches close to Seadust Cancún All Inclusive Family Resort?

Yep, Seadust Cancún All Inclusive Family Resort is a short 6-minute walk from Hotel Zone Beaches.

Is there a spa on site at Seadust Cancún All Inclusive Family Resort?

Yep, there is an onsite spa at Seadust Cancún All Inclusive Family Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Seadust Cancún All Inclusive Family Resort have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, a communal pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Seadust Cancún All Inclusive Family Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort features 3 outdoor pools, a full-service spa and 9 restaurants.

What makes Seadust Cancún All Inclusive Family Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Seadust Cancún All Inclusive Family Resort.

Is Seadust Cancún All Inclusive Family Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Seadust Cancún All Inclusive Family Resort is a hit with families.

Is there a free airport shuttle available at Seadust Cancún All Inclusive Family Resort?

No, Seadust Cancún All Inclusive Family Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Seadust Cancún All Inclusive Family Resort?

Yep, they've got a beach bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Seadust Cancún All Inclusive Family Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Seadust Cancún All Inclusive Family Resort?

No, pets and service animals are not allowed.

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 918 out of 2077 reviews
Rating 8 - Good. 510 out of 2077 reviews
Rating 6 - Okay. 268 out of 2077 reviews
Rating 4 - Poor. 163 out of 2077 reviews
Rating 2 - Terrible. 218 out of 2077 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TEJINDER SINGH

Stayed 3 nights in Dec 2024

10/10 Excellent

Hieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The octopus from the Food Gallery buffet was not fresh.
Stayed 5 nights in Dec 2024

6/10 Okay

Renato

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
My room was near the club too noisy all the way too 2am, bathroom are outdated, outside my room it was water in hallways do to a leak, AC was no cooling down. Swimming pool close too early on New years, we told all inclusive but we have to pay for a table or bench on the beach. I will not return to Seadust hotel, unless they apdated the rooms. Food was good not too bad. Employees were very friendly with us.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Amenities
Stayed 4 nights in Dec 2024

2/10 Terrible

Kasiviswanathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole family got sick with stomach bug and cleanliness was sub-par. The buffet place was a disaster and a rich ground to catch flu. Food situation was very bad and restaurants were very hard to get a seating. Will never go back to this place.
Stayed 4 nights in Dec 2024

6/10 Okay

Janet, London

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms and property were good. Service is good. The food is absolutely terrible. Like inedible - go to Harry’s or other Anderson restaurants down the street - all restaurants were actually terrible.
Stayed 6 nights in Dec 2024

2/10 Terrible

irina

Disliked: Property conditions & facilities
Bad food, limited beach excess
Stayed 10 nights in Dec 2024

10/10 Excellent

karla, los angeles

Liked: Staff & service, property conditions & facilities
Nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would visit again
Stayed 5 nights in Dec 2024

6/10 Okay

Janine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room view was good. AC had trouble keeping the room comfortable. Terrible hours for all amenities. Gym and courts were closed/broken. Theatre not being used. Everything advertised as amenities for recreation were not available. Room was not cleaned or stocked well, open cans of drinks in the mini fridge when we checked in. The pictures are all outdated, must have been taken when the place first opened. They hassle you to join the Infinity Club multiple times, or buy spa packages. The pools and beach were nice but zero chairs available, people were always putting their towels on early and leaving unattended, which there were signs they couldn’t do but it was not enforced. Dining reservations weren’t available at the restaurants so had to line up an hour before opening and still wait a long time for a spot. They did have beepers to call you back to the restaurant which was nice. The bars and bartenders were good, but had to be reminded not to put alcohol in the kids drinks! There is no ice cream parlor, they just serve ice cream from the Creperie with very limited hours and flavours. We mostly ate at the Food Gallery buffet which had plenty of options just not the best quality (ie overcooked sausages every day). The “healthy” grab and go rarely had anything out to take and was full of unhealthy pastries. They put on shows most nights at 7pm but just in the lobby with very limited seating. The entire place has way too many people for what is available.
Stayed 5 nights in Dec 2024

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Right on the beach with many facilities. Staff are friendly and helpful. The food and ambience was great! Highly recommend!
Stayed 10 nights in Dec 2024

6/10 Okay

Rebekah Joy

Stayed 6 nights in Dec 2024

2/10 Terrible

Dariella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel is dated, very crowded and not clean (beach area, pool area, etc.). I would not stay there again. They didn't even put enough towels and paper towel in my room, which to me is a basic and really important service.
Stayed 4 nights in Dec 2024

2/10 Terrible

Astrit

Disliked: Staff & service, property conditions & facilities
Too much dairy
Stayed 8 nights in Dec 2024

6/10 Okay

susan marie, Tacoma

Travelled with partner
The resort constantly smells of greased foods. Our room was nice but with air conditioning running smells of musty and maybe mold. Humidity made bedding moist and food soft
Stayed 7 nights in Dec 2024

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family
Stayed 5 nights in Dec 2024

4/10 Poor

Edward

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was the only good thing about this property. We arrived there in the pouring rain and the rooms smelled terrible to black mold. The mold was also visible. My daughter, who is highly allergic, ended up being sick the entire trip. We also had a shower door that would not close, and a shower drain that was clogged. We had to stand in our dirty water the entire time. I tried to get a full refund of both of our rooms that were booked, however, we were told we had to deal with Expedia. I called Expedia and the man I spoke to was extremely rude and told me that the only way he would cancel our reservation was if we paid a $2000 cancellation fee. I will never be going through Expedia again after dealing with that.
Stayed 5 nights in Dec 2024

8/10 Good

Conan

Stayed 6 nights in Dec 2024

8/10 Good

Deepak

Stayed 7 nights in Dec 2024

8/10 Good

Dhimiter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Arely

Stayed 5 nights in Dec 2024

2/10 Terrible

lo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food at all the restaurant was bad. Cold and no flavors. I found staff to be rude. My son fall and it was treated as no big deal. I would not recommend tjis hotel to anyone
Stayed 5 nights in Dec 2024

8/10 Good

shobha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view, Few activities are closed due to maintenance like tennis etc… not much vegetarian options for who don’t eat meat.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alejandro

Stayed 4 nights in Dec 2024

10/10 Excellent

allison mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 6 nights in Dec 2024