The Royal Sands Resort & Spa All Inclusive

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Balcony view
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
The current price is NZ$568
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

Room options

Junior Suite, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Junior Suite - Two Children

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow-top bed
Ceiling fan
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Deluxe Suite, 2 Bedrooms, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Deluxe Suite, 1 Bedroom, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Junior Suite, Beachfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About the area

Cancun

A family-friendly stay in Cancun awaits you at The Royal Sands Resort & Spa All Inclusive. Within a 20-minute stroll, you'll find popular places like La Isla Shopping Mall and Hotel Zone Beaches. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and facials along with access to the sauna and hot tub. The family restaurant, La Veranda, serves international cuisine and is open for breakfast, lunch and dinner. Sidelines Sports Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and marina. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. There's also free extended parking, along with the convenience of a free area shuttle. .This 4-property class Zona Hotelera property is 4.6 km (2.8 mi) from Delfines Beach and 3.2 km (2 mi) from Iberostar Cancun Golf Course.

What's nearby

  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.4 km
  • Marlin Beach - 11 min walk - 1.0 km
  • Cancun Interactive Aquarium - 18 min walk - 1.5 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 1.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Royal Sands Resort & Spa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sands Resort & Spa All Inclusive?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at The Royal Sands Resort & Spa All Inclusive on 31 Mar 2025 start from NZ$561.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sands Resort & Spa All Inclusive?

Yep, The Royal Sands Resort & Spa All Inclusive has free extended parking.

Are there any beaches close to The Royal Sands Resort & Spa All Inclusive?

Yep, The Royal Sands Resort & Spa All Inclusive is a short 11-minute walk from Hotel Zone Beaches. Fun beach activities include volleyball, snorkelling and kayaking. You can also find boat tours.

Is there a spa on site at The Royal Sands Resort & Spa All Inclusive?

Yep, there is an onsite spa at The Royal Sands Resort & Spa All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Royal Sands Resort & Spa All Inclusive have a pool?

Yep, and guests love it! The Royal Sands Resort & Spa All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Royal Sands Resort & Spa All Inclusive?

The Royal Sands Resort & Spa All Inclusive features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Royal Sands Resort & Spa All Inclusive a romantic place to stay?

A hot tub and poolside dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Royal Sands Resort & Spa All Inclusive.

Is The Royal Sands Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that The Royal Sands Resort & Spa All Inclusive is a hit with families.

Is there a free airport shuttle available at The Royal Sands Resort & Spa All Inclusive?

No, The Royal Sands Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sands Resort & Spa All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sands Resort & Spa All Inclusive?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Royal Sands Resort & Spa All Inclusive?

No, pets and service animals are not allowed.

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1574 out of 2675 reviews
Rating 8 - Good. 599 out of 2675 reviews
Rating 6 - Okay. 296 out of 2675 reviews
Rating 4 - Poor. 105 out of 2675 reviews
Rating 2 - Terrible. 101 out of 2675 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Pankaj

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed just before Christmas and enjoyed my stay very much. Pros: lovely resort, beachfront access and staff were all extremely friendly. Special shoutout to the wait staff such as Francisco, Moises and plenty others that I can’t remember. Cons: only downside is that the company timeshares its rooms, so every Saturday you may need to have housekeeping change your room. This is not openly advertised on Expedia to the best of my knowledge, though for customers nothing needs to be done as staff will move your things for you. If you book, definitely pre book eating at Hal Sienda! Would definitely visit again. Special shout out to Andre!
Stayed 9 nights in Dec 2024

8/10 Good

Akin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean, nice staff.
Stayed 4 nights in Dec 2024

4/10 Poor

Lowell, cos cob

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bad food and wine. The best food is in Club Bistro. The Buffet dining was really bad. Outdated hotel inside, feels like a trip to 70-es, the small buffet area ( for a big hotel) should be renovated. Constantly scamming customer with all inclusive package to pay more for food and drinks. Some people from stuff in restaurant was very helpful , some people in hotel , especially at room service were not helpful at all. The hotel really don’t care about you as a customer, they care only about how much more money you are willing to pay for extra.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, friendly staff, good food and entertainment options.
Stayed 7 nights in Dec 2024

10/10 Excellent

Franklin

Travelled with family
Our stay at the Royal Sands Resort was very pleasant. We enjoyed our beachfront room and cleanliness of the resort was top notch. The food was okay, it was a little better at the sister resort next door. Yes I would recommend.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This big hotel has space for everyone. It has the nicest beachfront in all the hotel zone. Great staff and amenities. I stayed there for one week with my teen age kids and had an absolute blast.
Stayed 7 nights in Dec 2024

10/10 Excellent

Karan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained. Staff is treated as family and they treat guests as family. We saw fellow guests visiting year after year and the way they met the staff it truly was as if they are meeting family. Excellent for young families. Large property with tons of options to explore, relax, spend time. Very clean. Pleasant staff!
Stayed 7 nights in Dec 2024

8/10 Good

Sameh M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Anisa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible big scam the worst experience of my life! DO NOT GO to Royal Sands
Stayed 7 nights in Dec 2024

10/10 Excellent

Alberto, San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay for families. Nice clean water park for kiddos. large pool. the beach is very nice as well.

10/10 Excellent

Donna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Beautiful. All workers and guests very friendly.
Stayed 6 nights in Dec 2024

10/10 Excellent

Liling

Stayed 4 nights in Nov 2024

10/10 Excellent

Evelyn

Stayed 4 nights in Nov 2024

10/10 Excellent

John Ethan

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Exso

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family vacation
Stayed 7 nights in Dec 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room upgrade i paid for however they gave me beach front for the price of ocean view. that was nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Royal Sands. Everything was very clean, and the property was kept in top shape! All staff were very friendly and professional. The dining options were all very good! Would recommend coming here to anyone looking for an affordable spot that doesn’t compromise quality!
Stayed 7 nights in Dec 2024

10/10 Excellent

Amy

Stayed 5 nights in Dec 2024

10/10 Excellent

Viren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Dec 2024

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best food we’ve had in Mexico, and as clean and had great spacious rooms, service was good. Get the information about the restaurants right away as it’s a little different than other resorts
Stayed 8 nights in Dec 2024

8/10 Good

Rose Puanani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Huy Vu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any accommodations they were able to help you and executed smoothly. Very clean and maintained well. I would recommend families and friends to come to this resort
Stayed 9 nights in Dec 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! The property was very well maintained and clean! The beds were extremely uncomfortable and hard. I also wish there was more things to say in the evening, once we ate dinner there was nothing to do.
Stayed 7 nights in Dec 2024