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Holiday Inn Goa Candolim by IHG

5.0 star property
Lakefront hotel with full-service spa and free valet parking

Photo gallery for Holiday Inn Goa Candolim by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Standard Room, 2 Single Beds
Exterior
Standard Room, 1 King Bed, Pool View | Room amenity
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
The current price is NZ$138
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
Survey No. 52/5 and 52/8, Bardez, Candolim, Goa, 403515
  • Candolim Beach
    ‪5 min walk‬
  • Sinquerim Beach
    ‪12 min walk‬
  • Fort Aguada
    ‪13 min walk‬
  • Goa (GOI-Dabolim)
    ‪61 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Sunrise View)

Room amenity

Standard Room, 1 King Bed (Sunrise View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Sunrise View)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Sunrise View)

Highlights

Outdoor play area
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
  • 2650 sq m
  • Lake view
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Pool View

Room amenity

Standard Room, 1 King Bed, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Room amenity

Premium Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Bathrobes
  • 33 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Candolim

A luxury stay in Candolim awaits you at Holiday Inn Goa Candolim by IHG. Within just a 15-minute stroll, you'll find Candolim Beach and Fort Aguada. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Seasalt spa by Sense & Elements can include deep-tissue massages, Swedish massages and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Viva All Day dining, is open for breakfast, brunch, lunch and dinner. Viva Lounge & Bar is the hotel's own bar. Enjoy the outdoor swimming pool and 24-hour gym. 2000 square feet (186 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Candolim hotel include Reis Magos Fort and Saturday Night Market.

What's nearby

  • Candolim Beach - 5 min walk - 0.5 km
  • Sinquerim Beach - 12 min walk - 1.1 km
  • Fort Aguada - 13 min walk - 1.2 km
  • Calangute Beach - 19 min drive - 4.6 km
  • Baga Beach - 26 min drive - 6.7 km

Getting around

  • Pernem Station - 28 min drive
  • Dabolim Airport (GOI) - 61 min drive

Restaurants

  • ‪Palms and Sands By The Sea - ‬8 min walk
  • ‪Big Blue Shack - ‬6 min walk
  • ‪Calamari Beach Shack - ‬10 min walk
  • ‪Curry House - ‬4 min walk
  • ‪Indian Handi - ‬1 min walk

About this property

Holiday Inn Goa Candolim by IHG

Lakefront hotel with full-service spa and free valet parking
Holiday Inn Goa Candolim by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. Spa services, barbecue grills, and multilingual staff are also featured at the luxury Holiday Inn Goa Candolim by IHG. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Candolim hotel.

  • 104 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
Holiday Inn Goa Candolim by IHG offers 104 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Seasalt spa by Sense & Elements has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hindi

Similar properties

Fitness facility

Novotel Goa Resort & Spa Hotel

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.2 out of 5, Very good, 168 reviews
The price is NZ$160
includes taxes & fees
20 Apr - 21 Apr
Novotel Goa Resort & Spa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: INR 750 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Pin & Pan Bake's
  • The Shell Bar
  • Viva All Day dining
  • Viva Lounge & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 2 steps to reach entrance
  • Area rugs in room
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (99 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • 3 private bathrooms
  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Goa Candolim by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 9999
  • New Year's Eve (31 December) Gala Dinner per child: INR 6499 (from 12 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately INR 750 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Goa Candolim
Goa Candolim By Ihg Candolim
Holiday Inn Goa Candolim by IHG Hotel
Holiday Inn Goa Candolim an IHG Hotel
Holiday Inn Goa Candolim by IHG Candolim
Holiday Inn Goa Candolim by IHG Hotel Candolim

Frequently asked questions

What is the cancellation policy at Holiday Inn Goa Candolim by IHG?

Holiday Inn Goa Candolim by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Goa Candolim by IHG?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Goa Candolim by IHG on 1 Apr 2025 start from NZ$137.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Goa Candolim by IHG?

Yep, Holiday Inn Goa Candolim by IHG has a free self car park and free valet parking.

Are there any beaches close to Holiday Inn Goa Candolim by IHG?

Yep, Holiday Inn Goa Candolim by IHG is a short 5-minute walk from Candolim Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Is there a spa on site at Holiday Inn Goa Candolim by IHG?

Yep, Seasalt spa by Sense & Elements is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Holiday Inn Goa Candolim by IHG have a pool?

Holiday Inn Goa Candolim by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Holiday Inn Goa Candolim by IHG?

Holiday Inn Goa Candolim by IHG features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Holiday Inn Goa Candolim by IHG a romantic place to stay?

Couples spa treatments and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Goa Candolim by IHG.

Is Holiday Inn Goa Candolim by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Holiday Inn Goa Candolim by IHG is a hit with families.

Does Holiday Inn Goa Candolim by IHG serve breakfast?

Sure does, cooked-to-order brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Goa Candolim by IHG?

No, Holiday Inn Goa Candolim by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Goa Candolim by IHG?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Holiday Inn Goa Candolim by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Goa Candolim by IHG?

No, pets and service animals are not allowed.

Holiday Inn Goa Candolim by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sameer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC did not work for our room but another room was provided as a resolution.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Salene

I have mixed views on this property. Location was fantastic so couldn't fault it. My balcony faced a building site which they did not notify me about as I checked late in the night. Subsequently, the balcony was full of dust. Breakfast wasn't included in my package.
Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Bhakti

Stayed 2 nights in Sep 2024

6/10 Okay

Rishi

Liked: Cleanliness
Disliked: Staff & service
The staff was so so slow and unresponsive. Honestly not worth the money. Our room wasnt even prepared when we checkedin
Stayed 3 nights in Sep 2024

6/10 Okay

imran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not so happy stay at this hotel
My stay was okay not because there were any issues with the hotel amenities, but because the hotel staff was completely unresponsive to my needs. Let's begin by checking in. I put in extra effort to make my family's stay comfortable by calling the hotel a day in advance to let them know what I want for our stay (Abhishake was there to assist me). The staff confirmed that they had taken note of my request and requested that I send them all my requests in the mail. He provided me with an email address, which I did. When I arrived at the hotel, no one was aware of my request and top of it check in staff (aninda) made us wait at reception till 1600, they kept on making false promises which they never fulfilled nor even informed me that they are not able to fulfill what they said. I kept asking to meet the operation manager and Aninda promised to tell me when he was free, but it never happened during my 3-night stay. At dinning hall staff (sudipto “guy with round glasses and very short hair”) was also not help full when I asked him that we all family members want to sit together he straightway said no I can help as all seats are full, then I told him that please join these to table so he did that, moral of story is that they are not bothered about comfort of guest some they are busy in there own world Not all staff were bad. All the girls working at dinner were so helpful and always smiling, playing with kids, and making everyone comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Animesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experience that I ever had amazing food amazing staff amazing service highly recommended for everyone
Stayed 5 nights in Aug 2024

8/10 Good

Abhishek

Travelled with family
Liked: Cleanliness, staff & service
Improve the food please.
Stayed 3 nights in Aug 2024

8/10 Good

MAHESH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Phillip, Abbeywood

Travelled with family
Liked: Staff & service, amenities
Overall very good, staff were very attentive. Pool out of use for last week of stay and we were moved from room due to air conditioning fault. Which caused a mix up with our bill on checking out. Would return next time.
Stayed 13 nights in Apr 2024

2/10 Terrible

Isobella

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Totally misrepresented in photos. Rude staff
Photos misrepresented property, particularly the pool! Staff were obnoxious and treated us with contempt when we had to check out early due to illness. They showed no regard to the fact we had a flight to catch and slow timed our checkout process, one member of staff even smirked at us twice during the process. They don’t use pillow protectors on the pillows which is disgusting. Dining area was not clean at breakfast time.
Stayed 2 nights in Apr 2024

10/10 Excellent

Praneet

Stayed 3 nights in Feb 2024

6/10 Okay

ANTHONY

Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sorab

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing hotel. From the checkin to checkout we would like to thank everyone from All department. We are sorry for not remembering everyone’s name but a few that we can remember were Aryan and suryakant, (front desk) Dilip and Sujay (house keeping) and Ashish(server). We travel around the world and we will give this place a five star but our request from the hotel is to keep us with the good reputation. God bless from our Canadian family
Stayed 4 nights in Feb 2024

8/10 Good

Nikhila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful! I had some issues and they did their best to help me with what I needed! Really appreciated that. Clean rooms. More quiet area, nice for families. The food at the hotel was okay, but theres other great options nearby. Cabs booked through the hotel are bit expensive but if you walk a bit down the street you can find other options. Standard sunrise view rooms, you cant actually see the sunrise due to the other building blocking the sunrise/half the view. That building has the premium sunrise rooms which allow you to see the actual sunrise. Wish this was mentioned on the description when booking. But still a pretty view. Staff tried their best to accommodate but bookings were too full to switch. Appreciate the effort.
Stayed 6 nights in Jan 2024

10/10 Excellent

Lyndin

Liked: Cleanliness, staff & service, property conditions & facilities
It a nice place to stay while on our visit to Goa
Stayed 2 nights in Jan 2024

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

TONY JACOB

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 2 nights in Jan 2024

10/10 Excellent

Pamela, DORVAL

Liked: Cleanliness, property conditions & facilities
Very courteous staff
Stayed 4 nights in Jan 2024

10/10 Excellent

Ruchika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and friendly, the complimentary meal for kids was amazing. Rooms are good and location was great too.
Stayed 4 nights in Jan 2024

8/10 Good

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Asif, Hornchurch

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Pretty poor service on the whole . They were not able to deliver the simple things like bring our bags to our rooms and bring it down when we were checking out although they said they would. Looked like they had a lot of newcomers working at the front end and they were poor in coordinating. Looked chaotic at times . Breakfast was average but service at the restaurant was good.
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property on its own is excellent. The staff is very courteous and provides excellent service. It is service with a smile. The whole crew in the restaurant right up to the kitchen staff makes sure that the guests enjoy their meal. The buffets for breakfast and dinner were quite extensive and at par with many 5 star hotels. Special shout out to Shubam and Vikas. I really enjoyed my week long stay here.
Stayed 6 nights in Dec 2023

6/10 Okay

Sonal

Travelled with group
Liked: Staff & service
Need rooms more cleaned , glasses , doors looked dirty. Breakfast had lot of options but quality was not good. Overall it wasn’t good for the price I paid.
Stayed 2 nights in Nov 2023