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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
Stylish resort on the shore with 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business centre
Exterior
Property amenity
View from room
4 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
The price is NZ$585
includes taxes & fees
30 Nov - 1 Dec

Explore the area

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    2 min walk
  • La Isla Shopping Mall
    2 min walk
  • Kukulcan Plaza Shopping Mall
    8 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

View from room

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout curtains

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

View from room

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
JW Marriott Cancun Resort & Spa
Pool
Hot tub
Spa
Kids pool
4.6 out of 5, Wonderful, (1002)
The price is NZ$726
for 1 night
includes taxes & fees
5 Dec - 6 Dec
JW Marriott Cancun Resort & Spa

About the area

Cancun

A family-friendly stay in Cancun awaits you at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Within steps you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short 5-minute stroll. Highlights at this beachfront resort include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Oceano, serves local and international cuisine and is open for breakfast and dinner. Duna Sports Bar is the resort's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 hot tubs and 2 outdoor tennis courts. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a children's swimming pool. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera resort include Forum Beach and Cancun Convention Center.
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 2 min walk - 0.2 km
  • Marlin Beach - 10 min walk - 0.9 km
  • Chac Mool Beach - 3 min drive - 2.8 km
  • Cancun Convention Center - 4 min drive - 3.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Duna Pool Bar - ‬2 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Stylish resort on the shore with 4 outdoor swimming pools
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

  • 1 building
  • 580 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 420 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 541.87 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 420.00 per person
  • Rollaway bed fee: MXN 541.87 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

What is the cancellation policy at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on 30 Nov 2024 start from NZ$585.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has a free self car park and free valet parking.

Are there any beaches close to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is a short 10-minute walk from Hotel Zone Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, there is an onsite spa at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. It has 4 hot tubs and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yep, and guests love it! The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun features 4 outdoor pools, 4 hot tubs and 3 restaurants. All guestrooms come with Private jetted baths and premium bedding.

What makes The Westin Lagunamar Ocean Resort Villas & Spa, Cancun a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is a hit with families.

Are there hot tubs in the rooms at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, but there are Jetted bath in the guestrooms.

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

No, only service animals are allowed.

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1006 reviews" "
Rating 8 - Good. 197 out of 1006 reviews" "
Rating 6 - Okay. 61 out of 1006 reviews" "
Rating 4 - Poor. 27 out of 1006 reviews" "
Rating 2 - Terrible. 44 out of 1006 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kathy

Stayed 4 nights in Aug 2024

10/10 Excellent

Von

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything from the property, location and staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay
Best pools and views of the beach. Great staff and very nice rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fidel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff.
Stayed 6 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Leigh Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Adan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Lagunamar was amazing. The staff, the food, the pool, the rooms and view. Everything was absolutely fabulous. We will be coming back and staying here.
Stayed 10 nights in Jul 2024

8/10 Good

Leona, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel but overpriced restaurants and rooms. Service was great though.
Stayed 9 nights in Jul 2024

8/10 Good

clay

Stayed 7 nights in Jul 2024

10/10 Excellent

Adanay Plasencia, Roanoke

Stayed 6 nights in Jul 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Chloe

Stayed 5 nights in Jul 2024

10/10 Excellent

Joselito Bernardino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!!
Stayed 4 nights in Jul 2024

2/10 Terrible

Flavia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself was very bad and very confusing to get from room to the pool. You have to walk all the way at least 1 mile my room was so far away from the main lobby that I end up walking back-and-forth nonstop. I went there to relax, not exercise the fridge in the room Leaking water I asked to be fixed twice. It was never fixed as far as the food and restaurant is concerned way way too expensive and the food wasn’t good overall I won’t choose this hotel again The staff was very friendly and very helpful
Stayed 6 nights in Jul 2024

10/10 Excellent

Jaspal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay great facilities especially pool area. Lovely breakfast.
Stayed 9 nights in Jul 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The resort is beautiful. Wonderful pools and beautiful grounds. The staff is kind and helpful. In a prime location for going out to eat. Short walking distance to get some groceries to stock your room with drinks and snacks. Walked cross the street to the mall for great affordable places to eat The washer and dryer in the room came in handy for washing as drying swim suits. Comfortable beds and the shower was great. Only drawback is the ocean was wild and a lot of waves. Not a great beach for swimming but a wonderful beach for relaxing and not too crowded. Watching the sea turtles at night was a nice added experience. Overall wonderful place to stay!
Stayed 6 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

sergio

Travelled with partner
Awesome service, accessible pools & beach. Very clean
Stayed 6 nights in Jul 2024

10/10 Excellent

Juan Manuel Garcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this resort as a family. The studio might be a little small sized (stated 4), but it was really well equiped with a small stove, fridge, microwave oven, dish washing machine and even a washer-dryer combo machine for our cloths. We even went shopping to a near supermarket (Soriana) for breakfast basics we we had our own snacks, water and cooked bkfst fot the kids. We did not use the hotel restaurants to meet our budget, so I cannot speak about them. The bathroom was clean and spacious, included a hidrojet bathtub and a separate shower. Very nice sea view from.the room balcony, the pools were really large, well maintained and nice. Usef the pool side bar a couple times... happy hour from 3 to 4 pm 😀 Beach areas very nice as well, the sea draft was a little high but we could still get in and enjoy it... breath taking sea view and water color... so beatiful... "La isla" is a large open mall, just across the avenue from the hotel (2 min walk) with a bunch of options to eat and buy other stuff if that is your thing. Personnel from the hotel was great, every request we had was solved quiclky and efficiently (even a washing machine quick repair was done within 1 hour). Our elevator was out of order a couple of times, but was it. No big deal. We took the stairs. Great place to stay, will definitely come back in the future if we are lucky enough to go to Cancun again... regards!
Stayed 4 nights in Jul 2024

10/10 Excellent

Gloria

Stayed 6 nights in Jul 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beach
Stayed 4 nights in Jul 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this stay after things didn't work out with the original resort for to unsanitary conditions. This resort and staff was heaven sent. The resort is clean, the food is great, transportation is right outside of the resort, the mall is across the street from the resort, and they're enough food options to choose from due to the resort not being all inclusive. You can book airport shuttle round trip through "The One" which is the company the resort uses. The room was ready early which is a bonus because my going adult has special needs and can get impatient and restless. Oscar helped me at check in. Next time I know to book directly through the resort in order to obtain my Marriott points.
Stayed 3 nights in Jul 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it! Plus staff was great - helpful and friendly.
Stayed 6 nights in Jun 2024

8/10 Good

Vrej

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The facility is great, but needs renovation
Stayed 5 nights in Jul 2024