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TRS Coral Hotel - Adults Only - All Inclusive

5.0 star property
Elegant adults-only property on the beach
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for TRS Coral Hotel - Adults Only - All Inclusive

3 outdoor pools, open 8 AM to 8 PM, free pool cabanas, pool umbrellas
Chapel
View from room
1 bedroom, premium bedding, memory-foam beds, free minibar
1 bedroom, premium bedding, memory-foam beds, free minibar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
Vialidad Paseo Mujeres, Costa Mujeres, QROO, 77440
  • Playa Mujeres Golf Club
    19 min walk
  • Punta Sam Ferry Terminal
    6 min drive
  • Mujeres Beach
    10 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    83 min drive

Room options

View all photos for Loft Suite Jacuzzi Terrace Single Use

Loft Suite Jacuzzi Terrace Single Use | View from room

Loft Suite Jacuzzi Terrace Single Use

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Swim Up

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Single Use

1 bedroom, premium bedding, memory-foam beds, free minibar

Junior Suite Swim Up Single Use

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 67 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Separate bedroom
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace

View from room

Loft Suite Jacuzzi Terrace

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View Single Use

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View Single Use

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Separate bedroom
  • 66 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside Ocean View

Junior Suite Beachside Ocean View | View from room

Junior Suite Beachside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Memory foam bed
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside

Junior Suite Beachside | View from room

Junior Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Memory foam bed
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Smart TV
Pillow menu
Memory foam bed
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Beachside Ocean View

Loft Suite Beachside Ocean View | View from room

Loft Suite Beachside Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Ocean View

Loft Suite Jacuzzi Terrace Ocean View

Loft Suite Jacuzzi Terrace Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Beachside

Junior Suite Swim Up Beachside | View from room

Junior Suite Swim Up Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free minibar items
Smart TV
Pillow menu
  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Similar properties

Front of property
Atelier Playa Mujeres - Adults Only - All Inclusive
Pool
Breakfast included
All-inclusive
Spa
4.6 out of 5, Wonderful, (1024)
The price is NZ$1,779
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Atelier Playa Mujeres - Adults Only - All Inclusive

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at TRS Coral Hotel - Adults Only - All Inclusive. You'll be 1.6 km (1 mi) from Playa Mujeres Golf Club and 10.4 km (6.4 mi) from Garrafon Natural Reef Park. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Zentropia SPA can include deep-tissue massages, hot stone massages and detox wraps along with access to the hot springs/mineral springs and sauna. The restaurant, Capricho, serves international cuisine and is open for breakfast and lunch. With 2 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the 8 outdoor tennis courts and 24-hour gym. 10710 square feet (995 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Buffet breakfast is available for free. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Costa Mujeres property include Ultramar Ferry Puerto Juárez and Plaza 28.

What's nearby

  • Playa Mujeres Golf Club - 19 min walk
  • Mujeres Beach - 10 min drive
  • Isla Mujeres Ferry Terminal - 83 min drive
  • Dolphin Discovery - 89 min drive
  • North Beach - 89 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬1 min walk
  • ‪Flavors - ‬4 min drive
  • ‪Mar - ‬4 min drive
  • ‪Xtra Time - ‬5 min walk
  • ‪World Café - ‬10 min walk

About this property

TRS Coral Hotel - Adults Only - All Inclusive

Elegant adults-only property on the beach
TRS Coral Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At TRS Coral Hotel - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers outdoor tennis courts, a health club and a hot tub. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 469 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq. m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
TRS Coral Hotel - Adults Only - All Inclusive offers 469 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zentropia SPA has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 2 beach bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Capricho
  • Chic Cabaret Restaurant $
  • El Gaucho (Argentinian)
  • La Boheme (French)
  • Tentazione (Italian)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,710 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TRS Coral Hotel - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRS Coral Hotel Adults All Inclusive Costa Mujeres
TRS Coral Hotel Adults All Inclusive
TRS Coral Adults All Inclusive Costa Mujeres
TRS Coral Adults All Inclusive
Trs Coral Inclusive Inclusive
TRS Coral Hotel Adults Only All Inclusive
TRS Coral Hotel - Adults Only - All Inclusive Costa Mujeres

Frequently asked questions

What is the cancellation policy at TRS Coral Hotel - Adults Only - All Inclusive?

TRS Coral Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Coral Hotel - Adults Only - All Inclusive?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at TRS Coral Hotel - Adults Only - All Inclusive on 3 Dec 2024 start from NZ$1,079.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Coral Hotel - Adults Only - All Inclusive?

Yep, TRS Coral Hotel - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to TRS Coral Hotel - Adults Only - All Inclusive?

The closest beach to TRS Coral Hotel - Adults Only - All Inclusive is North Beach (7 km).

Is there a spa on site at TRS Coral Hotel - Adults Only - All Inclusive?

Yep, Zentropia SPA is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does TRS Coral Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Coral Hotel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8 AM to 8 PM.

What luxury perks are available at TRS Coral Hotel - Adults Only - All Inclusive?

TRS Coral Hotel - Adults Only - All Inclusive features 2 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, memory foam beds and premium bedding.

What makes TRS Coral Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and memory foam beds in the guestrooms, help set the scene for a romantic weekend at TRS Coral Hotel - Adults Only - All Inclusive.

Is TRS Coral Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Coral Hotel - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at TRS Coral Hotel - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does TRS Coral Hotel - Adults Only - All Inclusive serve breakfast?

Yeah, free buffet brekkie is on offer at TRS Coral Hotel - Adults Only - All Inclusive.

Is there a free airport shuttle available at TRS Coral Hotel - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at TRS Coral Hotel - Adults Only - All Inclusive?

Relax with a coldie at the 2 beach bars, 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at TRS Coral Hotel - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at TRS Coral Hotel - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at TRS Coral Hotel - Adults Only - All Inclusive?

There is a golf course next to TRS Coral Hotel - Adults Only - All Inclusive.

TRS Coral Hotel - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1005 reviews" "
Rating 8 - Good. 156 out of 1005 reviews" "
Rating 6 - Okay. 73 out of 1005 reviews" "
Rating 4 - Poor. 58 out of 1005 reviews" "
Rating 2 - Terrible. 50 out of 1005 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a lovely property and we really enjoyed the planned events
Stayed 4 nights in Jul 2024

10/10 Excellent

Karen Mary Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and amazing staff! Peacefully relaxing!
Stayed 4 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our ocean view was a barely unless you lean over the balcony. Very misleading.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. We weren't able tobstsy our first night due to delyaed flights which has not been compensated yet but the overall experience was great
Stayed 4 nights in Jul 2024

10/10 Excellent

Shykeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Jul 2024

10/10 Excellent

Canberk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ti stay if you want to relax
Stayed 2 nights in Jul 2024

4/10 Poor

Aida

Stayed 5 nights in Jul 2024

4/10 Poor

Pavandeep

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
No party’s. Food was not good. Far from downtown. Equipment in rooms were broken.
Stayed 4 nights in Jul 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 5 nights in Jul 2024

6/10 Okay

Shlomi

Travelled with family
Food is in very low quality also not option not cleaning the room good only fixing the bad
Stayed 4 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Getaway
Exceptional property and excellent service. The personal butlers were attentive and responsive. Room was modern and clean, swim up pool was everything we could ask for. We will definitely return.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shekeena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay at TRS Coral I enjoyed my time and appreciated the service at the hotel. The butlers were good and attentive, housekeeping came regularly but I noticed they didn’t pay attention to details and in a bathroom area I think that’s a must. Overall I would recommend.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

TORREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful, well maintained property. Service was great. Food was really good as well. We had a swim up junior suite. And just being in the swim area, and the jacuzzi tub was vacation in itself. We’ll definitely be back.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kiaji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the swim-up, and the property was beautiful! Andrei at the front desk was very helpful. The Thai restaurant is the best, and the spa is 10/10! The Butler were able to serve us from our swim-up pool, 10/10!
Stayed 3 nights in Jul 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunning. We had a swim up suite, it was worth every penny. Staff was friendly and attentive & went above and beyond to create a wonderful experience for us.
Stayed 2 nights in Jul 2024

8/10 Good

Albert Lee

Stayed 4 nights in Jul 2024

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a little bit of luxury, this is it. I stayed in a swim out suite. The room was spacious and beautiful. The swim out area was also pretty spacious and a nice touch. I've been to other resorts where the food was horrible, or mid, but TRS did not disappoint. If you are looking to turn up this is not the resort, but if you want a nice chill vibe with all of the aesthetics and good food this is the place. I had access to the other 2 sister resorts, and this place is huge. Sadly I did not get to experience everything because of the massive size. The spa was really nice, treat yourself if possible. Enjoy!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Everything was perfect, no complaints at all!
Stayed 4 nights in May 2024

10/10 Excellent

Jimmy, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Simply paradise!
Stayed 4 nights in Jul 2024

10/10 Excellent

Eneas Correa de Vasconcelos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Rosalyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel
Stayed 3 nights in Jun 2024

2/10 Terrible

Lorenia, Foothill Ranch

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Arrival: just OK. Reception coordinator was not very enthusiastic and barely audible. Lobby area is basic, lacking in details and some of the rugs very dirty. No real upkeep or regard for details. Room: cleanliness is totally lacking. Had to change rooms. Still not satisfied with cleanliness or the condition of the room that hasn’t had any upkeep in 5 years. Dust really everywhere: closets, lamps, wall decor, just unacceptable. Some strange stains in the bathroom area, including shower and bathroom doors. Signs of humidity everywhere in bathroom, including mirrors. Bathrobes horribly stiff. Mini-bar was leaking. Sofa is in need to deep cleaning. Amenities: generally, the restaurants were not OK. Food was low quality and compared to 5 years ago, very bland and just substandard. La Boheme was only good option all around. No coca cola products available, only pepsi. The positives were: most of the staff almost every where was amazing. Pool areas are nice. Beach is amazing. There were unusual circumstances during our stay due to a hurricane, but all mentioned so far is not hurricane related. Related to the hurricane, the contingency plan in place is not appropriate. Understandably, all restaurants and common areas were closed. Hotel staff dropped off soggy sandwiches and snacks at all rooms. These quickly spoiled. TV service and phone went out in some rooms, not all, but TV and phone has been unavailable for almost 24 hours. Same with wifi.
Stayed 3 nights in Jul 2024