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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
Exterior
View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Spa
  • Air conditioning
The price is NZ$675
includes taxes & fees
25 Jan - 26 Jan

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    ‪1 min walk‬
  • Maya Museum of Cancun
    ‪8 min walk‬
  • Iberostar Cancun Golf Course
    ‪10 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite Pyramid Master

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite Pyramid Master

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Pyramid Junior

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite Pyramid Junior

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Pyramid Standard

Free minibar, in-room safe, blackout curtains, iron/ironing board

Pyramid Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

Free minibar, in-room safe, blackout curtains, iron/ironing board

Pyramid Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Standard

Free minibar, in-room safe, blackout curtains, iron/ironing board

Sian Kaan Standard

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Free minibar, in-room safe, blackout curtains, iron/ironing board

Sian Kaan Master Suite

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2362)
The price is NZ$1,189
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Occidental Costa Cancún All Inclusive

About the area

Cancun

A family-friendly stay in Cancun awaits you at The Pyramid Cancun By Oasis - All Inclusive. You'll be 2.2 km (1.4 mi) from Delfines Beach and 4.1 km (2.5 mi) from La Isla Shopping Mall. Highlights at this beachfront property include 13 restaurants, 2 beach bars and a full-service spa. .A relaxing visit to Sensoria Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The fine-dining restaurant, Benazuza Adults Only, serves Mexican cuisine and is open for dinner. With 13 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and free kids' club. Other amenities include a casino, free Wi-Fi in public areas and a gym. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera property include Iberostar Cancun Golf Course and Cancun Convention Center.

What's nearby

  • Maya Museum of Cancun - 8 min walk
  • Iberostar Cancun Golf Course - 10 min walk
  • Aquaworld - 10 min walk
  • La Isla Shopping Mall - 5 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
Some rates at The Pyramid Cancun By Oasis - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 13 dining venues
  • 2 bars on the beach
  • 13 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,458 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 3.68 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

What is the cancellation policy at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of 24 Jan 2025, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on 25 Jan 2025 start from NZ$668.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Pyramid Cancun By Oasis - All Inclusive?

Yep, The Pyramid Cancun By Oasis - All Inclusive has a free self car park.

Are there any beaches close to The Pyramid Cancun By Oasis - All Inclusive?

The closest beach to The Pyramid Cancun By Oasis - All Inclusive is Delfines Beach (1.8 km).

Is there a spa on site at The Pyramid Cancun By Oasis - All Inclusive?

Yep, Sensoria Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

The Pyramid Cancun By Oasis - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Pyramid Cancun By Oasis - All Inclusive?

The Pyramid Cancun By Oasis - All Inclusive features 2 beach bars, a full-service spa and an outdoor pool.

Is The Pyramid Cancun By Oasis - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as childcare services in the guestrooms, it's no surprise that The Pyramid Cancun By Oasis - All Inclusive is a hit with families.

Is there a free airport shuttle available at The Pyramid Cancun By Oasis - All Inclusive?

No, The Pyramid Cancun By Oasis - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Pyramid Cancun By Oasis - All Inclusive?

Relax with a coldie at the 2 beach bars or 13 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at The Pyramid Cancun By Oasis - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Pyramid Cancun By Oasis - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at The Pyramid Cancun By Oasis - All Inclusive?

There isn't one on site, but Iberostar Cancun Golf Course is a short 10-minute walk away.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 359 out of 1049 reviews" "
Rating 8 - Good. 229 out of 1049 reviews" "
Rating 6 - Okay. 169 out of 1049 reviews" "
Rating 4 - Poor. 121 out of 1049 reviews" "
Rating 2 - Terrible. 171 out of 1049 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Exzavia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find another hotel
Major water leak in room, floors flooded the whole stay. In the last day before checkout they offered to switch the room. Way too late! Food was terrible for all inclusive we still had to eat off the property to enjoy not very vegan friendly
Stayed 4 nights in Oct 2024

4/10 Poor

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Pyramid was a waste of money. The property is too big and is really confusing to navigate, we got lost many times. The food is not good, especially the lowest tier options which are just disgusting. The staff, though trying their hardest, was not friendly compared to other resorts I stayed at. The resort itself seems to have an identity crisis - while trying to cater to everyone (families, party goers, couples), it ironically appeals to no one. I felt bad for the people who got the lowest tiered wristband (blue), who tech mm maybenically stay at the Grand Oasis but let's be real it's the same excly property except where your room is. They got access to basically nothing and crappy food. We got the Saint Kaan option and therefore has access to better restaurants and private pools so at least that was redeemable. Long story short, stay somewhere else.
Stayed 3 nights in Oct 2024

10/10 Excellent

Raelyn Kenison

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the staff is amazing!!
Stayed 7 nights in Oct 2024

4/10 Poor

Jacob E

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed that this resort 8 years ago and was very excited to return. BIG MISTAKE! The resort grounds were dirty, garbage under chairs (some items were there for days), people allowed to eat their food around the pool and feed the birds. Customers were allowed to bring personal speakers and play their music VERY loud to the point no one can hear each other talk. Rained on and off for two days, during that time the building started to leak in different areas and towels had to be put down along with extra rugs so no one would slip on the tile. Staff was great and really tried to make us feel welcome, you can tell they don't have any help or direction from management. Booked an ocean view room and received a lagoon view. Buffet's rarely change out the variety of food. It is the same every day. Will not go back!
Stayed 7 nights in Oct 2024

10/10 Excellent

Tarla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived it wasn't a great start. We had been traveling for almost 10 hours. Our check in was at 3pm..they said they couldn't get us a room until 4:30pm. NOT happy! Then 2 days into our vacation the people above us had a party and we couldn't get any sleep. Thanks to the night manager he saved the day. He upgraded our room and we were able to enjoy the rest of our vacation!
Stayed 4 nights in Oct 2024

10/10 Excellent

neang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place highly recommended
Stayed 5 nights in Oct 2024

4/10 Poor

Erin

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Maria

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Oct 2024

2/10 Terrible

Laila

Stayed 4 nights in Sep 2024

10/10 Excellent

Geraldo Desouza, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very nice, people was really friendly
Stayed 4 nights in Aug 2024

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the resort no complaints here
Stayed 4 nights in Sep 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not family friendly
We stayed in the pyramid, my husband and me had our wedding there. It’s not really a family friendly place. They don’t accept kids in a lot of the restaurants also they don’t accept reservations for a lot of people at the restaurants and they can’t put tables together
Stayed 7 nights in Sep 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sports Staff were fantastic, very motivational and friendly. I went to 2 Zumba classes and 1 aqua class and i loved all of them, so happy.
Stayed 6 nights in Sep 2024

6/10 Okay

Jhalon L

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I would not recommend …staff is nasty food is garbage…I booked a king suite it was not as advertised …my advice find somewhere else to stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Shatara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I love the pools, friendly staff, and attention to detail to make their guest feel safe and have fun.
Stayed 3 nights in Sep 2024

8/10 Good

Akin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience for my first time at an all-inclusive resort
Stayed 3 nights in Sep 2024

4/10 Poor

Laila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I booked a suite for 2 adults and 2 children, with 2 beds, I received it with 1 bed and they didn't solve my problem, I had to rent another room
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and entertainment.
Stayed 3 nights in Jul 2024

6/10 Okay

ALVARO

Liked: Cleanliness
Good service, rooms need an upgrade. Good dining options Very good service Overall ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Honghua

Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Stayed 6 nights in Aug 2024

10/10 Excellent

Marien

Liked: Cleanliness, property conditions & facilities
Casino, they need to get better on the food and the entrainment. Some of the staff have attitude problems.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus CALZADILLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The reviews were a bit scary at first. However, the resort met every expectation and more. My family and I enjoyed it thoughroughly. Wide variety of food options.
Stayed 4 nights in Sep 2024

8/10 Good

Julissa

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024